Enter dates to see availability

4.6 out of 5

"Hotel was very clean and decorated well. It had a nice green space for the children to run around and play games " More

By a verified traveler on Tue 14 Aug 2018

Hotel Description

Hotel near Island at Pigeon Forge in Pigeon Forge

In Pigeon Forge

You'll be steps from The Comedy Barn Theater and within a 10-minute walk of Island at Pigeon Forge. Titanic Museum and LeConte Center At Pigeon Forge are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a spa tub. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like local cuisine breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 94 guestrooms also offer free WiFi and LCD TVs with cable channels. Premium bedding, coffee/tea makers, and free local calls are also available.

Classic Double Room (No Pets)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$74 per night

Pet Friendly Classic Double Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite (No Pets)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Balcony Parkway View Double Queens (No Pets)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Double Room, 2 Queen Beds, Mountain View (No Pets)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Balcony River View Superior King (No Pets)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Arbors at Island Landing Hotel & Suites ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Arbors at Island Landing Hotel & Suites

Everyone (17) Family (1)
5 out of 5
Staff and amenities are excellent. The hotel is still a bit dated but improvements have recently been made and they are still working on more. I look forward to staying here again in the future.

Posted by on Mar 30, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 30, 2019 by Valentina

Hi there ! It's always a pleasure to hear that our staff have made you feel welcome and at home, here at Arbors. As you mentioned, we are still working on renovations- and have some very exciting plans for our room and our property. We truly look forward to seeing you again !

5 out of 5
Hotel was very clean and decorated well. It had a nice green space for the children to run around and play games

Posted by on Aug 14, 2018

Was this review helpful to you?
Comment from Hotel Management

Aug 15, 2018 by Sam

We greatly appreciate you taking the time to leave us some feedback on your stay with us. Our housekeeping staff take great pride in ensuring that every room is perfect for every guest. The meadow area is a wonderful area to spend time with the young ones are to sit out and enjoy the mountain weather...Hope to see you soon... Thank you from the Arbors Team.....

5 out of 5

Great place to stay in Pigeon Forge!

I was pleasantly surprised with this nicely renovated hotel in Pigeon Forge this weekend. I was just searching for an inexpensive place for myself so passed all the name brands. Upon arrival I had a very pleasant young lady greet me and made me feel right at home. Took the elevator to my floor and opened the door to find a very nice room. Carpet and bedding appeared new. Room smelled fresh. All the necessities you expect along with free WiFi. A note in the room said the bathroom and vanity were scheduled for renovation soon. This will really be a nice place to stay when that is done. I literally just slept at the hotel and left the next morning so did not get to try the pool or hot tub. Don’t hesitate to give this place a try! Stayed 2/17. Room 309

Posted by , from metro atlanta on Feb 19, 2018

Was this review helpful to you?
Comment from Hotel Management

Feb 22, 2018 by Sam

Thank you for the wonderful comments. We are very glad that you enjoyed your stay with us. We are in the middle of updating all of our bathrooms and laying new carpet. Hope to see you soon. Thank you from the Arbors Staff...

4 out of 5
Pros: Staff. Location. Comparable price to other hotels.
Cons: Updated interior.
Location: All the shopping, eating and shows are right there.
The room was clean. The hotel is a little older - more so on the inside. It was in a good location. The staff was friendly. Would have no problem staying here if I was saving money.

Posted by , from Orlandp on Oct 25, 2017

Was this review helpful to you?
Comment from Hotel Management

Oct 27, 2017 by Owner

Thanks for staying with us. We surely appreciate your support. Travel well -- Maintenance, Housekeeping, Sam, Randy, Nancy, Ninfa, Jay, Paige, Eric, Jerry and Lu

4 out of 5
Convenient location for the strip and attractions we wanted to go to. over all this place was very nice.

Posted by on Jul 3, 2017

Was this review helpful to you?
Comment from Hotel Management

Jul 6, 2017 by Guest Care Team

Thanks for staying with us. We surely appreciate your support. Travel well -- Maintenance, Housekeeping, Sam, Randy, Nancy, Ninfa, Jay, Paige, Eric, Jerry and Lu

5 out of 5

Perfect location

Pros: Staff
Location: Perfectly centrally located to everything pigeon forge has to offer.
Hotel staff were extremely nice and hospitable. AMERICAN OWNED one of the few left. Terrific location almost center of strip. Will stay every time I visit.

Posted by , from elizabethtown KY on May 30, 2017

Was this review helpful to you?
Comment from Hotel Management

Jun 1, 2017 by Guest Care Team

We are indeed all American owners and management. But of course are eclectic throughout our staff. Thanks for choosing to stay with us.

