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The Florence Inn

0-star property
8049 Dream St, Florence, KY 1-855-201-7819
1.7 out of 5
See all 3 travelocity Reviews

"Would not stay again. Staff didnt know we were staying two nights tried to make us leave on Saturday when our check out time was sunday. Staff tried t ... " More

By a verified traveler on Sat 15 Jan 2011

Points Of Interest

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Hotel Description

Family-friendly stay near Big Banana Fun Park

In Coffs Harbour

With a stay at this Coffs Harbour hotel, you'll be steps from Solitary Island Aquarium and within a 10-minute walk of Solitary Islands Marine Park. Also, Big Banana Fun Park is within half a mile (1 km) and Little Diggers Beach is within 2 miles (3 km).

Full-service spa, health club

A full-service spa and a gym are featured at this hotel. There's fun for all ages with a children's club and a playground, and families will appreciate the onsite laundry facilities. Enjoy the seasonal outdoor pool and perks like free self parking.

Pacific Bay Resort ratings based on 3 Verified Reviews

Review Summary
1.7 out of 5 1.5 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Pacific Bay Resort

1 out of 5

I wouldn't stay there again if I were dead.

Cons: No free Internet, disgusting, dirty, everything broken
This was the most horrible motel experience of my life. (As another reviewer said, the girl at the front desk was sweet, but that is the ONLY positive thing about this place.) The lock on the door was broken, there was a dirty wadded up towel next to the bed (I don't EVEN want to know), nail polish all over the counter, someone elses LINGERIE in the freaking dresser drawer, the trash cans out front had the full bags removed but left next to the trash can so trash was everywhere, and there were PILES of dirty linens heaped on the sidewalks outside the doors. They were all there around 9 pm when we checked in, and still there the next morning when we left. I won't even get in to the crooked shelves and broken towel rack and empty tissue box. Believe me, I took pictures. Worst. Experience. EVER.

Posted by , from florissant, MO on Apr 5, 2011

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3 out of 5

Two night stay

Would not stay again. Staff didnt know we were staying two nights tried to make us leave on Saturday when our check out time was sunday. Staff tried to double charge when I prepaid. Shower curtian moldie and cigarette burns in bed sheets.

Posted by on Jan 15, 2011

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1 out of 5

Mini-projects that meet the clinical definition of the word 'squalid'

This is one of the scariest, most run-down motels I have ever been to in my life. On the plus side, the front desk staff was very courteous and helpful! However, that's where the positive aspects end. As I was checking in, two fun occurrences (just in the 5 min I was checking in!) A man called the front desk on the phone asking the manager to force a woman to return his belongings. She brusquely informed him to call the police and that she could not help him. A group of hoodlums was outside one of the units making a racket which other guests were complaining about, and the manager sent her old lady helper to put a stop to it Perhaps 25% of the rooms were being rented to low-income, apparently jobless people whose broken-down cars littered the parking lot, greatly detracting from any chance this place had of appearing normal. The room itself - stank terribly, no shampoo, no alarm clock, broken TV remote, tiny TV. I would not recommend staying here unless you can deal with this type of thing, and are more concerned with a cheap room than any amenities. I would also recommend bringing your CCW, as Kentucky honors permits from all other states!

Posted by on Apr 21, 2009

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About the The Florence Inn

Location 8049 Dream St, Florence, KY 41042

Property Features

Pacific Bay Resort offers its guests a full-service spa, a health club, and a sauna. There's an onsite business center. A seasonal outdoor pool, spa services, and a terrace are also featured at the family-friendly Pacific Bay Resort. Self parking is free. Smoking is allowed in designated areas at this Coffs Harbour hotel.

  • 115 guestrooms or units
  • Kid's club
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Coffs Harbour Station (5.7 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Pacific Bay Resort offers 115 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

  • Minibar
  • In-room dining
  • Television
  • Cable channels
  • Hair dryer
  • Safe
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golf driving range on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions

Hotel Names

  • Florence/Cincinnati South Knights Inn
  • Florence/Cincinnati South Knights Inn Florence
  • Florence Inn
  • The Florence Inn
  • Pacific Bay Resort Motel
  • Pacific Bay Resort Coffs Harbour
  • Pacific Bay Resort Motel Coffs Harbour
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.