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The Chateau Spa & Wellness Resort

5.0 star property
Luxurious 5-star hotel with 5 restaurants

Choose dates to view prices

The Chateau Spa & Wellness Resort

Photo gallery for The Chateau Spa & Wellness Resort

Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, sun loungers
Front of property
Premier Room | Premium bedding, minibar, in-room safe, desk
5 restaurants, breakfast served
Lobby sitting area

Overview of The Chateau Spa & Wellness Resort

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750
  • Popular LocationGenting Highlands Premium Outlets46 min drive
  • Popular LocationFirst World Plaza58 min drive
  • Popular LocationGenting SkyWorlds Theme Park60 min drive

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room | View from room

Premier Room

  • 377 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 646 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • 1453 sq ft
  • Hill view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Suite, 3 Bedrooms

  • 1668 sq ft
  • Hill view
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Jacuzzi Suite

Jacuzzi Suite | Premium bedding, minibar, in-room safe, desk

Jacuzzi Suite

  • 1668 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed

Family Suite, 2 Bedrooms

  • 904 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Pool
Colmar Tropicale
Pool
Spa
Kids pool
Free WiFi
3.7 out of 5, Good, (907)
The price is $63
per night
$70 total
includes taxes & fees
May 7 - May 8
Colmar Tropicale

About the neighborhood

Bukit Tinggi

In Bukit Tinggi .Stay at this Bukit Tinggi hotel and you'll be within half a mile (1 km) of La Santé Spa and 2 miles (3 km) of Berjaya Hills Botanical Garden. Cascada de Ulu Tampik Janda Baik and Lentang Forest Recretional Park are within 16 miles (25 km).

What's nearby

  • Genting Highlands Premium Outlets - 46 min drive
  • Chin Swee Cave Temple - 53 min drive
  • First World Plaza - 58 min drive
  • Genting SkyWorlds Theme Park - 60 min drive
  • SkyAvenue - 60 min drive

Getting around

  • Kuala Lumpur Gombak Station - 43 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive

Restaurants

  • Paradise Dynasty, Lenu & Canton Paradise - 60 min drive
  • Din Tai Fung - 60 min drive
  • Wan Hoi Yam Cha 云海小聚 - 60 min drive
  • Taiko Ramen - 60 min drive
  • Grandmama's Flavours Of Malaysia - 60 min drive

About this property

The Chateau Spa & Wellness Resort

Luxurious 5-star hotel with 5 restaurants
The Chateau Spa & Wellness Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a fitness center, and spa services are also featured at the luxury The Chateau Spa & Wellness Resort. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bukit Tinggi hotel.

  • 150 guestrooms or units
  • 7 levels
  • 2 buildings
  • 5 dining venues
  • 2 coffee shops
  • Meeting rooms
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
The Chateau Spa & Wellness Resort offers 150 accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

La Sante has 12 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Chateau Spa & Wellness Resort

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts major credit cards, Visa, Mastercard, American Express, Union Pay, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chateau Organic Spa
Chateau Spa Organic
Chateau Spa Organic Bukit Tinggi
Chateau Spa Organic Hotel
Chateau Spa Organic Hotel Bukit Tinggi
The Chateau Spa & Organic Wellness Hotel Bentong District
The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
The Chateau Spa And Organic Wellness Resort
Chateau Spa Organic Wellness Resort Bukit Tinggi
Chateau Spa Organic Wellness Resort
Chateau Spa Organic Wellness Bukit Tinggi
Chateau Spa Organic Wellness
The Chateau Spa Organic
The Chateau Spa Organic Wellness Resort

Frequently asked questions

How close is The Chateau Spa & Wellness Resort to the airport?

The Chateau Spa & Wellness Resort is 45.3 mi (65-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at The Chateau Spa & Wellness Resort?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at The Chateau Spa & Wellness Resort on May 7, 2024 start from $111.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Chateau Spa & Wellness Resort have an airport shuttle?

The Chateau Spa & Wellness Resort offers an airport shuttle.

Does The Chateau Spa & Wellness Resort offer free breakfast?

The Chateau Spa & Wellness Resort does not offer free breakfast.

Is there a casino at The Chateau Spa & Wellness Resort?

No, there is no casino at this hotel, but Genting SkyCasino (3.3 mi) and Genting Casino (3.5 mi) are nearby.

What time is check-in at The Chateau Spa & Wellness Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Chateau Spa & Wellness Resort?

This hotel offers free self parking and valet parking.

Does The Chateau Spa & Wellness Resort have a pool?

The Chateau Spa & Wellness Resort features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:30 AM to 9:00 PM.

Does The Chateau Spa & Wellness Resort have a restaurant?

There are 5 onsite restaurants, offering options like a poolside location and brunch.

Does The Chateau Spa & Wellness Resort have a spa?

Pamper yourself with a day at La Sante, where you can enjoy prenatal massages, facials, and body scrubs.

How close is The Chateau Spa & Wellness Resort to downtown Bukit Tinggi?

The Chateau Spa & Wellness Resort is 0.6 mi away from Bukit Tinggi.

The Chateau Spa & Wellness Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 186 reviews" "
Rating 8 - Good. 46 out of 186 reviews" "
Rating 6 - Okay. 12 out of 186 reviews" "
Rating 4 - Poor. 5 out of 186 reviews" "
Rating 2 - Terrible. 3 out of 186 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done.
Stayed 5 nights in Nov 2023

10/10 Excellent

Kala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hope they continue maintaining the place
Stayed 1 night in Aug 2023

10/10 Excellent

terence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to relax
Stayed 1 night in Jun 2023

8/10 Good

Hui Zhi

Stayed 1 night in Jun 2023

4/10 Poor

Kar Wein

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience.
Stayed 1 night in Apr 2023

10/10 Excellent

Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

WEI MIN

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Mohd azlin

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property,suggest to all
Stayed 2 nights in Nov 2022

10/10 Excellent

Peng Chon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is very polite and helpful. The surrounding is lack of activities and close too early.
Stayed 1 night in Jul 2022

8/10 Good

SIOK PEIK

Stayed 1 night in May 2022