5 out of 5

Family Spring Break

We took a trip for spring break and decided to try this hotel as it was close to everything, the reviews were positive, and the price was phenomenal. From check in Nancy at the front desk was the sweetest person I had ever met. She told me every single thing I needed to know about the property which is not lacking in hospitality and very neat things. 24 hour Krispy Kreme donuts in the lobby self serve. Vouchers for free breakfast at the pancake house across the street for everyone in your party, there are fire pits by the river, you can ask for marshmallows and graham crackers, they have corn hole, it was pretty great. Unfortunately we didn't get to enjoy any of these things. Our 15 year old daughter had surgery 2 weeks prior. She had been cleared for the trip by her dr but on the way down started developing severe pain. Throughout the evening and all through the night the pain got so bad that we had to check out the next morning and go straight back home. I expected them to not want to give us a refund but to my surprise, Paige and Nefra (i hope i didn't mess that up) were so understanding and they had no problem refunding us for every night that we couldn't stay. They were so sweet and we will definitely stay when we get to go back. Thank you guys for your kindness. It was such a relief not having to worry about that lost money as our daughter ended up having to go back into surgery as soon as we returned home. I would recommend staying here just for the hospitality!

Posted by on Apr 27, 2017

Was this review helpful to you?
Comment from Hotel Management

Apr 30, 2017 by Guest Care Team

You are so kind. Glad that you got home in time. Have no fear, we will do all that we can to support you.' Travel safely, Maintenance, Housekeeping, Jay, Sam, Randy, Ninfa, Paige, Nancy, Eric, Jerry and Lu - Arbors Guest Care

4 out of 5

unexpected extras

Our group of 4 were so happy the outside pool and hot tub were open this late in the season! The new white chairs around the campfire was charming! Having 24 hour snacks was the icing on the cake for our group!! Thank you so much!

Posted by , from W on Nov 26, 2016

Was this review helpful to you?
Comment from Hotel Management

Nov 30, 2016 by Guest Care Team

Thank you for staying with us. We sure appreciate it. Pigeon Forge will bounce back fast after the fires up in Gatlinburg. We are housing evacuees and feeding with them with great love. Travel well, Travel well -- Maintenance, Housekeeping, Sam, Randy, Charlene, Regina, Andrea, Eric, Lu and Jerry

4 out of 5

Perfect for walking

Cons: The pool was a little dingy. I think they were having issues with water regulation and equipment that can be easily remedied.
Location: Right next to the Island and perfect to walk to.
We stay here everytime we go to Pigeon Forge. They have added a fire pit by the stream for evening of roasting hot dogs or smores while chatting by the fire. Awesome atmosphere in the middle of town. Within walking distance to all kinds of activities and restaurants. Hotel staff was very friendly and very helpful.

Posted by , from GA on Jul 4, 2016

Was this review helpful to you?
Comment from Hotel Management

Jul 8, 2016 by Eric-Lu-Jerry

Yes - about the pool, several guests had wanted it warmer and we tried to do that but iy brought the pool out of balance and it took a morning to re-balance it. Thank you for your patience. Glad that you got to the fire-pit and s'mores by the river. Best of vacations and travels- Lu, Eric and Jerry, Management and ownership Team

4 out of 5

Older, but nice

This is an older hotel, but has been renovated nicely. The staff was very accommodating. The bed was super comfy. Overall, we were pleased and plan on returning in the fall.

Posted by , from columbia, tn on Jun 19, 2016

Was this review helpful to you?
Comment from Hotel Management

Jun 22, 2016 by Jerry-Lu-Eric

Thanks so much for choosing to stay with us here in Pigeon Forge, when you have so many choices. Travel well - Lu, Jerry, Sam, Randy, Jenna, Dawn, Charlene, Eric and Jay - Guest Care Team

About the Arbors at Island Landing Hotel & Suites

Location 2809 Parkway, Pigeon Forge, TN 37863

Property Features

Arbors at Island Landing Hotel & Suites offers its guests an outdoor pool, a spa tub, and a children's pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Tour/ticket assistance, barbecue grills, and a picnic area are also featured at the business-friendly Arbors at Island Landing Hotel & Suites. Self parking is free. Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 94 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Knoxville, TN (TYS-McGhee Tyson) (52.7 km / 32.8 mi)
  • Parking: Free self parking

Room Amenities

Arbors at Island Landing Hotel & Suites offers 94 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free local cuisine breakfast daily from 7:00 AM to 9:30 AM.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Smoky Lodge
  • Smoky Meadows
  • Smoky Meadows Lodge Pigeon Forge
  • Arbors Island Landing Hotel Pigeon Forge
  • Arbors Island Landing Hotel
  • Arbors Island Landing Pigeon Forge
  • Arbors Island Landing
  • Smoky Meadows Hotel Pigeon Forge

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).