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4.1 out of 5

"I love the beautiful art in this hotel. " More

By a verified traveler on Sun 31 Mar 2024

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Hotel Description

5-star luxury hotel near Kay Bailey Hutchison Convention Center

Downtown Dallas stay

Within a 15-minute walk of this Downtown Dallas hotel, you'll find Kay Bailey Hutchison Convention Center and John F. Kennedy Memorial. Also, Dallas World Aquarium is within half a mile (1 km) and American Airlines Center is within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. Unwind with a drink at one of the 4 bars/lounges and enjoy perks like a free area shuttle.

Room (Demi Joule)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$329* Per night/room Apr 28 - Apr 29

Penthouse (The Lumen Penthouse or Penthouse Loft)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Penthouse (Joule)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Penthouse (Rooftop)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Joule ratings based on 9 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Joule

Everyone (6) Couples (3)
5 out of 5
I love the beautiful art in this hotel.

Posted by on Mar 31, 2024

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Comment from Hotel Management

Apr 1, 2024 by Amal Abukar, Guest Services Manager.

Arie, thank you for your kind words. The artwork in our lobby is handpicked by the owner of the Joule. I am delighted you appreciated it!

5 out of 5
Staff is very friendly and helpful Neighborhood is great for shopping

Posted by on Mar 24, 2024

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Comment from Hotel Management

Mar 29, 2024 by Amal Abukar, Guest Services Manager

Hello Lorri, Thank you for your glowing review! I am delighted to hear that you had a fantastic experience with us. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back soon!

5 out of 5
The property is nice. wish there were a few more options for dining in the sandwich domain or soup for lighter traveler options. Gift shop had no toiletries, a small assortment would have been nice (aspirin, toothpaste necessities area), homeless individual in lobby sitting. Saddened to see so much drug use in this neighborhood after not having been to Dallas in a while. Very sad like so many US cities I see lately but counted at least 20 homeless and drug related people within close proximity to hotel. It is a problem. I would not stay here again for this reason, Did not feel safe. Additionally, some of the furniture in my room felt dates which feb inconsistent with the images online. It was not bad but I was not overly impressed. Would not return.

Posted by on Apr 12, 2023

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5 out of 5
Very nice hotel. Friendly staff. Nice meal at the hotel for New Year's Eve.

Posted by , from Phoenix on Jan 4, 2023

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1 out of 5

Posted by , from BLANCHARD on Sep 5, 2022

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4 out of 5

Posted by on Jul 5, 2021

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5 out of 5

Posted by on Mar 6, 2021

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Comment from Hotel Management

Mar 17, 2021 by The Joule

Thank you for your feedback! It was a pleasure to have you as our guest.

5 out of 5
Beautifully kept property. The hot water for the showers took longer than normal to heat up. This is most likely due to the fact that it's an older building.

Posted by on Jun 3, 2019

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2 out of 5
Had to wait to check in as room was not ready even after designated check in time. Key cards were defective and had to have mine fixed 3 different times. Room tv did not work, only showed hotel info and would not load channels or other features.

Posted by on Feb 4, 2019

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Property Features

The Joule offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 13999 square feet (1301 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury The Joule. A free area shuttle within 3 miles is available. For a fee, parking is available. This 5-star Dallas hotel is smoke free.

  • 160 guestrooms or units
  • 20 levels
  • 3 buildings
  • 2 dining venues
  • 4 bars or lounges
  • 13999 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 2005
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Valet parking (surcharge)

Transport

  • Train station: Dallas Union Station (1.2 km / 0.8 mi)
  • Metro station: Akard Station (0.4 km / 0.2 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Valet parking available for a surcharge

Room Amenities

The Joule offers 160 air-conditioned accommodations with iPads and iPod docking stations. Pillowtop beds feature down comforters and premium bedding. 47-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • iPad
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

CBD Provisions - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Weekend Coffee - This coffee shop serves light fare only. Open daily.

Sassetta - Onsite fine-dining restaurant. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Spa Services

The Spa at The Joule has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12–60 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Joule Hotel Dallas
  • Joule Dallas
  • Joule Hotel
  • Joule Hotel Dallas
  • The Joule Hotel Dallas
  • The Joule, Dallas Hotel Dallas

You should know

  • The seasonal pool will open in March and close in October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.