87.0% Based on 810 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Hotel Description

Luxurious eco-friendly hotel with spa

In Franz Josef Glacier

Within a 5-minute walk of this Franz Josef Glacier hotel, you'll find Glacier Hot Pools and Westcoast Wildlife Centre. Our Lady of the Alps and St James Anglican Church are also within half a mile (1 km).

Luxury amenities

A full-service spa and a restaurant are featured at this luxury hotel. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and valet parking. A coffee shop, free WiFi in public areas, and a garden are also on offer.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 100 guestrooms also offer free WiFi and balconies or patios. LCD TVs come with satellite channels, and other amenities include MP3 docks and 24-hour room service.

Deluxe Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$539 per night

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

87.0% of guests recommend out of 810 reviews

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Property Features

Te Waonui Forest Retreat offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Te Waonui Forest Retreat. Valet parking is free. This 5-star Franz Josef Glacier hotel is smoke free.

  • 100 guestrooms or units
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (1,249.3 km / 776.3 mi)
  • Parking: Free valet parking

Room Amenities

Te Waonui Forest Retreat offers 100 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Franz Josef Glacier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • Deep soaking tub
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7:00 AM to 10:00 AM.

Canopy Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Amaia Luxury Spa. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

Group Booking Policy: For bookings of 5 rooms or more or 10 guests or more, a 100% nonrefundable deposit is required 30 days prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No elevators

Hotel Names

  • Te Waonui
  • Te Waonui Forest
  • Te Waonui Forest Retreat
  • Te Waonui Forest Retreat Franz Josef Glacier
  • Te Waonui Forest Retreat Fran
  • Te Waonui Forest Retreat Hotel Franz Josef Glacier
  • Te Waonui Retreat
  • Waonui Forest Retreat

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®