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4.3 out of 5

"The check in staff were very nice. When we checked out they gave my daughter a gatorade since she had a tournament! Very thoughtful! " More

By a verified traveler on Mon 04 Mar 2024

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Hotel Description

Enjoy the outdoor pool at this Glen Allen hotel

In Glen Allen

You'll find Lewis Ginter Botanical Garden and Belmont Golf Course within 3 miles (5 km) of this hotel. Three Lakes Park and Henrico Sports & Events Center are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a gym. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A business center, express check-out, and luggage storage are also on offer.

Standard Room, 1 King Bed, Accessible, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Apr 2 - Apr 3

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Glen Allen Inn ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Glen Allen Inn

Everyone (11) Family (7)
5 out of 5
The check in staff were very nice. When we checked out they gave my daughter a gatorade since she had a tournament! Very thoughtful!

Posted by on Mar 4, 2024

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Comment from Hotel Management

Mar 6, 2024 by Best Western Plus Glen Allen Inn Management

Dear Heidi,We're delighted to hear that the check-in staff were attentive and accommodating during your stay.  It's wonderful to know that they went the extra mile to make your daughter's experience special by providing a thoughtful gesture.  We appreciate your kind words and hope to welcome you and your family back for another pleasant stay in the future!Thank You,Best Western Plus Glen Allen Inn Management

3 out of 5

Posted by on Jan 11, 2024

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Comment from Hotel Management

Feb 1, 2024 by Best Western Plus Glen Allen Inn Management

Dear Michael,Thank you for reviewing your stay at Best Western Plus Glen Allen Inn.  We hope you enjoyed our on-site amenities and enjoyed our convenient location. It was a pleasure hosting you at our property, and we'd love to see you again!Thank You,Best Western Plus Glen Allen Inn Management

4 out of 5
easy to find

Posted by , from CHRISTIANSBURG on Nov 17, 2023

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Comment from Hotel Management

Nov 21, 2023 by Best Western Plus Glen Allen Inn Management

Dear LEONEL,Thank you for your concise feedback!  We're pleased to hear you found us easy to find.  If you have any additional comments or suggestions, feel free to share.  We hope to welcome you back for another convenient stay.Thank You,Best Western Plus Glen Allen Inn Management

3 out of 5
I have suffered the worst massive bug bites of any hotel I have stayed in. My neck, arms and face were assaulted with over 30 probably mosquito bites that swelled up to the size of quarters. I am still suffering from the itching. I could not sleep because the bites were so bad. I have traveled in poor countries in rural and urban areas and this was one of the worst bug problems I have encountered. Horrible.

Posted by on Sep 6, 2023

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Comment from Hotel Management

Sep 7, 2023 by Best Western Plus Glen Allen Inn Management

Dear Ronald,I'm truly sorry to hear about your experience.  We take this seriously and will immediately investigate and address the issue to ensure it doesn't happen again.  Your comfort and well-being are important to us, and we apologize for any inconvenience you faced.  Please reach out to our management team so we can assist you further and make amends for your discomfort.  Your feedback is valuable in helping us improve.Thank You,Best Western Plus Glen Allen Inn Management

5 out of 5
It was nice and clean

Posted by on Aug 28, 2023

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Comment from Hotel Management

Aug 30, 2023 by Best Western Plus Glen Allen Inn Management

Dear Massoda,Thank you for choosing to stay with us and for your kind words about our hotel's cleanliness.  We strive to provide a pleasant and comfortable experience for our guests, and we're glad to know you enjoyed your stay.  If you're in the area again, we'd be delighted to welcome you back for another wonderful visit!Thank You,Best Western Plus Glen Allen Inn Management

4 out of 5

Posted by on Jul 22, 2023

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Comment from Hotel Management

Aug 14, 2023 by Best Western Plus Glen Allen Inn Management

Dear Jasen, Thank you so much for awarding us a positive rating for your stay at our Glen Allen hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!  Thank You, Best Western Plus Glen Allen Inn Management

3 out of 5
Very dirty and stinky

Posted by on Jun 25, 2023

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Comment from Hotel Management

Aug 10, 2023 by Best Western Plus Glen Allen Inn Management

Dear ANGEL,We're sorry to hear about your experience.  Cleanliness is of the utmost importance to us, and we apologize for falling short of your expectations.  We take your feedback seriously and will work diligently to address these issues to ensure a more pleasant stay for all our guests.  Please consider giving us another opportunity in the future.  Your satisfaction is our priority.Sincerely,Dear ANGEL,We're sorry to hear about your experience.  Cleanliness is of the utmost importance to us, and we apologize for falling short of your expectations.  We take your feedback seriously and will work diligently to address these issues to ensure a more pleasant stay for all our guests.  Please consider giving us another opportunity in the future.  Your satisfaction is our priority.Sincerely,Best Western Plus Glen Allen Inn Management

5 out of 5
Clean and quiet facility. Check in was quick and there are some dining options not too far from the property.

Posted by , from Bunnell on Dec 15, 2022

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Comment from Hotel Management

Dec 17, 2022 by General Manager

Dear Glenn,We were happy to provide you with clean, quiet accommodations, and we're glad our location worked well for your needs. The next time you're in town, please come see us again at Best Western Plus Glen Allen Inn!

4 out of 5

Posted by on Jun 20, 2022

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5 out of 5
Super easy check in, good comfortable room, helpful staff

Posted by on May 29, 2022

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Comment from Hotel Management

Jun 14, 2022 by General Manager

Dear Sandra, Two things you can always expect at Best Western Plus Glen Allen Inn are comfy accommodations and hospitable staff. They will be ecstatic to be recognized for their amazing service. Thank you so much for the perfect rating. We can't wait to welcome you back again soon.

About the Best Western Plus Glen Allen Inn

Location 8507 Brook Rd, Glen Allen, VA 23060

Property Features

Best Western Plus Glen Allen Inn offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. Best Western Plus Glen Allen Inn also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free. This Glen Allen hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Built in 2010
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Richmond Staples Mill Road Station (6.5 km / 4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Glen Allen Inn offers 62 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • LCD television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per day
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Glen Allen
  • Best Western Glen Allen Inn
  • Best Western Plus Glen Allen
  • Best Western Plus Glen Allen Inn
  • Best Western Glen Allen Hotel Glen Allen
  • Best Western Glen Allen Hotel
  • Plus Glen Allen Glen Allen
  • Best Western Plus Glen Allen Inn Hotel
  • Best Western Plus Glen Allen Inn Glen Allen
  • Best Western Plus Glen Allen Inn Hotel Glen Allen

You should know

  • The seasonal pool will open in June and close in November.
  • Pool access available from 11:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.