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Super 8 by Wyndham Mason

2-star property
5589 Kings Mills Rd, Mason, OH 1-855-201-7819
3.6 out of 5
Good!
See all 21 travelocity Reviews

"Nice size room and it was clean. " More

By a verified traveler on Sat 02 Sep 2023

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Hotel Description

Family-friendly stay near Kings Island

In Mason

You'll find Kings Island and Lindner Family Tennis Center within 2 miles (3 km) of this hotel. Great Wolf Lodge Cincinnati Mason and Kings Mill Trailhead are also within 3 miles (5 km).

Family-friendly fun

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free theme park shuttle. Families will appreciate the playground and onsite laundry facilities. Business travelers can take advantage of the free WiFi in public areas.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$59* Per night/room Apr 29 - Apr 30

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Inn ratings based on 21 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn

Everyone (11) Couples (3) Family (5)
3 out of 5
The deposit!

Posted by on Mar 21, 2024

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Comment from Hotel Management

Mar 27, 2024 by Hotel Manager

Dear Guest,We have noted your comments about the security deposit. We regret the inconvenience caused by howsoever. It is a normal practice to take a security deposit, we are sorry for the lapse on our part about not informing the guest prior to booking the room. We will take of this on your next visit. Sincerely,Hotel Manager

5 out of 5
Nice size room and it was clean.

Posted by on Sep 2, 2023

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Comment from Hotel Management

Sep 5, 2023 by Hotel Manager

Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found your room nice in size and clean during your stay. Providing a comfortable and clean environment is important to us, and we're pleased that you had a good experience.If there are any specific aspects you enjoyed about your stay or if you have any suggestions for making your future stays even better, please feel free to share. We look forward to welcoming you back.Warm regards,Hotel Manager

5 out of 5

Posted by on Aug 26, 2023

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Comment from Hotel Management

Nov 7, 2023 by Hotel Manager

Dear Guest,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you had such a positive experience during your stay with us. Your feedback means a lot, and we look forward to welcoming you back in the future for another exceptional stay.Sincerely,Hotel Manager

4 out of 5
The hotel is old and in need of updates

Posted by , from TILTON on Jul 29, 2023

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Comment from Hotel Management

Sep 5, 2023 by Hotel Manager

Dear Guest,Thank you for your feedback. We appreciate your comment about the need for updates, and we'll consider this as we plan for future improvements. We hope you still had a comfortable stay, and we look forward to serving you again in the future.Warm regards,Hotel Manager

5 out of 5

Posted by on Jul 23, 2023

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Comment from Hotel Management

Sep 5, 2023 by Hotel Manager

Dear Guest,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 ratings. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. You are welcome again.Sincerely,Hotel Manager

5 out of 5
its a room, it was clean. its kinda off away from everything which depending on what your looking for is a plus or negative.

Posted by on Jul 1, 2023

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Comment from Hotel Management

Jul 6, 2023 by Hotel Manager

Dear Guest,Thank you for your feedback. We're glad to hear that the room was clean during your stay. The location of the room being away from everything can indeed be seen as either a positive or negative aspect, depending on individual preferences and needs. We appreciate your input and understanding that different guests may have different preferences when it comes to the location of their accommodations. If you have any further questions or need assistance, please feel free to let us know.Sincerely,Hotel Manager

1 out of 5
Overall expierance was very discusting and disapointing! We reserved a king room with sleeper sofa......room smelled like pot, only had king bed, No sofa, No chair, No clock, No coffee table, No chair(except folding wood chair)....bathroom was worse, dead bugs in sink, hair all over tub, LED light in shower/toilet area was just hanging on the wall, shower head hanging loose and leaking down the wall, toilet paper holders were green and rusty. Room was reserved as non smoking, comforter had burn holes in it, stand that tv was on had burn marks.....Parking was super sketchy at night, people smoking pot in parking lot, drinking in beds of trucks, didnt feel very safe for women and children in our group....will never stay at ANY Super 8 again, the Wyndam name at the end gave me a false sence of security. Description on website wasWAY WRONG!!!!

Posted by , from Defiance on Jun 27, 2023

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Comment from Hotel Management

Jun 30, 2023 by Hotel Manager

Dear Guest,We apologize for your experience. It sounds like you encountered some serious issues and we would have offered to move you to a different room had we been aware of the issues you encountered. Our team is dedicated to providing a comfortable and safe stay for all of our guests and we regret that we were unable to meet your expectations. We appreciate you bringing your concerns to our attention and we are making strides to ensure that similar issues do not occur in the future. We truly hope that your experience does not reflect on the Super 8 by Wyndam brand. Thank you for your feedback.Sincerely,Hotel Manager

5 out of 5
The front desk staff is extremely friendly. The motel is extremely close to Kings Island, which is the purpose for my stay. It's also very close to gas stations and the highway. My room is very clean and very comfortable, with everything I need for a comfortable stay.

Posted by on Jun 22, 2023

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Comment from Hotel Management

Jun 23, 2023 by Hotel Manager

Dear Guest,Thank you for your feedback! We are delighted to hear that you had a great stay with us and that our front desk staff provided the friendly welcome you deserved. We are also pleased that our location made it convenient for you to get to Kings Island. We are also glad to hear that your room was comfortable and all your needs were met. Thank you for choosing our hotel!Sincerely,Hotel Manager

1 out of 5
Room was really must burn holes in top sheets door non broke AC was running full blast not cooling off the room!

Posted by on Jun 1, 2023

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Comment from Hotel Management

Jun 1, 2023 by Hotel Manager

Dear Guest,I apologize that your stay was not what you expected. We take pride in providing top-notch customer service and your experience does not reflect our standards. We will investigate why the AC was not cooling off the room and take steps to ensure that similar issues don't occur in the future. We hope you will consider staying with us again in the future.Sincerely,Hotel Manager

1 out of 5
Said full fridge. Had a mini. Said a pool. Wasn’t open. Thick black mold on bathroom walls. Bath tub wouldn’t plug so babies couldn’t have a bath. Floors were disgustingly sticky in the room. There was so much moisture when we walked in even the tv was dripping.

Posted by on May 14, 2023

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Comment from Hotel Management

May 16, 2023 by Hotel Manager

Dear Guest,We apologize that your stay did not meet your expectations. We take feedback from our guests seriously and are committed to providing a clean, comfortable, and enjoyable experience. We are sorry that the amenities provided to you did not meet your expectations, and we will take the necessary steps to address these issues. We apologize for the inconvenience this may have caused and thank you for bringing this to our attention.Sincerely,Hotel Manager

About the Super 8 by Wyndham Mason

Location 5589 Kings Mills Rd, Mason, OH 45040

Renovations + Closures

The following facilities or services will be unavailable from April 17 2024 to April 16 2026 (dates subject to change):

  • One of the bars/lounges

Property Features

Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Quality Inn. Self parking is free. This Mason hotel is smoke free.

  • 142 guestrooms or units
  • 2 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn offers 142 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 250 per pet, per day, plus a one-time cleaning fee of USD 250 and a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250 per pet, per day plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mason Super 8
  • Super 8 Hotel Mason
  • Super 8 Wyndham Mason Hotel
  • Mason Super Eight
  • Super 8 Mason Hotel Mason
  • Super 8 Mason Ohio
  • Super Eight Mason
  • Super 8 Mason Hotel
  • Super 8 Wyndham Mason
  • Quality Inn Hotel
  • Quality Inn Mason
  • Quality Inn Hotel Mason
  • Super 8 by Wyndham Mason

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to midnight.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.