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"Room was nice, pretty location, needs the restaurant and bar to be opened " More

By a verified traveler on Sun 13 Feb 2022

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Hotel Description

Family-friendly stay with 2 outdoor pools in Gordonsville

On lake

You'll be within 9 miles (15 km) of Graves Fine Art Gallery and 12 miles (20 km) of Louisa Arts Center. Horton Vineyards and Honah Lee Vineyard are within 12 miles (20 km).

Marina, sauna

2 outdoor pools, an indoor pool, and a spa tub are all featured at this hotel. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free self parking and free WiFi.

Superior Suite, 3 Bedrooms, Accessible

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Cabin, 2 Bedrooms, Fireplace

Bed Count 1 King Bed Maximum Occupancy 6 Max

Cabin, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 10 Max

Bluegreen Shenandoah Crossing, Ascend Resort Collection ratings based on 17 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bluegreen Shenandoah Crossing, Ascend Resort Collection

Everyone (4) Couples (2) Family (10)
1 out of 5
This was the worst hotel experience I’ve had in years. Here is a list of the issues encountered: Tiny room- smaller than a Motel 6. Bathtub was sloped making it difficult to stand for a shower with no non-slip material. This is an accident waiting to happen. No housekeeping, one set of towels for a 3 night stay No business center for printing needs. Was told to go to the nearest library. The biggest issue is this place is timeshare marketing operation. Nowhere is that mentioned. I didn’t spend $150/night to run into a unwanted sales pitch. It’s obvious that the focus of this operation is not the hotel but prioritizing the timeshare cabin properties. Travelocity should be more transparent about what this place is about. The place sucks.

Posted by , from CAMILLUS on May 31, 2022

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Comment from Hotel Management

Jun 13, 2022 by luis

Thank you for taking the time to share your review, RICHARD. We would like to extend a sincere apology regarding the issues you experienced. We will be sharing your insight with our team.

2 out of 5
The views are really nice, its a nice area and they have a few things you can do on the property.

Posted by on Apr 17, 2022

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Comment from Hotel Management

Apr 19, 2022 by Dori

Thank you for taking the time to share your review, Alexandria.

4 out of 5
Room was nice, pretty location, needs the restaurant and bar to be opened

Posted by on Feb 13, 2022

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Comment from Hotel Management

Feb 21, 2022 by Bluegreen Vacations Rentals Team

Thank you for sharing your feedback, Wilmer.

3 out of 5
Everything was "extra", horseback riding, hay ride the the so called pumpkin patch. We booked through Travelocity and there was not a huge pressure to sit through the presentation for a timeshare as some have stated. Because I booked through them, I did not realize this was one of those type places. Overall, the cabin was clean and just big enough for the 4 of us.

Posted by , from Clarksville, VA on Oct 26, 2020

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Comment from Hotel Management

Oct 26, 2020 by Bluegreen Vacations Rentals Team

We appreciate your insight, Cyndi.

2 out of 5
I arrived just before 4 pm went to check in they did have the area marked off and a temperature taking device on a stand. The girl checking me it was very nice she asked if I needed more than 1 parking pass I didn’t know yet I told her I was going to a wedding and would be back late she told me to come back if I need another one they were open 24 hr. She explained on a map where my cabin was located I tried to follow to directions but the street signs can’t be read they need to replace them or repaint a different color. It took a while to find but eventually I found it. The outside of the cabins look great I went to the door and when I opened the door there was a terrible smell of smoke. There has to be a better way to clean these cabins and get that snake smell out first I tried to turn the fan on but that made it worst I guess all the smoked logs in the ceiling made the issue worst. The wood floors were still dirty in between the joins. I didn’t have time to go back and request a new cabin I had a wedding to attend figured I’d tell them when I returned. It was around 12am when we returned the guard let my other guest in I told him I would get a pass. I went down to the check in and went it was empty no one around sign on the desk said to call security. I just left went back to the cabin. Was getting ready for bed and noticed no blanket only a sheet. We checked all over not 1 blanket. So we were cold all night this isn’t a tent bring you own blankets. Terrible resort!!

