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"Wonderful surroundings, helpful & friendly staff, comfortable clean room. We’ll be returning in the future! " More

By a verified traveler on Thu 20 Oct 2022

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Hotel Description

4.5-star luxury hotel near Ameristar Casino St. Charles

City center retreat

At this St. Charles hotel, you'll be within half a mile (1 km) of Ameristar Casino St. Charles and 3 miles (5 km) of Lindenwood University. Family Arena and Katy Trail are also within 3 miles (5 km).

Luxury amenities

This luxury hotel features a casino, a full-service spa, and 5 restaurants. Enjoy the 2 spa tubs and 24-hour gym, and unwind with a drink at the poolside bar.

Deluxe 2 Queen Suite Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$178* Per night/room Apr 8 - Apr 9

Spa Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe 2 Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Suite Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ameristar Casino Resort and Spa ratings based on 28 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ameristar Casino Resort and Spa

Everyone (11) Couples (5) Family (6)
4 out of 5

Posted by on Aug 23, 2023

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Comment from Hotel Management

Sep 18, 2023 by Ameristar St. Charles

Thank you for visiting us! We’d love to have you visit again.

2 out of 5

Posted by on Apr 4, 2023

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Comment from Hotel Management

Apr 27, 2023 by Ameristar

We are disappointed to read what appears to be a response to a less than exceptional experience. We encourage you to contact us directly with details about your visit so that we can address the situation.

2 out of 5
Property is due for makeover a bit beat up. Smoke in casino awful

Posted by , from EUREKA on Mar 27, 2023

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Comment from Hotel Management

Mar 31, 2023 by Ameristar

Thank you for taking the time to leave us a review. We appreciate your feedback and will share your comments with our leadership team for review. We hope to have you visit us again soon.

2 out of 5
Convevent to casino

Posted by on Feb 11, 2023

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Comment from Hotel Management

Feb 16, 2023 by Ameristar St. Charles

Thank you for visiting us! We appreciate your comments and look forward to seeing you again soon.

5 out of 5

Posted by on Nov 26, 2022

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5 out of 5
Wonderful surroundings, helpful & friendly staff, comfortable clean room. We’ll be returning in the future!

Posted by on Oct 20, 2022

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Comment from Hotel Management

Oct 21, 2022 by David

Thank you! We're very glad to hear that you had a great time with us here at Ameristar!

4 out of 5
The deluxe room was really nice with a great view of the river but the bathroom TV didn’t work and neither did the overhead bathroom light. The refrigerator was missing and the rack on the door that holds the cans are in place.

Posted by on Sep 24, 2022

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Comment from Hotel Management

Sep 27, 2022 by Ameristar

Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon!

4 out of 5
Very nice pool and outdoor area.

Posted by on Aug 27, 2022

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Comment from Hotel Management

Aug 29, 2022 by Ameristar St. Charles

Thank you for your recent visit to Ameristar St. Charles, and for sharing your experience. Please come back to see us again soon!

4 out of 5

Posted by on Mar 12, 2022

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1 out of 5
To whom it may concern. My reservation did not go through. I had to make reservations at another hotel.

Posted by on Jul 29, 2021

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Comment from Hotel Management

Aug 1, 2021 by Ameristar

We are disappointed to read what appears to be a response to a less than exceptional experience. We encourage you to contact us directly with details about your visit so that we can address the situation.

About the Ameristar Casino Resort and Spa

Location 1 Ameristar Blvd, St. Charles, MO 63301

Renovations + Closures

The following facilities or services will be unavailable from July 17 2024 to July 18 2024 (dates subject to change):

  • Swimming pool

The following facilities will be closed during November, December, January, February, March, and April:

  • Swimming pool

Property Features

Ameristar Casino Resort and Spa offers its guests a full-service spa, 2 spa tubs, a 24-hour fitness center, and a seasonal outdoor pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A casino, spa services, and multilingual staff are also featured at the luxury Ameristar Casino Resort and Spa. Smoking is allowed in designated areas at this 4.5-star St. Charles hotel.

  • 400 guestrooms or units
  • 5 dining venues
  • 2 bars or lounges
  • Casino
  • Deli
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Ameristar Casino Resort and Spa offers 400 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers.

  • Sitting area
  • IPod dock
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Bugattis Steak and Pasta - This steakhouse serves dinner only.

Amerisports Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Copper Whisk - This coffee shop serves breakfast, lunch, and dinner. Open daily.

Fifth Street Deli - This delicatessen serves lunch, dinner, and light fare. Open daily.

Pearls Oyster Bar - This restaurant serves dinner only. Open select days.

Nearby Activities

2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness center.

Guests under 21 years old are not allowed in the swimming pool.

  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

Ara has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 21 years old are not allowed in the spa.

  • Spa tub in spa
  • Minimum age to access spa is 21
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are available for USD 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Credit card pre-authorization
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 10.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Self parking
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ameristar Casino
  • Ameristar Casino Resort
  • Ameristar Casino Resort St. Charles
  • Ameristar Casino St. Charles
  • Ameristar Resort
  • Casino Ameristar
  • Ameristar Casino St Charles
  • Ameristar Casino Resort and Spa Hotel St. Charles
  • Ameristar Casino Resort Spa
  • Ameristar Casino Resort and Spa St. Charles
  • Ameristar Casino Resort and Spa Hotel
  • Ameristar Casino St Charles
  • Ameristar Casino Resort Spa

You should know

  • The seasonal pool will open May 22 and close October 29.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.