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4.3 out of 5

"The first thing I requested a king room and they were sold out and gave me two queen room. Then that night at 3:30 am. In our hallway women started sc ... " More

By a verified traveler on Wed 19 Jul 2023

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Hotel Description

Family-friendly 3.5-star hotel near Magnolia Market at the Silos

Brazos stay

A stay at this Brazos hotel places you within half a mile (1 km) of Magnolia Market at the Silos and 2 miles (3 km) of Baylor University. Solar Eclipse April 8th 2024 and Fort House Museum are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$120* Per night/room Mar 31 - Apr 1

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Balcony (Jetted Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (with Living Area)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo WACO - BAYLOR, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo WACO - BAYLOR, an IHG Hotel

Everyone (8) Couples (5) Family (5)
3 out of 5
The first thing I requested a king room and they were sold out and gave me two queen room. Then that night at 3:30 am. In our hallway women started screaming and gunshots rang out. Ended it with a person dead. Other than that the drinks were good and the food was good but on the high side. Staff really couldn’t help with places to go eat at.

Posted by on Jul 19, 2023

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Comment from Hotel Management

Aug 6, 2023 by Robert S.

Thank you for taking the time to share your feedback with us. We apologize for not being able to fulfill your request for a king room due to availability. We're glad to hear that you enjoyed the drinks and food at our hotel. However, we understand your concerns and will work on improving our staff's knowledge of nearby dining options to enhance your overall experience in the future.We appreciate your understanding and hope to welcome you back for a more pleasant stay next time.

5 out of 5

Posted by on Jul 2, 2023

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Comment from Hotel Management

Aug 6, 2023 by Robert S.

Thanks, Come by again and see us.

5 out of 5

Posted by on Jul 1, 2023

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Comment from Hotel Management

Aug 6, 2023 by Robert S.

Thanks you for a great score.

5 out of 5
Clean comfy room! Aside from giggly girls who kept making eyes at each other at check in, very nice mature hotel.

Posted by on Jun 26, 2023

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Comment from Hotel Management

Jul 12, 2023 by Robert S.

Thank you for the great score Hope to see you again.

5 out of 5
Excellent

Posted by on Apr 1, 2023

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Comment from Hotel Management

Apr 6, 2023 by Robert S.

Thank you for the best scores.

5 out of 5
Great place

Posted by on Nov 12, 2022

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Comment from Hotel Management

Dec 10, 2022 by Robert

Thank you for the 10 out of 10

2 out of 5
The hotel was great but our rooms are not ready and had to wait in the lobby for more that 20 minutes.

Posted by on Apr 5, 2022

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Comment from Hotel Management

Apr 5, 2022 by DV

Hello Brenda, Thank you for taking a moment to let us know about your experience. I sincerely apologize about the delay in your rooms. Unfortunately we had issues in our housekeeping operations the day of your arrival, so I am glad to see that the wait was not as long as anticipated. I'm sorry this caused a damper on your visit, but hope the rest of the trip went well. We wish you the best on your future travels. Best regards, Diana Vallejo General Manager

5 out of 5
I have stayed here multiple times and everything is always top notch! Excellent! Staff is friendly and helpful in rooms are always very clean. Restaurant is also a good value for what you get and very good food.

Posted by , from HENDERSONVILLE on Oct 23, 2021

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5 out of 5

Posted by on Oct 19, 2021

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5 out of 5

Posted by on Jul 19, 2021

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About the Hotel Indigo WACO - BAYLOR, an IHG Hotel

Location 211 Clay Ave, Waco, TX 76706

Property Features

Hotel Indigo WACO - BAYLOR, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the family-friendly Hotel Indigo WACO - BAYLOR, an IHG Hotel. Free self parking is available.

  • 111 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Hotel Indigo WACO - BAYLOR, an IHG Hotel offers 111 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Waco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 10:30 AM.

Brazos Bar and Bistro - This bistro serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Management fee: USD 4.99 per accommodation, per night
  • Service fee: USD 9.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8–20 per person
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo BAYLOR
  • Hotel Indigo WACO
  • Hotel Indigo WACO BAYLOR
  • Indigo BAYLOR
  • Indigo WACO BAYLOR
  • WACO Hotel Indigo

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.