Posted by , from Calvert County on Sep 24, 2020

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Comment from Hotel Management

Oct 6, 2020 by Bluegreen Vacations Rentals Team

We appreciate you taking the time to share your insight with us, Tim. We would like to extend a sincere apology regarding the issues you experienced. We will share your feedback with our team.

4 out of 5
Our stay there was wonderful the Room was beautifully decorated and very clean the staff was very Friendly. The only suggestion I would make is in your Room to have more than just one chair for someone to sit on. There were 3 of us in our Room my parents and myself. And my mother and I both have Mobility issues. And she needed to sit in the Room and idea to. The bed was a little high for her to get in she is a shorter lady so maybe a step to get up into the bed. Other than those 2 issues our stay was great.

Posted by , from Hot Springs Virginia on Oct 27, 2019

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5 out of 5
All members of staff that we interacted with were friendly and helpful. The room was beautiful and clean. While we enjoyed the fragrance throughout the reception area I did ask the person at the counter about it because it was so strong. Individuals with allergies or asthma might have a problem with it.

Posted by , from Lenoir, NC on Oct 19, 2019

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3 out of 5
Ants in room, cleaning staff need to do much better job! Bathtub did not appear to be cleaned, ( visible soap scum) sink faucet was definitely not cleaned. Rug needed a thorough vacuuming.

Posted by on Aug 12, 2019

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5 out of 5
nice Place and best for all camp and resort near the lake and there are many RVs and indoor pool! Of course, hot tub!

Posted by on Apr 13, 2019

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4 out of 5

Spectacular Scenery

Pros: Loved our cabin. The decor, amenities, and location were just what we were hoping for.
Cons: Cleanliness around the lodge pool could be improved. Mud everywhere. Restaurants need to maintain better hours.
Location: Very little nearby except for an excellent BBQ joint that seems to be a local favorite. Thanks to the boat staff for their recommendation!
The cabin was perfect. It appeared to be recently renovated and had a great view of the lake. Our family took advantage of everything the resort community had to offer. We enjoyed fishing, swimming, and horseback riding. The free putt putt course was also a nice treat. I do wish that there were more restaurants and food options available or the ones that existed kept longer hours. Guests should be prepared to cook most meals as there are few options even outside of the resort.

Posted by , from Virginia on Jul 30, 2018

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About the Bluegreen Shenandoah Crossing, Ascend Resort Collection

Location 174 Horseshoe Cir, Gordonsville, VA 22942

Property Features

Bluegreen Shenandoah Crossing, Ascend Resort Collection offers its guests a marina, 2 outdoor swimming pools, an indoor pool, and a spa tub. Public spaces have free WiFi. Business amenities include a meeting room and coworking spaces. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the family-friendly Bluegreen Shenandoah Crossing, Ascend Resort Collection. Self parking is free. Smoking is allowed in designated areas at this Gordonsville hotel.

  • 115 guestrooms or units
  • 270 buildings
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Bluegreen Shenandoah Crossing, Ascend Resort Collection offers 115 accommodations with safes and coffee/tea makers. Televisions come with cable channels. This Gordonsville hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

  • Television
  • Cable channels
  • Coffee maker
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Fishing on site
  • Rowing or canoeing on site
  • Golfing nearby
  • Boat on site
  • Boat and paddles on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Canoe on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Bluegreen Shenandoah Crossing Ascend Collection
  • Bluegreen Shenandoah Crossing Ascend Collection Gordonsville
  • Bluegreen Shenandoah Crossing Ascend Resort Collection
  • Bluegreen Shenandoah Crossing Hotel Gordonsville
  • Bluegreen Shenandoah Crossing Hotel
  • Bluegreen Shenandoah Crossing
  • Bluegreen Shenandoah Crossing, Ascend Resort Collection Hotel
  • Hotel Bluegreen Shenandoah Crossing, Ascend Resort Collection
  • Bluegreen Shenandoah Crossing Gordonsville
  • Bluegreen Shenandoah Crossing Ascend Resort Collection
  • Bluegreen Shenandoah Crossing

You should know

  • The seasonal pool will open in May and close in August.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.