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"Clean room Friendly helpful staff Very nice breakfast We had a room at the end of building on road so it was a bit noisy Easy drive to airport " More

By a verified traveler on Tue 12 Sep 2023

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Hotel Description

Hotel with free WiFi, connected to a shopping center in Rockville Centre

Close to airport

Stay at this Rockville Centre hotel and you'll be within half a mile (1 km) of St. Agnes Cathedral and 2 miles (3 km) of Hempstead Lake State Park. Mount Sinai South Nassau and South Nassau Communities Hospital are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center, conference center, and conference space. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$174* Per night/room Mar 31 - Apr 1

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Mill River Manor ratings based on 23 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Mill River Manor

Everyone (13) Couples (4) Family (4)
5 out of 5
Clean room Friendly helpful staff Very nice breakfast We had a room at the end of building on road so it was a bit noisy Easy drive to airport

Posted by on Sep 12, 2023

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Comment from Hotel Management

Sep 26, 2023 by Customer Service

Peggy, thank you for sharing your experience at Best Western Mill River Manor. It's wonderful to hear that you appreciated the cleanliness of your room. Our team always aims to provide an environment that is both comfortable and inviting.Your kind words about our team members are much appreciated. They strive to be both friendly and helpful to ensure our guests enjoy their stay with us. We're thrilled you found them to be just that.We take pride in the breakfast provided and are happy to hear you found it enjoyable. Our aim is to provide a variety of options that cater to all our guests' preferences.We acknowledge your comment regarding the noise you experienced due to the location of your room at the end of the building. Your comfort is our top priority, and we want to assure you that feedback like yours helps us better accommodate our guests in the future regarding room placements and noise control issues.We are glad to hear that the accessibility to the airport added to the convenience of your stay. Our location is indeed favored by many of our guests for its proximity to vital points of interest.Thank you once again for choosing our hotel. We're looking forward to welcoming you back whenever your travels bring you to our area.

3 out of 5
Lots of road noise

Posted by on Aug 13, 2023

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Comment from Hotel Management

Aug 15, 2023 by CS

Hello Charles,Thank you for completing the survey regarding your recent stay at our property. If I can provide any assistance, please don't hesitate to contact me directly at 516-678-1300.Sincerely,

4 out of 5

Posted by on Jul 10, 2023

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Comment from Hotel Management

Jul 31, 2023 by Sunnie

Thank you again for choosing us for your lodging needs, Heriberto.

5 out of 5
We missed our connection and looked for a reasonably priced hotel near JFK. It was about 20 minutes away and was perfect. The staff was friendly, the property was clean and a decent breakfast.

Posted by , from Denver on Apr 8, 2023

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Comment from Hotel Management

Apr 8, 2023 by CS

Thank you again for this wonderful review, Deanne.

2 out of 5
The insulation is no good , cool air from under the door , terrible , very cold in the room

Posted by , from BROKLYN on Dec 25, 2022

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Comment from Hotel Management

Dec 27, 2022 by Terrill

Hello, Thank you so much for providing such useful feedback. I deeply apologize for the conditions you endured during your stay. I can assure you that we will be implementing major changes and we hope you could stay with us again.

3 out of 5
Clean and quiet

Posted by on Aug 4, 2022

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4 out of 5

Posted by on Apr 1, 2022

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3 out of 5
This experience was poor, we should have done more research on the area. A few neigboring towns were far nicer. This hotel is atually a "motel", all rooms are outdoor facing. Throughout the night you could hear drag racing and folks yelling (it was a weekend) as well as many neighbors smoking through the walls. I would not suggest bringing a family here. We checked out a day early due to conditions, hard mattresses, the smell of cigarattes/drugs, a conjoining door to another room and feeling unsafe/unclean ( we live in philadelphia, our judgment is fairly liberal for using the word "unsafe").

Posted by on Mar 7, 2022

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Comment from Hotel Management

Mar 8, 2022 by Terrill

Hello, Thank you so much for providing such useful feedback. I deeply apologize for the conditions you endured during your stay. I can assure you that we will be implementing major changes and we hope you could stay with us again. Should you need assistance with any future accommodations, please feel free to reach out. Warm regards,

4 out of 5
Clean.

Posted by on Sep 17, 2021

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Comment from Hotel Management

Oct 14, 2021 by Terrill

Hello, Thank you for taking the time out to provide such an amazing review. I am extremely pleased to learn how much you enjoyed your visit. We hope to see you again for another great stay. Warm regards, Terrill Cuddon | General Manager | Best Western Mill River Manor 173 Sunrise Highway | Rockville Centre, NY | 11570

3 out of 5
Not much, it was ok. I was there for a funeral so it didn’t mattered just needed a place to sleep

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 14, 2021 by Andrew

I am sorry to see that you did not enjoy your stay with us. My condolences as well to you and your family for your loss. Hopefully you stay here in the future under better circumstance and we do our best to improve your stay.

About the Best Western Mill River Manor

Location 173 Sunrise Hwy, Rockville Centre, NY 11570

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 6297 square feet (585 square meters) and includes a conference center. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Mill River Manor. The hotel can provide concierge services and wedding services. Self parking is free. This Rockville Centre hotel is smoke free.

  • 100 guestrooms or units
  • 5 levels
  • 2 buildings
  • 6297 sq ft of conference space
  • 585 sq m of conference space
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Rockville Centre Station (0.5 km / 0.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Mill River Manor offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This Rockville Centre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses a grey water recycling system.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Grey water recycling system
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Mill
  • Best Western Mill River
  • Best Western Mill River Manor
  • Best Western Mill River Manor Hotel
  • Best Western Mill River Manor Hotel Rockville Centre
  • Best Western Mill River Manor Rockville Centre
  • Best Western River Manor
  • Mill River Manor
  • Best Western Rockville Centre
  • Rockville Centre Best Western
  • Mill River Manor Rockville
  • Best Western Mill River Manor Hotel
  • Best Western Mill River Manor Rockville Centre
  • Best Western Mill River Manor Hotel Rockville Centre

You should know

  • The seasonal pool will open in March and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.