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Tru by Hilton Grand Rapids Airport

Star Rating
2.5 out of 5

Information

Reviews

4.1 / 5Very Good
90 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Orbit Room
    2 min drive
  • Popular Location
    Woodland Mall
    3 min drive
  • Popular Location
    Calvin College
    6 min drive
  • Airport
    Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2019-12-12. Try updating your dates to see prices for your trip.

    About this area

    Grand Rapids

    Tru by Hilton Grand Rapids Airport is located in Grand Rapids. The area's natural beauty can be seen at Frederik Meijer Gardens and Sculpture Park, while Grand Rapids Art Museum and Public Museum of Grand Rapids are cultural highlights. John Ball Zoo and Patterson Ice Center are also worth visiting.

    What's nearby

    • Popular Location
      Orbit Room - 2 min drive
    • Popular Location
      Woodland Mall - 3 min drive
    • Popular Location
      Calvin College - 6 min drive
    • Popular Location
      Davenport University - 11 min drive
    • Popular Location
      Amway World Headquarters - 12 min drive

    Getting around

    • Grand Rapids Station - 17 min drive
    • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 7 min drive

    About this property

    Tru by Hilton Grand Rapids Airport

    This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Other amenities include a business center, a 24-hour front desk, and free newspapers. All 98 rooms offer free WiFi and free wired Internet, plus refrigerators and flat-screen TVs.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free drop-off airport shuttle during limited hours
    • Airport shuttle on request

    Food and drink

    • Free buffet breakfast available daily
    • Coffee/tea in common area(s)

    Things to do

    • Fitness center
    • Indoor pool

    Family friendly

    • Cribs/infant beds (surcharge)
    • Indoor pool
    • Refrigerator
    • Supervised childcare/activities (surcharge)

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Luggage storage

    Business services

    • Business center

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility

    More

    • Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    • Climate control (air conditioning)
    • Cribs/infant beds (surcharge)

    Bathroom

    • Designer toiletries

    Entertainment

    • 55-inch flat-screen TV
    • Premium channels

    Food and drink

    • Refrigerator

    More

    • Free local calls
    4.1

    Very Good

    5 - Excellent
    45
    4 - Good
    25
    3 - Okay
    9
    2 - Mediocre
    4
    1 - Poor
    7
    4.6
    Cleanliness
    4.2
    Service and Staff
    4.3
    Amenities
    4.5
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very nice

    Stayed 1 night in Dec 2019

    2/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    Was treated like 3rd class citizen for booking on Expedia. Staff didn't care if we were there or not. Gave credit card for "incidentals", went to front desk to get a couple diet cokes..couldn't charge them to the room. Key fob to room was hit or miss. Several times it sounded like people were attempting to come in room. Spoke to Manager and he was less than attentive to anything i said. This went beyond a "bad day", as the entire staff was uncaring. Will never stay at this hotel.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Did not like that there were no drawers. Did like the design of room and cleanliness. Did not like how difficult the shampoo and soap dispensers were to use.

    Stayed 3 nights in Nov 2019

    3/5

    • Liked: Staff & service
    • Disliked: Cleanliness, room comfort

    The the outside of the hotel and lobby areas were very well kept. The staff was friendly. It wasn’t until got into my room that I noticed issues. When I pulled the sheets back to go to bed that night there was spots of died blood, glitter and long dark hairs everywhere. I called the front desk and was offered new sheets. There was also dried feces on the front of the toilet and hair all over the bathroom floor.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Nice accommodations-great value !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Stayed 1 night in Nov 2019

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