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"All I saw was interior. Clean " More

By a verified traveler on Mon 29 Jan 2024

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Hotel Description

Hotel near Arlington National Cemetery in Arlington

Crystal City stay

Your stay at this Crystal City hotel places you within 2 miles (3 km) of Fashion Center at Pentagon City and Birchmere. Arlington National Cemetery and Pentagon are also within 3 miles (5 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. A free area shuttle is offered as well.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$129* Per night/room Mar 29 - Mar 30

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn National Airport/Crystal City, an IHG Hotel ratings based on 46 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn National Airport/Crystal City, an IHG Hotel

Everyone (30) Couples (3) Family (7)
1 out of 5
This is our second stay at this hotel. The last time we came there was a comicon gathering right across the street that kept us up very late - live bands. Foolishly we decided to give them another chance. This time, we have a party in the room next door. Complaints to the front desk have done nothing to quell it. Security knocks on the door and they just refuse to answer the door. My advice - find a different place to stay.

Posted by , from Daphne on Mar 24, 2024

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Comment from Hotel Management

Mar 24, 2024 by Chuda

Hello Laura, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

1 out of 5
Outdated facilities, Front desk staff's unprofessionalism.

Posted by on Feb 14, 2024

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Comment from Hotel Management

Feb 14, 2024 by Chuda

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

5 out of 5
All I saw was interior. Clean

Posted by on Jan 29, 2024

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Comment from Hotel Management

Jan 31, 2024 by Chuda

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4 out of 5
Close to airport. Reasonably priced.

Posted by , from WAYLAND on Jan 22, 2024

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Comment from Hotel Management

Jan 24, 2024 by Jessica

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

5 out of 5

Posted by on Jan 16, 2024

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Comment from Hotel Management

Jan 17, 2024 by Michelle

We are so glad you enjoyed your stay with us and hope to see you in the near future.

5 out of 5
Very nice! Need super comfortable. Bathroom roomy

Posted by on Nov 29, 2023

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Comment from Hotel Management

Nov 29, 2023 by Jessica

Thank you for your feedback! We appreciate it.

3 out of 5
Only restaurant I found close was McDonalds

Posted by , from new kent on Oct 11, 2023

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Comment from Hotel Management

Oct 12, 2023 by Jessica

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

5 out of 5
Nice stay

Posted by on Oct 6, 2023

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Comment from Hotel Management

Oct 6, 2023 by Jonathon

Thank you for your feedback and hope to see you again soon.

5 out of 5

Posted by on Sep 24, 2023

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Comment from Hotel Management

Oct 16, 2023 by Jonathon

Thank you for your feedback and hope to see you again soon.

5 out of 5
Check in clerk could handle 2 people at a time!

Posted by on Aug 16, 2023

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Comment from Hotel Management

Aug 19, 2023 by Jessica

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

About the Holiday Inn National Airport/Crystal City, an IHG Hotel

Location 2650 Richmond Highway, Arlington, VA 22202

Property Features

There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5820 square feet (541 square meters) and includes a conference center. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn National Airport/Crystal City, an IHG Hotel. An area shuttle within 1.0 miles and a roundtrip airport shuttle at scheduled times are free. Parking is available for a fee. This Arlington hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Meeting rooms
  • 5820 sq ft of conference space
  • 541 sq m of conference space
  • Built in 1973
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Alexandria Station (6.5 km / 4 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 1.0 miles, and shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn National Airport/Crystal City, an IHG Hotel offers 280 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Arlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Fresh Kitchen - This restaurant specializes in American cuisine and serves breakfast only.

O'Malley's Pub - This sports bar specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.Ā For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10ā€“20 per person
  • Covered self parking fee: USD 38 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Crystal Hotel
  • Holiday Inn Crystal Hotel National Airport City
  • Holiday Inn National Airport Crystal City Hotel
  • Holiday Inn Crystal City Hotel
  • Holiday Inn National Airport Crystal City
  • Holiday Inn Crystal City
  • Holiday Inn National Airport/Crystal City Hotel
  • Holiday Inn Airport/Crystal City Hotel
  • Holiday Inn Airport/Crystal City
  • National Crystal City, An Ihg
  • Holiday Inn National Airport/Crystal City
  • Holiday Inn National Airport/Crystal City, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.