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5.0 out of 5

"Wonderful, clean. No tattoos allowed in the open bath, but that is to be expected. " More

By a verified traveler on Thu 25 Jul 2019

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Hotel Description

4.5-star luxury resort near Gotemba Premium Outlets

In shopping district

You'll find Gotemba Premium Outlets and Chichibunomiya Memorial Park within 2 miles (3 km) of this resort. Fuji Bussharito Heiwa Park and Lake Higashiyama are also within 2 miles (3 km).

Luxury amenities

This luxury resort features a full-service spa, hot springs, and 3 restaurants. Enjoy the sauna and perks like free self parking and free WiFi. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Fuji Susono View Single Person Queen bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$158* Per night/room May 13 - May 14

Two Queen Bed Susono View higher floor, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Bed Hakone View lower floor, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One floor reserved(6 next rooms), Non Smoking

Bed Count 12 Queen Beds Maximum Occupancy 12 Max

Two Queen Bed Fuji View lower floor, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Bed Susono View lower floor, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Mars Garden Wood Gotemba ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mars Garden Wood Gotemba

Couples (1)
5 out of 5
Wonderful, clean. No tattoos allowed in the open bath, but that is to be expected.

Posted by on Jul 25, 2019

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Property Features

Mars Garden Wood Gotemba offers its guests a full-service spa, hot springs, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Spa services, a library, and a vending machine are also featured at the luxury Mars Garden Wood Gotemba. Self parking is free. This 4.5-star Gotemba resort is smoke free.

  • 48 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Garden
  • Computer for guest use
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Gotemba Station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Mars Garden Wood Gotemba offers 48 air-conditioned accommodations with safes and complimentary newspapers. Memory foam beds feature down comforters and premium bedding. Digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Memory foam beds
  • HD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Toilet with electronic bidet
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 10:00 AM.

La Fenice Ristorante - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Veil-Fuiyu - This coffee shop serves light fare only. Reservations are required. Open daily.

Teppanyaki Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Kyoto Kaiseki - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required.

Nearby Activities

Recreational amenities at the resort include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site
  • Safari nearby
  • Golfing nearby
  • Boat tours nearby

Spa Services

Spa La Foret de Beaute has 4 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

  • Sauna in spa
  • Number of treatment rooms 4
  • Body treatments
  • Indoor mineral hot springs (Japanese-style onsen)
  • Facial treatments
  • Body scrubs
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Aromatherapy treatments
  • Hot springs/mineral springs in spa
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 20

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Check-out time is 11 AM for breakfast included bookings.

Breakfast is not included in the breakfast rates for children age 5 and under, and can be requested onsite for the listed child breakfast fee.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 4840 for adults and JPY 3630 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mars Garden
  • Mars Garden Wood
  • Mars Garden Wood Gotemba
  • Mars Garden Wood Hotel
  • Mars Garden Wood Hotel Gotemba
  • Mars Wood
  • Mars Garden Wood Gotemba Resort
  • Mars Garden Wood Resort
  • Mars Wood Gotemba Gotemba
  • Mars Garden Wood Gotemba Resort
  • Mars Garden Wood Gotemba Gotemba
  • Mars Garden Wood Gotemba Resort Gotemba

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.