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4.4 out of 5

"Rooms needs improvement.. My room had issues, as bathroom was dripping water from the roof.. even thought was reported several times. hotel is only ... " More

By a verified traveler on Sat 07 Jan 2023

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Hotel Description

Family-friendly stay near Universal Orlando Resort

In entertainment district

Within a 10-minute walk of the aparthotel, you'll find Pointe Orlando and The Wheel at ICON Park™. Orange County Convention Center and Universal Orlando Resort are also within 3 miles (5 km).

Family-friendly fun

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the indoor pool and free cooked-to-order breakfast each morning.

Sofa beds, WiFi

Featuring conveniences like sofa beds and refrigerators, the 244 apartments also offer MP3 docks and flat-screen TVs with cable channels. Other amenities include WiFi, microwaves, and premium bedding. Housekeeping is available on request.

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$127* Per night/room Apr 8 - Apr 9

Basic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Allergy Friendly (Mobility & Hearing, Bathtub)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Orlando International Dr Conv Ctr ratings based on 26 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Orlando International Dr Conv Ctr

Everyone (12) Couples (3) Family (5)
5 out of 5

Posted by on Dec 7, 2023

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5 out of 5
Good

Posted by , from MIAMI on May 30, 2023

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Comment from Hotel Management

Jun 1, 2023 by General Manager

Having you here with us was so wonderful! Thank you for your great review and for giving us a perfect rating. We hope to welcome you back again soon!Courtney Hatfield,Hotel Manager

5 out of 5

Posted by on Feb 5, 2023

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3 out of 5
Rooms needs improvement.. My room had issues, as bathroom was dripping water from the roof.. even thought was reported several times. hotel is only making up rooms every other day.. Not good

Posted by on Jan 7, 2023

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4 out of 5
Overall stay was great! Rooms are out dated and they need an upgrade.

Posted by on Jan 1, 2023

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4 out of 5

Posted by on Apr 25, 2022

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3 out of 5
I was upset I complained about the noise over us we couldn’t sleep cause children was running and playing in the room over us We didn’t have hot water and no one came to fix it

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 26, 2022 by Jermaine Walters

Frist allow me to apologize for the inconvenience caused by the other guests above you. It is our goal to always deliver a great stay for our guests. I am going to speak with my engineering team to look into the temperature of the water in the room you stayed in. Please, if you ever find yourself back in Orlando. Reach out to me and I will ensure personal your stay with us is exceptional!! Thank you, Jermaine Walters

5 out of 5
The property is beautiful! Rooms are spacious and clean. My only complaint is that the front desk only had one person working at check in, check out, and whenever we stopped at the counter with questions. The lines were long and they didn't bring out additional workers to accommodate customers. This was also the only Embassy Suites I have ever stayed at that did not provide coffee in the lobby outside of the breakfast hours. They also had shortened the period of time for their nightly reception by an hour less than other Embassy Suites. I assume this is due to the touristy area it is located in, and them wanting visitors to spend money at the businesses in the area. These weren't major issues, as we weren't at the hotel a whole lot anyway, but since we stay at Embassy Suites frequently, they were noticeable differences. The front desk situation does need to be addressed though. Don't get me wrong, our stay was amazing! I highly recommend this property if you are in the Orlando area.

Posted by , from St Augustine on Feb 7, 2022

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Comment from Hotel Management

Feb 20, 2022 by Zoe

Thank you for choosing the Embassy Suites by Hilton Orlando International Drive Convention Center. We pride ourselves on excellent guest service and strive to Make a Difference during every interaction. I am absolutely delighted to see your recent stay with us exceeded your expectations, and will be sharing your survey with our team so they can see where we shine and where we need to improve for the future. Thank you again for taking the time to complete a guest satisfaction survey and thank you for your loyalty. Should you have any questions or concerns, please do not hesitate to contact me directly. We hope to see you again in the future!

5 out of 5

Posted by on Jan 14, 2022

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5 out of 5
The only problem I had was controlling the temperature in the room. I probably should have called the front desk to find out how to do that. Otherwise, the breakfast and everything was just great. I enjoyed my stay.

Posted by , from CHICAGO on Jan 9, 2022

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Comment from Hotel Management

Feb 20, 2022 by Zoe

Thank you for choosing the Embassy Suites by Hilton Orlando International Drive Convention Center. We pride ourselves on excellent guest service and strive to Make a Difference during every interaction. I am absolutely delighted to see your recent stay with us exceeded your expectations, and will be sharing your survey with our team so they can see where we shine and where we need to improve for the future. Thank you again for taking the time to complete a guest satisfaction survey and thank you for your loyalty. Should you have any questions or concerns, please do not hesitate to contact me directly. We hope to see you again in the future!

About the Embassy Suites by Hilton Orlando International Dr Conv Ctr

Location 8978 International Dr, Orlando, FL 32819

Property Features

Embassy Suites by Hilton Orlando International Dr Conv Ctr offers its guests a children's pool, an indoor pool, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this aparthotel measures 7502 square feet (697 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly Embassy Suites by Hilton Orlando International Dr Conv Ctr. Parking is available for a fee. This Orlando aparthotel is smoke free.

  • 1 building
  • 244 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 7502 sq ft of conference space
  • 697 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Property shuttles: Theme park shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Orlando International Dr Conv Ctr offers 244 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds and desks. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. 32-inch flat-screen televisions come with premium cable channels and pay movies. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The aparthotel hosts a free manager's reception on select days.

Embassy Suites by Hilton Orlando International Dr Conv Ctr has a restaurant on site.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property uses a grey water recycling system.

Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 6.95 per day (rates may vary)
  • Self parking fee: USD 22 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites International
  • Embassy Suites International Drive South
  • Embassy Suites International Drive South Hotel
  • Embassy Suites International Drive South Hotel Orlando
  • Embassy Suites International Drive South Orlando
  • Embassy Suites South International Drive
  • International Drive South
  • South International Drive
  • Embassy Suites Hilton Orlando International Dr Conv Ctr Hotel
  • Embassy Suites Hilton Dr Conv Ctr Hotel
  • Embassy Suites Hilton Orlando International Dr Conv Ctr
  • Embassy Suites Hilton Dr Conv Ctr

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.