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"Front counter person very friendly. No remote to TV. Bathroom fan did not clear out steam at all. Comfortable bed. " More

By a verified traveler on Mon 14 Jun 2021

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Hotel Description

Enjoy the free WiFi at this Franklin hotel

In Franklin

At this Franklin hotel, you'll be within half a mile (1 km) of Solar Eclipse April 8th 2024 and 3 miles (5 km) of Johnson County Museum of History. Also, Historic Artcraft Theater is within 3 miles (5 km) and Johnson Memorial Health is within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Laundry facilities are provided for your convenience.

Relax Inn ratings based on 17 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Relax Inn

Everyone (11) Couples (2) Family (4)
1 out of 5
We checked in around 3:15-3:20, went to room and rested for about 30-45 min. left to go to our friends place, returned back around 11:30-11:45, neither key worked, went to the office barely caught the girl that checked us in... they had came into the room and got our stuff and checked us out....ALL we got was "Oh I'm sorry it's my fault I didn't put your paperwork where it was supposed to go so we thought you checked out....REALLY!!!! The same girl that checked us in sent someone else to our BOOKED ROOM to SUPPOSEDLY clean it knowing we just got there and was going to a friend's 50th birthday because she asked when we checked in why we were there, I'm glad I didn't leave anything valuable...needless to say we didn't rest very well and yes I am still pissed about it....but what should I expect with it only being a 60.00 room

Posted by on May 1, 2022

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1 out of 5

Posted by on Sep 5, 2021

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3 out of 5
Front counter person very friendly. No remote to TV. Bathroom fan did not clear out steam at all. Comfortable bed.

Posted by on Jun 14, 2021

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1 out of 5
I didn’t like the fact that I made my son and daughter-in-law a reservation with their children. Booked and confirmed a room with 3 queen beds. Was advertised as a $100 deposit. Would not allow me to pay for room over the phone so I drove 3 hours to meet the kids and pay for the room only to be told they don’t have those kind of rooms. He offered nothing but to give me two rooms at double the price and the &100 deposit was going to be $150 per room. We left and tried to find another room for them but everything was sold out leaving them with no place to stay. Horrible service on both ends, hotel and travelocity

Posted by on Jun 11, 2021

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1 out of 5
This property NEEDS help! Disgusting to say the least! Mold, FILTHY, un-swept floors, (asked to use a broom & dust pan to sweep the floor of our room, it WAS that bad) hallway to rooms looked like had not been cleaned in weeks. The rooms appear as though they have literally been striped of everything but the bed. Sink & counter top hade not been cleaned. Outside of the property was just as bad. Swimming Pool was shut down- no water even in the pool, pool area unorganized and dirty. Couldn't get a drink of water if you wanted to, no cups of any sort in the room or lobby. They offered know amenities of ANY kind; coffee, bottled water, shampoo, etc. There was not a from desk associate around after 11:00 pm and still not anyone around at 10:00 am the next morning!

Posted by on Jun 7, 2021

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3 out of 5

Posted by on Jun 2, 2020

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3 out of 5

Posted by on Dec 24, 2019

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1 out of 5

Posted by on Nov 7, 2019

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1 out of 5
The door to my room has food residue and grime on the handle. The room smelled like food grease as though they used dirty water to mop. The bed was neatly made but when I pulled down the covers there were body hairs all over them, so obviously they had not been washed. There was more food residue on the bathroom wall. The toilet seat was up and there was urine on the toilet rim. In short the room was filthy!!

Posted by on Oct 27, 2019

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Comment from Hotel Management

Jan 14, 2020 by Brand Experience Team

Hi Traveler, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.

1 out of 5
:( gave away our room we had to get another hotel.

Posted by on May 27, 2019

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Property Features

Relax Inn offers its guests a vending machine and laundry facilities. WiFi is free in public spaces. Self parking is free. This Franklin hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Relax Inn offers 50 air-conditioned accommodations with hair dryers and complimentary toiletries. LCD televisions come with cable channels. Bathrooms include bathtubs or showers. This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Microwave
  • Bathtub or shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 11:00 PM
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Cash deposit required
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relax Franklin
  • Relax Inn Franklin
  • Motel 6 Franklin Hotel
  • Motel 6 Franklin
  • Relax Inn Hotel
  • Relax Inn Franklin
  • Motel 6 Franklin IN
  • Relax Inn Hotel Franklin

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Relax Inn.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.