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DoubleTree by Hilton Ontario Airport

4-star property
222 N Vineyard Ave, Ontario, CA 1-855-201-7819
3.8 out of 5
Good!
See all 20 travelocity Reviews

"The service and the atmosphere was great!!! " More

By a verified traveler on Tue 12 Dec 2023

Points Of Interest

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Hotel Description

Hotel near Ontario Convention Center, connected to the convention center in Ontario

City center stay

Stay at this Ontario hotel and you'll be within half a mile (1 km) of Ontario Convention Center and 2 miles (3 km) of Cucamonga-Guasti Regional Park. Kindred Hospital Ontario and Museum of History and Art are also within 3 miles (5 km).

Nightclub, bar/lounge

This smoke-free hotel features a nightclub and 2 restaurants. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$140* Per night/room May 5 - May 6

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premium Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

DoubleTree by Hilton Ontario Airport ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Ontario Airport

Everyone (14) Couples (1) Family (2)
5 out of 5
The service and the atmosphere was great!!!

Posted by on Dec 12, 2023

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Comment from Hotel Management

Jan 4, 2024 by I-Morgan

Thank you for taking your valuable time to rate us highly. Your great ratings motivate us to continue to strive for excellence consistently.

1 out of 5
Rude check in staff

Posted by on Jun 26, 2022

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Comment from Hotel Management

Jun 26, 2022 by DoubleTree by Hilton Ontario

Hello Jason, Thank you for taking the time to give us a review. I apologize for the for the situation you have encountered for us to have perceived us to be rude staff at check in. This is something we are sure we do not want to be known for. If you would like to share more, please contact the property directly. I hope that you consider this the exception and not the rule and give us another opportunity.

5 out of 5

Posted by , from SUNNYVALE on Apr 11, 2022

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1 out of 5

Posted by , from ARCATA on Feb 12, 2022

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4 out of 5
Everything

Posted by on Nov 20, 2021

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Comment from Hotel Management

Dec 3, 2021 by I-Morgan

Thank you for your positive feedback and taking your valuable time to rate us.

4 out of 5
The stleaff is unbealvb

Posted by on Oct 12, 2021

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5 out of 5
Everything

Posted by on Oct 3, 2021

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5 out of 5
Good service. Reataurant was excellent. Lounge was lots of fun, good drinks. Having a Starbucks in the lobby was very convenient. The balcony view was lousy can we were in theast building, they really should not charge extra for that.

Posted by on Aug 23, 2021

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5 out of 5

Posted by on Aug 15, 2021

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5 out of 5
Every thing plus the lounge

Posted by on Aug 14, 2021

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About the DoubleTree by Hilton Ontario Airport

Location 222 N Vineyard Ave, Ontario, CA 91764

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 13 meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 12800 square feet (1189 square meters) and includes conference space. A nightclub, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Ontario Airport. A roundtrip airport shuttle at scheduled times and an area shuttle are free. Parking is available for a fee. This Ontario hotel is smoke free.

  • 482 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 dining venues
  • 12800 sq ft of conference space
  • 1189 sq m of conference space
  • Built in 1980
  • Nightclub
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Ontario Station (3.9 km / 2.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Ontario Airport offers 482 accommodations with MP3 docking stations and safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Citrus West - This café serves breakfast and lunch. A children's menu is available.

Porter's Prime - This steakhouse specializes in American cuisine and serves dinner only. Open select days.

Vineyards Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

DoubleTree by Hilton Ontario Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17.95–21.95 per person
  • Self parking fee: USD 18.75 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Ontario Airport
  • DoubleTree Hilton Ontario Airport
  • DoubleTree Ontario Airport
  • Hilton DoubleTree Ontario Airport
  • Hilton Ontario Airport
  • Ontario Airport DoubleTree
  • Doubletree Ontario
  • DoubleTree Hilton Ontario Airport Hotel
  • Ontario Doubletree
  • Doubletree By Hilton Ontario
  • DoubleTree by Hilton Ontario Airport Hotel
  • DoubleTree by Hilton Ontario Airport Ontario
  • DoubleTree by Hilton Ontario Airport Hotel Ontario

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.