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Residence Inn by Marriott Franklin Cool Springs

3-star property
2009 Meridian Blvd, Franklin, TN 1-855-201-7819
4.9 out of 5
Exceptional!
See all 13 travelocity Reviews

"Room was as expected. Clean, plenty of room. Breakfast and staff tending to the breakfast we great. Big indoor pool separated by a glass wall to the f ... " More

By a verified traveler on Mon 31 Jul 2023

Points Of Interest

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Hotel Description

3-star hotel near CoolSprings Galleria

In shopping district

You'll find CoolSprings Galleria and Aspen Grove Park within 2 miles (3 km) of this hotel. Iasis Health Care and Saint Thomas Medical Partners are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Studio, Multiple Beds, Non Smoking

Bed Count 3 Full Beds Maximum Occupancy 4 Max
$144* Per night/room May 12 - May 13

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Residence Inn by Marriott Franklin Cool Springs ratings based on 13 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Residence Inn by Marriott Franklin Cool Springs

Everyone (2) Couples (2) Family (5)
5 out of 5
Room was as expected. Clean, plenty of room. Breakfast and staff tending to the breakfast we great. Big indoor pool separated by a glass wall to the fitness center (you could watch older kids while working out). Great location, quick to Nashville.

Posted by , from Fort Worth on Jul 31, 2023

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Comment from Hotel Management

Aug 15, 2023 by Dori

Thank you for taking the time to complete a survey about your stay. Glad to hear you had a great time. Hope to see you again soon.

5 out of 5
Very nice

Posted by on Apr 16, 2022

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Comment from Hotel Management

Apr 18, 2022 by SR

Thank you for your feedback. We hope to see you next time you are in Franklin. Have a great year ahead!

5 out of 5
I really enjoyed this stay and the welcoming staff.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 8, 2021 by John Bensing

Thank you! Come back and see us again.

5 out of 5

Posted by on Oct 8, 2020

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Comment from Hotel Management

Oct 14, 2020 by John

Thank you! Please come back and see us again.

4 out of 5
Staff was very helpful. At breakfast found gluten free bread and special diet food. Front desk went extra mile to help with directions.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Feb 4, 2020 by John Bensing

I would walk 500 miles and I would walk 500 more :) Thank you!

5 out of 5
Hotel was clean and inviting. Area was safe and clean. Room was clean and spacious. Breakfast was good.

Posted by on Oct 27, 2019

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5 out of 5
Nice area and good staff. Good room layout. Free food etc

Posted by on Aug 28, 2019

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Comment from Hotel Management

Mar 20, 2021 by John Bensing

Thank you!

5 out of 5
everything was great staff was very friendly and helpful

Posted by on May 2, 2019

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Comment from Hotel Management

Mar 20, 2021 by John Bensing

Thank you!

5 out of 5

Staff

Pros: Clean and comfortable, quiet, easy to get to
Cons: nothing
Location: Great resturant around the corner.
This is a great location. Staff was more than helpful, friendly, kind, and I will recommend this location, and I will return to it. 5 Stars. I would recommend a larger or another trash can in the room(s). But, this is a great, clean and comfortable location and the staff is friendly X 10 and helpful.

Posted by , from Ne on Dec 7, 2015

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5 out of 5

Highly Recommend

This place is so nice!! I would no doubt stay here again.The rooms are very large and a fully equiped kitchen. The living area is separated by a door to the vanity area and another door separates that to the bedroom. So lots of privacy if needed. The decor is very nice and so clean. The hotel staff was very nice. For those that recycle, there is a recycling area on the first floor by the ice machine.The pool are was large and clean and the gym was good. There is a complimentary breakfast area, however, I can not rate the food as I did not eat there but the area was clean. Free parking and very convenient to several restaurants. Nice walk on a warm day.

Posted by on Feb 11, 2013

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About the Residence Inn by Marriott Franklin Cool Springs

Location 2009 Meridian Blvd, Franklin, TN 37067

Property Features

Residence Inn by Marriott Franklin Cool Springs offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1443 square feet (134 square meters) and includes conference space. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Residence Inn by Marriott Franklin Cool Springs. Self parking is free. This 3-star Franklin hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1443 sq ft of conference space
  • 134 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Residence Inn by Marriott Franklin Cool Springs offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 43-inch Smart televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher and a security system

This property is professionally cleaned

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Cool Springs
  • Residence Inn Franklin Cool Springs
  • Residence Inn Marriott Cool Springs
  • Residence Inn Marriott Cool Springs Hotel
  • Residence Inn Marriott Cool Springs Hotel Franklin
  • Residence Inn Marriott Franklin Cool Springs
  • Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
  • Residence Inn Marriott Franklin Cool Springs Aparthotel
  • Residence Inn Marriott Cool Springs Aparthotel
  • Resince riott Franklin Cool S
  • Residence Inn by Marriott Franklin Cool Springs Hotel
  • Residence Inn by Marriott Franklin Cool Springs Franklin
  • Residence Inn by Marriott Franklin Cool Springs Hotel Franklin

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.