"Bathroom night light not working Curtains huge big water stains Carpet totally warm out as you step out onto patio " More
Benowa stay
With a stay at this Benowa hotel, you'll be within half a mile (1 km) of Royal Pines Resort Golf Course and 2 miles (3 km) of Heritage Bank Stadium. Carrara Sports Complex and Pindara Private Hospital are also within 2 miles (3 km).
27-hole golf course
This luxury hotel features a golf course, free water park access, and a full-service spa. Bring the family and enjoy the children's pool, waterslide, and playground. Enjoy a meal in one of the 4 restaurants and free perks like free self parking and WiFi in public areas.
Sep 6, 2021 by RACV Royal Pines
Dear Kerry Thanks so much for your feedback from your stay at RACV Royal Pines We were sorry to hear on this occasion that not all went to plan regarding your room. We will be sure to have these issues rectified by our property maintenance team. We do however hope you return so we can make your experience a better one. Kind Regards RACV Royal Pines
RACV Royal Pines Resort Gold Coast offers its guests a full-service spa, a golf course, and a complimentary water park. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury RACV Royal Pines Resort Gold Coast. Self parking is free. This 5-star Gold Coast hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
RACV Royal Pines Resort Gold Coast offers 333 accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Kalinda Restaurant - This restaurant serves breakfast only.
Trattoria Amici - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Arakawa Japanese - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
Panorama - Onsite café. Open daily.
Tees Clubhouse - Onsite restaurant. Open daily.
Room service (during limited hours) is available.
Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with waterslides. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
One Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.