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4.1 out of 5

"Easy check in and comfortable " More

By a verified traveler on Sat 21 Aug 2021

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Hotel Description

3-star hotel perfect for exploring Statesville

City center stay

Within the region of this Statesville hotel, you'll find Lake Norman and Concord Mills.

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Enjoy the seasonal outdoor pool and perks like free WiFi. Self parking, a 24-hour business center, and a coffee shop are also offered.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$130* Per night/room May 5 - May 6

Room, 2 Queen Beds (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Mobility Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard Statesville Mooresville/Lake Norman ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard Statesville Mooresville/Lake Norman

Everyone (7) Couples (2) Family (3)
4 out of 5

Posted by on May 28, 2023

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Comment from Hotel Management

May 31, 2023 by Dallas Eades *Operations Manager

Dear Dawn,Thank you for taking the time to complete our Review in regards to your recent stay at the Courtyard Marriott Statesville. As we pride ourselves on delivering a memorable hotel experience during your travels, we are very pleased to know that you had an enjoyable stay with us. We appreciate your positive feedback and I will gladly pass your comments along to our hotel team. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you again whenever your travels bring you back to the Statesville area.

4 out of 5

Posted by on Jul 30, 2022

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4 out of 5
Easy check in and comfortable

Posted by on Aug 21, 2021

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Comment from Hotel Management

Sep 18, 2021 by Anthony

Thank you for taking the time to complete our Review in regards to your recent stay at the Courtyard Marriott Statesville. As we pride ourselves on delivering a memorable hotel experience during your travels, we are very pleased to know that you had an enjoyable stay with us. We appreciate your positive feedback and I will gladly pass your comments along to our hotel team. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to serve you again whenever your travels bring you back to the Statesville area

1 out of 5
room was canceled and no one called us to tell me and then i was charged for the room

Posted by on Apr 5, 2021

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4 out of 5

Posted by on Sep 4, 2020

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5 out of 5
Everyone was nice!! Great place to stay!! Would definitely stay there again!!

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 3, 2020 by Joseph T

Thank you for the awesome feedback! We look forward to being your host hotel whenever your travels bring you this way.

5 out of 5
Very friendly staff, clean, updated, pleasant modern decor.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Nov 2, 2019 by Joseph T

Thank you for the wonderful review of our hotel and staff. Our hotel was renovated about two years ago, so we are pleased you were able to take advantage of that. We still have a few projects in the works such as a fresh exterior paint job with new colors to match the new Courtyard Logo and digital key. We hope to see you again soon whenever your travels bring you back to the Statesville area.

3 out of 5
I try to stay at Marriott branded hotels, just for points. This was a nice-looking hotel: nice looking lobby, rooms, etc., but in your room they use those horrible thermostats that don't allow you to keep the fan on (regardless of if it's cooling/heating). There was a lot of noise outside our room that the fan would've drowned out, if we would've been able to keep on, but unfortunately we were woken up repeatedly throughout the night and did not get a good night sleep. Very frustrating stay.

Posted by , from Charlotte on May 28, 2019

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Comment from Hotel Management

May 29, 2019 by Joseph T

Mike D, Please accept my sincere apology for the challenges you have experienced during your stay with noise and thermostat control in your room. I can definitely understand how frustrating that must be when trying to get a good night's sleep. When our staff is notified, we are quick to respond and take care of any issues or challenges regarding noise, etc. We do have a certain setting that can have the fan continuously running, but it would have to be done through one of our team members at the front desk. We are always delighted to assist in any way we can to create a memorable and enjoyable stay for our guests. Please do not hesitate to let any one on our staff know of any issues or concerns as we can address them immediately. I once again would like to sincerely apologize for any inconvenience and we hope to have an opportunity to serve you again whenever your travels bring you to the Statesville area.

4 out of 5
The bed was comfortable. I likek the individual tvs

Posted by on Apr 23, 2019

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Comment from Hotel Management

May 1, 2019 by Joseph T

We appreciate your feedback! We're glad you had an enjoyable stay with us. We hope to be your host hotel whenever your travels bring you back to the Statesville area.

5 out of 5

Posted by on Feb 26, 2019

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Comment from Hotel Management

Apr 5, 2019 by Joseph T

Thank you for the positive review of our property. While there was no feedback to help us determine any specifics, I will gladly pass along the 5/5 review to our team! Safe travels and we hope to have the opportunity to serve you again in the future.

About the Courtyard Statesville Mooresville/Lake Norman

Location 1530 Cinema Drive, Statesville, NC 28625

Property Features

Courtyard Statesville Mooresville/Lake Norman offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. Courtyard Statesville Mooresville/Lake Norman also features barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Statesville hotel.

  • 94 guestrooms or units
  • 4 levels
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Courtyard Statesville Mooresville/Lake Norman offers 94 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. This Statesville hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3ā€“5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • Smart television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Courtyard Statesville Mooresville/Lake Norman has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 21
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Cash deposit required
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00ā€“15.00 per person
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Mooresville/Lake Norman
  • Courtyard Mooresville/Lake Norman Hotel
  • Courtyard Mooresville/Lake Norman Hotel Statesville
  • Courtyard Statesville
  • Courtyard Statesville Mooresville/Lake Norman
  • Courtyard Statesville Mooresville/Lake Norman Hotel
  • Courtyard By Marriott Statesville Hotel Statesville
  • Courtyard Mooresville Norman
  • Courtyard Statesville Mooresville/Lake Norman Hotel
  • Courtyard Statesville Mooresville/Lake Norman Statesville
  • Courtyard Statesville Mooresville/Lake Norman Hotel Statesville

You should know

  • The seasonal pool will open in May and close in September.
  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.