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"The heater in my room was load constantly make tapping noise hard to sleep " More

By a verified traveler on Sun 25 Feb 2024

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Hotel Description

Hotel perfectly located for exploring Frostburg

Heart of Frostburg

You'll find Noah's Ark and Frostburg Library within 2 miles (3 km) of this hotel. Palace Theater and Thrasher Carriage Museum are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free internet in public areas. There's a 24-hour gym on site, and laundry facilities and barbecue grills are also offered.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$96* Per night/room Apr 25 - Apr 26

Standard Room, 1 King Bed, Non Smoking (209082123)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, 2 Person Jet Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Frostburg - Cumberland ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites Frostburg - Cumberland

Everyone (9) Couples (3) Family (1)
4 out of 5
The heater in my room was load constantly make tapping noise hard to sleep

Posted by on Feb 25, 2024

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Comment from Hotel Management

Feb 26, 2024 by Rhonda

Thank ou for taking your time to send in your survery! And also thank you for letting us know of the issues with the heaterl. We appreciate your business and hope to see you again soon.

5 out of 5
Really nice, quiet, and clean hotel. Very comfortable bed. Everything worked from the TV remote to the coffee maker. Excellent and courteous staff. Yummy breakfast items. Highly recommend this hotel if you are in the area. And also convenient for reaching the downtown Cumberland tourist venues. 10 miles east on I-68 in less than 10 minutes. Thank you staff for a nice relaxing stay.

Posted by , from Spotsylvania on Feb 20, 2024

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Comment from Hotel Management

Feb 26, 2024 by Rhonda

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

5 out of 5

Posted by on May 13, 2023

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Comment from Hotel Management

Jun 26, 2023 by Dave

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Frostburg-Cumberland. Your feedback about your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

5 out of 5
The bed was comfortable and the room was clean. It was quiet and close to where we needed to be. The staff was friendly. We would stay here again.

Posted by on Oct 10, 2022

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Comment from Hotel Management

Oct 17, 2022 by Rhonda

Thank you Suzannah for staying and taking your time to send in your feedback!! Hope to see you again!

2 out of 5

Posted by on Aug 21, 2022

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Comment from Hotel Management

Dec 28, 2023 by Dave

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

4 out of 5

Posted by on Oct 24, 2021

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5 out of 5

Posted by on Apr 25, 2021

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Comment from Hotel Management

May 7, 2021 by Rhonda

Thank you for staying with us, and taking time to review us as well. Stay safe, hope to see you again soon.

4 out of 5
Clean and quiet room with comfortable bed. Good breakfast and friendly service.

Posted by on Sep 1, 2019

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5 out of 5

Posted by on Aug 17, 2019

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3 out of 5
coffee maker in the bedroom didn’t work. poor insulation in the room on lower level allowed me to hear everything that was going on in the area above. made for next to zero sleep.

Posted by on Jul 15, 2019

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About the Quality Inn & Suites Frostburg - Cumberland

Location 11100 New Georges Creek Road, Frostburg, MD 21532

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn & Suites Frostburg - Cumberland. Self parking is free. Smoking is allowed in designated areas at this Frostburg hotel.

  • 90 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Frostburg - Cumberland offers 90 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. LCD televisions come with premium satellite channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible van parking
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Frostburg
  • Quality Frostburg
  • Quality Inn Frostburg-Cumberland
  • Quality Frostburg-Cumberland
  • Quality Inn Suites Frostburg Cumberland
  • Quality Inn & Suites Frostburg - Cumberland Hotel
  • Quality Inn & Suites Frostburg - Cumberland Frostburg
  • Quality Inn & Suites Frostburg - Cumberland Hotel Frostburg

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.