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"This was a great find! Very inexpensive, close to airport, and clean. " More

By a verified traveler on Wed 10 Apr 2024

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Hotel Description

Hotel near Florida Mall in Orlando

City center stay

You'll be within half a mile (1 km) of Florida Mall and 2 miles (3 km) of Crayola Experience with a stay here. Orlando International Premium Outlets and Universal Orlando Resort are also within 6 miles (10 km).

Outdoor pool

An outdoor pool is featured at this hotel, along with free self parking. WiFi in public areas is free. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Standard Single Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$40* Per night/room May 21 - May 22

Standard Double Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Single Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Orlando Palms Hotel ratings based on 13 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Orlando Palms Hotel

Everyone (11) Couples (2)
5 out of 5
This was a great find! Very inexpensive, close to airport, and clean.

Posted by on Apr 10, 2024

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Comment from Hotel Management

Apr 14, 2024 by Orlando Palms Hotel

Hello, Frank. Thank you for taking the time to review our hotel. your feedback is important to us as we continue to improve our services for our guest. We are happy to see you enjoyed your stay and we look forward to any future stays you may have with us. Thank you for choosing Orlando Palms Hotel.

5 out of 5

Posted by on Mar 21, 2024

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Comment from Hotel Management

Apr 14, 2024 by Orlando Palms Hotel

Hello, Juan! Thank you for taking the time to review our hotel. your feedback is important to us as we continue to improve our services for our guest. We are happy to see you enjoyed your stay and we look forward to any future stays you may have with us. Thank you for choosing Orlando Palms Hotel.

5 out of 5
Found the hotel to be very clean and comfortable.

Posted by on Oct 18, 2023

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Comment from Hotel Management

Apr 16, 2024 by Orlando Palms Hotel

Dear SolveigThank you for your positive feedback! We're delighted to hear that you found our hotel to be clean and comfortable during your stay. Providing a pleasant and welcoming environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. If you have any other comments or suggestions for how we can further enhance your experience in the future, please feel free to let us know. We hope to have the opportunity to welcome you back again soon!

5 out of 5

Posted by on Feb 25, 2023

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Comment from Hotel Management

Apr 17, 2023 by Danielle

Thank you so much for this review! We hope to see you again in the future and we are so happy you enjoyed your stay with us!

4 out of 5

Posted by on Feb 17, 2023

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Comment from Hotel Management

Mar 18, 2023 by Danielle

Thank you so much for your review! We are so happy you enjoyed your stay with us. We hope to see you again in the future!

3 out of 5
I asked for room in lower level near the looby Handicap easy access, I got a room in 2nd floor far from been easy. There is no Business Center computer or printer, it is only an empty room. The TV did not work and the ice machine was too far for me to walk. Beside that, the hotel is not bad for the price.

Posted by on Jan 25, 2023

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Comment from Hotel Management

Jan 25, 2023 by Danielle

Thank you much for your review! We are sorry to hear your room placement wasn't satisfactory. All requests like this are upon availability at check-in. We are happy to provide any special requests if we have the ability to do so!

5 out of 5

Posted by on Jan 24, 2023

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Comment from Hotel Management

Mar 18, 2023 by Danielle

Thank you so much for your review! We are so happy you enjoyed your stay with us. We hope to see you again in the future!

1 out of 5
Worst place I have ever stayed in years. First off, they had no sign on the hotel and it’s in a bad area. Lots of people roaming the streets at one am when we arrived. Not in the city. I called in the morning to let them know we had a late flight and would be arriving after midnight. He confirmed with me that’s ok as long as there by 2 am. I said that would be good. In line at the rental counter in Orlando Airport, a man from Hotel called me and asked if I was coming. I said the rental was taking awhile and hopefully would be there in an hour. That was about 12:15 am. Arrive at hotel, security guard at door. Informed me they were booked, and if didn’t have room key couldn’t get in. I asked to talk to mgmt and he said desk clerk had quit and no one else there. Believe me I was quite upset. We checked other hotels and none around, most sold out and one was 400. I went back to guard and by then the desk clerk was back but ready to leave (and quit). I asked if they had at least one room. My partner had been up for since 3 am that day. She said she did and it was between me and another lady. I said well I’m here now. She gave us the room and said If it needed towels or anything she couldn’t help me cause she was leaving, but the room was ok. This was a terrible experience. In the morning, there was a lot of drunks wandering around. The hotel looked like there were windows boarded up. Not a nice place to stay. DO NOT BOOK.

Posted by , from Enola on Oct 31, 2022

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Comment from Hotel Management

Nov 27, 2022 by Lupe

Thank you for the feedback! We are under new management and going through renovation process. We apologize for the experience you encountered. This is not a normal for our property! We hope that in the future you would give us the opportunity to make it a better check in

2 out of 5
They need to training of staff on how to do their job

Posted by on Oct 9, 2022

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Comment from Hotel Management

Oct 12, 2022 by Patrick

Thank you for taking the time to leave a review. I apologize you did not enjoy your recent stay with us. The hotel is currently undergoing renovations and hope you come back to see the amazing changes soon to come.

1 out of 5

Posted by on Aug 31, 2022

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Comment from Hotel Management

Apr 17, 2024 by Orlando Palms Hotel

Hello, Anastasiia. We're sorry to hear that your experience fell short of your expectations. If there's anything specific you'd like to address or discuss further, please don't hesitate to reach out to us. Your feedback is valuable and helps us improve. Orlando Palms Hotel

Property Features

Orlando Palms Hotel offers its guests an outdoor pool, multilingual staff, and a television in a common area. Public spaces have free WiFi. Free self parking is available. This Orlando hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Orlando Palms Hotel offers 128 air-conditioned accommodations with hair dryers and complimentary toiletries. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 100 mi (161 km) of the property will not be allowed to check in

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 100 mi (161 km) of the property will not be allowed to check in. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Florida Mall Hampton Inn
  • Ramada Orlando Florida Mall Hotel
  • Hampton Inn Hotel Florida Mall
  • Hampton Inn Florida Mall Hotel
  • Hampton Florida Mall
  • Ramada Wyndham Orlando Florida Mall Hotel
  • Ramada Wyndham Florida Mall Hotel
  • Ramada Wyndham Orlando Florida Mall
  • Ramada Wyndham Florida Mall
  • Ramada Orlando Florida Mall
  • ORLANDO PALMS HOTEL Hotel
  • ORLANDO PALMS HOTEL Orlando
  • ORLANDO PALMS HOTEL Hotel Orlando
  • The London Orlando at the Florida Mall
  • Ramada by Wyndham Orlando Florida Mall

You should know

  • Pool access available from 9 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.