Heat was OUT!
Check in was fine- requested early time and received. As the afternoon/evening progressed the temperature in the room got a bit chilly. Despite turning up the thermostat, it got downright cold. Called the desk, and they said they would send someone up. A little later was told they couldn’t fix it at that time of day, but would send up a space heater. Space heater worked for about 10 minutes. Called the desk back, and was told sorry- will send up another. Now mind you, we had a suite so one heater could only heat one of the rooms- the bathroom was COLD! Should have moved us to another room or compensated us somehow!