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"Great rooms and excellent choices at breakfast! " More

By a verified traveler on Thu 13 Apr 2023

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Hotel Description

Hotel near Wilderness at the Smokies in Sevierville

In Sevierville

You'll find Wilderness at the Smokies and Wild WaterDome within 2 miles (3 km) of this hotel. Soaky Mountain Waterpark and Sevierville Convention Center are also within 2 miles (3 km).

Free perks

This hotel features a seasonal outdoor pool and a spa tub. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Laundry facilities and free newspapers are also provided.

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
$54* Per night/room Apr 28 - Apr 29

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Sevierville - Pigeon Forge ratings based on 32 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites Sevierville - Pigeon Forge

Everyone (15) Couples (6) Family (9)
1 out of 5
Room was filthy when we checked in they did not have enough blankets to cover all the beds. Avoid this hotel at all cost

Posted by on Feb 18, 2024

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1 out of 5
Paid for a suite—hot tub DID NOT work. Couldn’t find the remote for the TV in the second living area. I got CAULK all over me from the fresh caulk surrounding the hot tub. The art work hanging above the bed had shattered glass and was barely hanging so we took it down. I didn’t feel like dying in a crappy hotel suite.

Posted by on Jan 15, 2024

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2 out of 5
The night clerk did not handle my concerns other than offer I could just leave and not check-in. I prepaid my reservation 2 weeks before arriving. The night clerk acknowledged that but added he still needed my credit csrd for a deposit of $100 "for incidentals". I asked what that could possibly be. Incidentals? Do you have pay-per-view TV, fridge minibar, or room service? He said it is to cover things I might steal or break that might be discovered after I leave. "If you don't agree, I can't check you in. He refused to examine the room with me or provide a checklist of items that could possibly be taken. He calls me a possible vandal and theif, wants me to post bond on stuff I don't know exists. It was 8PM, I traveled all day to work, it is 20 degrees outside and he tells me pony up or find a new place to stay.

Posted by on Jan 6, 2024

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1 out of 5

Posted by on Dec 23, 2023

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5 out of 5

Posted by on Jul 8, 2023

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5 out of 5

Posted by on Jun 23, 2023

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5 out of 5

Posted by , from Burlington on May 14, 2023

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5 out of 5
Great rooms and excellent choices at breakfast!

Posted by on Apr 13, 2023

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5 out of 5
Very nice experience

Posted by on Jan 12, 2023

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5 out of 5
Nice hotel.

Posted by on Dec 9, 2022

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About the Quality Inn & Suites Sevierville - Pigeon Forge

Location 860 Winfield Dunn Pkwy, Sevierville, TN 37876

Property Features

Quality Inn & Suites Sevierville - Pigeon Forge offers its guests a seasonal outdoor pool, a spa tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available. Quality Inn & Suites Sevierville - Pigeon Forge also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Sevierville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Local calls (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

A children's pool, a seasonal outdoor pool, and a spa tub are on site.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn River
  • Quality Inn River Suites
  • Quality Inn River Suites Sevierville
  • Quality River Suites
  • Quality River Suites Sevierville
  • River Suites
  • Quality Inn & Suites River Hotel Sevierville
  • Quality Inn And Suites River Suites
  • Quality Inn & Suites Sevierville - Pigeon Forge Hotel
  • Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

You should know

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10 AM to 11 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.