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4.1 out of 5

"We were close to a large variety of different types of cuisine as well as being close to shopping. " More

By a verified traveler on Fri 24 Nov 2023

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Hotel Description

Enjoy free breakfast at this Plano hotel

In suburbs

You'll find Solar Eclipse April 8th 2024 and Interurban Railway Museum within a 15-minute walk of this Plano hotel. Collin Creek Mall and ArtCentre of Plano are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and laundry facilities and free newspapers are also offered.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$60* Per night/room Apr 3 - Apr 4

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Inn & Suites Plano East - Richardson ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites Plano East - Richardson

Everyone (6) Couples (1) Family (1)
5 out of 5
We were close to a large variety of different types of cuisine as well as being close to shopping.

Posted by on Nov 24, 2023

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Comment from Hotel Management

Nov 27, 2023 by Front Desk Management

Thank you for the positive feedback. It is always pleasant to hear our guests were happy with their stay.

4 out of 5
You can tell they remodeled this hotel.

Posted by on May 30, 2023

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Comment from Hotel Management

May 30, 2023 by Sophia CSR

Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

5 out of 5
Good so far.

Posted by , from LUBBOCK on Jan 28, 2023

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Comment from Hotel Management

Jan 29, 2023 by Sophia CSR

Hi Tim,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4 out of 5

Posted by on Dec 22, 2021

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4 out of 5
Clean and friendly.

Posted by on Aug 20, 2021

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Comment from Hotel Management

Aug 21, 2021 by Sophia CSR

Hello, From all of us, thank you for the fantastic rating! It was an honour to have you as a guest. Please choose us again on your next visit to the area!

4 out of 5

Posted by on Oct 30, 2019

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Comment from Hotel Management

Oct 31, 2019 by Front Desk Management

Thank you for the positive feedback. We are glad you enjoyed your stay with us this time. Please do let us know what issues you had during the stay.

5 out of 5
Relatively new hotel, spotlessly clean, comfortable room, good value for the money

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Front Desk Management

Thank you for the positive review. We are glad to hear you enjoyed your recent stay at our hotel. Please do visit us again soon.

4 out of 5

decent place to get away

Pros: Clean, good internet connection. Good breakfast
Cons: While hotel was going through some renovation, the hotel appeared to be older/aged. Not saying it was run down but it is due for the needed upgrade.
Location: Location great, right off highway. Plenty of restaurants nearby. Like most of DFW, traffic was on the heavy side most days.
Came into town just to get away. Read prior reviews that the hotel was under construction. Didn't bother me too much. When I arrived, I saw appeared to be 3 different wings or rows of rooms. I was placed into the 1st wing which was right above the lobby. Pretty clean, internet worked fine. Other 2 wings were blocked off. Lots of dust and contraction over in that area but my wing and room was just fine. Has a decent breakfast. Hotel staff was very friendly. Overall not too bad

Posted by , from San Antonio, TX on Dec 15, 2016

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3 out of 5

NOT BAD FOR THE PRICE

Pros: Good location for our needs.
Cons: Breakfast!!!
Location: Not sure. We were attending a celebration in Allen, Texas, so we did not do anything in the Plano area.
This hotel does not disappoint for a 3 star. It is clean and comfortable. Don't expect fancy. We were greeted by a very friendly person. We were given a small welcome bag with water, cookies, and a fruit/nut bar. Breakfast was fair. The coffee was great.

Posted by , from Spring Branch, Tex on Jul 26, 2016

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3 out of 5

A rose by any other name..

Cons: Customer service, clean the common areas, better internet...it was a joke
I booked this hotel with little research as it was cheapish and near where I needed to be on my weekend stay in Plano, tx. Imagine my surprise when I pulled up and it was the very same hotel I said I would never stay at again under a new name (and management, apparently). Formerly the Southfork hotel, now a quality inn. I was greeted by a joyless mumble mouth employee at the front desk who treated me like I was getting booked into jail rather than a hotel. Off to my room down several hallways each with its own unique stink. I got to my room which looked fairly clean and had a slightly pungent smell of cleaning products. It was appointed with a tv with poor reception, a mini fridge, and wifi that barely worked (maybe had internet for ten minutes over two days). I would have like a microwave as I prefer to go to the grocery rather than eat out every meal. My key card stopped working on the second day. (One of my main issues the last time I stayed, I was in the farthest room from the front desk and my card seemed to only work once before it needed to be reprogrammed). On my final day I went to the free breakfast, it was well picked over by the time I got there, the yogurt I picked up was not edible. All in it wasn't the worst stay I've had but I expected more for nearly 100 bucks a night after tax and fees.

Posted by on Apr 12, 2016

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About the Quality Inn & Suites Plano East - Richardson

Location 1616 N. Central Expressway, Plano, TX 75074

All-inclusive Details

  • Gratuities not included

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites Plano East - Richardson. Self parking is free. This Plano hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Downtown Plano Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Plano East - Richardson offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10.00 per pet, per night, plus a deposit of USD 100.00 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is not cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 16
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn & Suites Plano East - Richardson Hotel
  • Southfork Hotel Plano
  • Southfork Plano
  • Quality Inn Plano
  • Quality Plano
  • Quality Inn & Suites Plano East - Richardson Plano
  • Quality Inn & Suites Plano East - Richardson Hotel Plano

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.