Skip to main content
Beginning of main content

"The only thing that really made our stay not great was the hotel clerk when we first arrived. She seemed bothered to get up and wait on us. When she w ... " More

By a verified traveler on Thu 10 May 2018

Enter dates to see availability

Hotel Description

Hotel near CoolSprings Galleria in Franklin

In Franklin

Within 3 miles (5 km) of this Franklin hotel, you'll find CoolSprings Galleria and Crockett Park. The Factory and Franklin Theatre are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Studio, 1 Queen Bed, Accessible, Non Smoking (Roll in shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$140* Per night/room Apr 28 - Apr 29

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Home2Suites by Hilton Nashville Franklin Cool Springs ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Home2Suites by Hilton Nashville Franklin Cool Springs

Everyone (3)
4 out of 5

Posted by on Aug 7, 2021

Was this review helpful to you?
2 out of 5
Location

Posted by on May 10, 2021

Was this review helpful to you?
4 out of 5

Posted by on Apr 6, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 8, 2019 by Melinda

Thank you for your business.

4 out of 5
The only thing that really made our stay not great was the hotel clerk when we first arrived. She seemed bothered to get up and wait on us. When she walked up I said hello and asked how she was. No response. It was awkward and I eventually said we need to check in. She only asked necessary questions. Was not pleasant. And not helpful. That set our mood toward the hotel. I must say the gentleman in the morning was very friendly, greeting everyone who came down for breakfast & was apologetic about the previous clerk. Overall the condition of the hotel was nice but staff could be a big reason I wouldn't return.

Posted by , from cleveland, ohio on May 10, 2018

Was this review helpful to you?
Comment from Hotel Management

May 31, 2018 by SAtkins

Dear Valued Guest Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback is shared with the entire staff. We look forward to servicing you with excellence on your next visit. With warmest hospitality, Stephanie Atkins

About the Home2Suites by Hilton Nashville Franklin Cool Springs

Location 107 International Drive, Franklin, TN 37067

Property Features

Home2Suites by Hilton Nashville Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Home2Suites by Hilton Nashville Franklin Cool Springs. Self parking is free. This Franklin hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 6 levels
  • Built in 2016
  • To-go breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Home2Suites by Hilton Nashville Franklin Cool Springs offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Flat-screen television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2Suites Hilton Nashville Franklin Cool Springs Hotel
  • Home2Suites Hilton Cool Springs Hotel
  • Home2Suites Hilton Nashville Franklin Cool Springs
  • Home2Suites Hilton Cool Springs
  • Home2Suites Hilton Nashville Franklin Cool Springs Hotel
  • Home2Suites Hilton Cool Springs Hotel
  • Home2Suites Hilton Nashville Franklin Cool Springs
  • Home2Suites Hilton Nashville Franklin Cool Springs Hotel
  • Home2Suites Hilton Cool Springs Hotel
  • Hotel Home2Suites by Hilton Nashville Franklin Cool Springs
  • Home2Suites by Hilton Nashville Franklin Cool Springs Franklin
  • Home2Suites Hilton Cool Springs
  • Hotel Home2Suites by Hilton Nashville Franklin Cool Springs
  • Home2Suites by Hilton Nashville Franklin Cool Springs Franklin
  • Home2Suites Hilton Nashville Franklin Cool Springs
  • Home2Suites by Hilton Nashville Franklin Cool Springs Hotel
  • Home2Suites by Hilton Nashville Franklin Cool Springs Franklin

You should know

  • Pool access available from 11:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/Nashville-Hotels-Home2Suites-by-Hilton-Nashville-Franklin-Cool-Springs.h15438767-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Nashville-Hotels-Home2Suites-by-Hilton-Nashville-Franklin-Cool-Springs.h15438767-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Nashville-Hotels-Home2Suites-by-Hilton-Nashville-Franklin-Cool-Springs.h15438767-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.