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Hotel Description

Family-friendly 3-star lodge near Great Smoky Mountains National Park

In Townsend

You'll be steps from The Little River Railroad and Lumber Company Museum and within a 10-minute walk of Dark Island Swinging Bridge. Also, Townsend Visitor Center is within half a mile (1 km) and River Rage Go-Kart Track is within 2 miles (3 km).

2 outdoor pools

This lodge's 2 outdoor pools and indoor pool are among the featured amenities. There's fun for all ages with a children's pool and a playground, and barbecue grills are available on site. Enjoy the seasonal outdoor pool and free perks like continental breakfast and free self parking.

Free WiFi, microwaves

Offering conveniences like microwaves and coffee/tea makers, the 132 guestrooms also have free WiFi and premium bedding. Limited housekeeping is available.

Room, 1 King Bed (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Nov 17 - Nov 18

Room, 2 Queen Beds (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (No Pets)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (No Pets)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds (Cades Cove/No Pets)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Fireplace (No Pets)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Tremont Lodge & Resort ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tremont Lodge & Resort

Everyone (15) Family (3)
4 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Nov 5, 2019 by Lisa - Front Desk Assoc.

Thanks for staying with us. We appreciate your feedback!

4 out of 5
We loved how Quiet it was , the only thing that we needed in the room was chair's to set in and better Pillows the bed was great, everything else was great the view from the room was good. The property was clean. Would likely stay here again.

Posted by on Oct 23, 2019

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Comment from Hotel Management

Nov 5, 2019 by Lisa - Front Desk Assoc

Thanks for staying with us. We appreciate your feedback!

3 out of 5
The grounds and landscaping were beautiful. Nice trails, but needed benches along the way to sit and enjoy the views.

Posted by on Sep 24, 2019

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Comment from Hotel Management

Nov 5, 2019 by Lisa Front Desk Assoc.

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Aug 5, 2019

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5 out of 5
The most peaceful vacation I've ever had. Room was large and comfortable.

Posted by on Aug 9, 2018

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4 out of 5

Last Minute Choice

Pros: Location and clean and the beds were very comfortable
Cons: Needed some updating
Location: Not far from Cades Cove, beautiful view
I found this location online and reserved the room. It is off the beaten path---the quite side of the smokies. The room was very clean and the desk clerks where wonderful!!! The facility is somewhat dated but was clean.

Posted by , from Poplar Bluff, Missouri on Jun 27, 2017

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Comment from Hotel Management

Jun 30, 2017 by Amy - General Manager

Thanks for staying with us, and for your feedback! We plan on offering a continental breakfast next year, and will be doing some room and facility updates as well. Follow our Facebook page to stay in the loop as we add services and update facilities and rooms!

5 out of 5

Impressive

Booked this cabin last minute. Was very impressed from the start. The Hotel staff called me on my way and asked if I would get there by closing. I told them I was running late and they explained the late check in rules. When I got there, they left the lights on for us and had the hot tub already hot and waiting. Was very impressed with the cabin. King size bed was soft and inviting, and the cabin had everything we could have asked for. Did run into a problem that the entire town was closed past 10 at night and the nearest open store was 30 miles away but that's what you pay for. To get away from all the bustle of tourists and to enjoy the serenity of the Smokey Mountains. We will definitely be coming back to either this cabin or the upgraded cabin at the top of the hill next time. Great job Tremont Resort. You definitely have lifetime customers with our family and friends!!!

Posted by , from Tullahoma Tn on Mar 13, 2017

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5 out of 5

Great quick overnight experience

Pros: Close location to the park, and also to restaurants and a grocery store. The hot tub & indoor pool were nice as well as the outdoor pool.
Cons: Nothing immediately comes to mind.
Location: Townsend borders the Great Smoky Mountains NP. There are plenty of things to do without being the tourist trap that is Gatlinburg/Pigeon Forge nearby.
My son and I were in the Great Smoky Mountains on a multi-day backpacking trip when equipment failure forced us off the trail. We were able to book this room with no notice and salvaged a great weekend in quite a bit more comfort than we initially had planned.

Posted by , from Middletown, Ohio on Jan 31, 2017

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4 out of 5

Mountain moments

Pros: The location
Cons: More trash cans in the room. Add a clock in the room.
Location: The major attraction is the Great Somoky Mountain National Park. The hotel is near the Visitor Center and several restaurants.
Tremont is a good hotel. It is located in the center of town near the Visitors Center and several of the restaurants. It is not far from the entrance to the Great Smoky Mountain National Park. The building we stayed in was old but very clean. My only complaint would be that the bathroom was very small. There is a nice patio off of each room where we enjoyed sitting each evening. There are 3 swimming pools which our grandchildren enjoyed 2 of the 3.

Posted by , from Mississippi on Sep 25, 2016

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Comment from Hotel Management

Sep 26, 2016 by Amy, General Manager

Thank you so much for your feedback...that's how we get a lot of our best ideas! Extra wastebaskets and alarm clocks are available upon request from the front desk or housekeeping at any time. By next season we'll have recycling baskets in each room as well. Thanks again, and we hope to have you back sometime soon!

5 out of 5

Wonderful place to stay!

The most comfortable beds ever. The room smelled very nice. Pools were great. Loved the cabin feel but was much more. Great views. Best ever.

Posted by on Jul 23, 2016

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Property Features

Tremont Lodge & Resort offers its guests 2 outdoor swimming pools, an indoor pool, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Free breakfast is available daily. Tour/ticket assistance, barbecue grills, and a garden are also featured at the family-friendly Tremont Lodge & Resort. The lodge can provide concierge services and wedding services. Self parking is free. This 3-star Townsend lodge is smoke free.

  • 132 guestrooms or units
  • 17 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Knoxville, TN (TYS-McGhee Tyson) (33.5 km / 20.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Tremont Lodge & Resort offers 132 air-conditioned accommodations, which are accessible via exterior corridors and feature designer toiletries and complimentary toiletries. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room microwaves and coffee/tea makers. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (limited)
  • Designer toiletries
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:30 AM.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Rafting nearby
  • Hiking/biking trails on site
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 7 AM - midnight
  • Sunday - Sunday: 7 AM - 10 PM

This property's front desk is open during the following times:

  • Monday - Sunday: 7 AM - midnight
  • Sunday - Sunday: 7 AM - 10 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 10.00 per pet, per day
  • Maximum 3 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Valley View Lodge
  • Best Western Valley View Lodge Townsend
  • Best Western Valley View Townsend
  • Tremont Lodge Resort Townsend
  • Tremont Lodge Resort
  • Tremont Lodge & Resort Lodge
  • Tremont Lodge & Resort Townsend
  • Tremont Lodge & Resort Lodge Townsend

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 10 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.