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The Westin Zagreb

5.0 star property
5-star luxury hotel near Arena Zagreb

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The Westin Zagreb

Photo gallery for The Westin Zagreb

Meeting facility
Restaurant
Exterior
Presidential Suite, 2 Bedrooms, City View | View from room
Restaurant

Overview of The Westin Zagreb

Reviews
8.6

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Krsnjavoga 1, Zagreb, 10000
  • Popular LocationTeam Club1 min walk
  • Popular LocationMimara Museum4 min walk
  • Popular LocationZagreb West Station10 min walk
  • AirportZagreb (ZAG)26 min drive

Room options

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westin, Junior Suite, 1 Bedroom

Westin, Junior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Westin, Junior Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Presidential Suite, 2 Bedrooms, City View | Living room | 102-cm LCD TV with satellite channels, TV, pay movies

Presidential Suite, 2 Bedrooms, City View

  • 2045 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 Double Bed

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Exterior
Sheraton Zagreb Hotel
Pool
Spa
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Free WiFi
4.3 out of 5, Excellent, (1001)
The price is $142
per night
$160 total
includes taxes & fees
May 2 - May 3
Sheraton Zagreb Hotel

About the neighborhood

Zagreb

Central Zagreb getaway .Within a 10-minute walk of this Donji Grad hotel, you'll find Mimara Museum and Marulic Square. Museum of Arts and Crafts and Gallery SC are also within half a mile (1 km).

What's nearby

  • Croatian National Theatre - 8 min walk
  • Ban Jelacic Square - 17 min walk
  • Museum of Broken Relationships - 18 min walk
  • St. Mark's Church - 19 min walk
  • Zagreb Cathedral - 4 min drive

Getting around

  • Zagreb West Station - 10 min walk
  • Zagreb Airport (ZAG) - 26 min drive

Restaurants

  • Cogito 2 - 5 min walk
  • Krivi Put - 6 min walk
  • Pivnica Budweiser - 6 min walk
  • Fast Food Adria - 5 min walk
  • Mixx Bar - 7 min walk

About this property

The Westin Zagreb

5-star luxury hotel near Arena Zagreb
The Westin Zagreb offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 17222 square feet (1600 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury The Westin Zagreb. For a fee, parking is available.

This 5-star Zagreb hotel is smoke free.

  • 349 guestrooms or units
  • Meeting rooms
  • 17222 sq ft of conference space
  • 1600 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Zagreb offers 349 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 102-cm LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Languages

Croatian, English, Italian

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 102-cm LCD TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.59 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

Frequently asked questions

How close is The Westin Zagreb to the airport?

The Westin Zagreb is 10.3 mi (26-min drive) away from the Zagreb Airport (ZAG) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Zagreb?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at The Westin Zagreb on Apr 29, 2024 start from $150.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Zagreb have an airport shuttle?

Airport shuttle services are not available at The Westin Zagreb.

How close is The Westin Zagreb to the beach?

This hotel is 6.5 mi (38-min drive) from Recreational Sports Center Jarun.

Does The Westin Zagreb offer free breakfast?

Free breakfast isn’t provided at The Westin Zagreb, but buffet breakfast is offered for a fee of EUR 22 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at The Westin Zagreb?

No, there is no casino at this hotel.

What time is check-in at The Westin Zagreb?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs EUR 10 (subject to availability).

Is there free parking at The Westin Zagreb?

Free parking is not available at this hotel. Self parking is available for EUR 20 per day.

Does The Westin Zagreb have a pool?

The Westin Zagreb features an indoor pool.

Does The Westin Zagreb have a restaurant?

Yes, there is a restaurant on site.

Does The Westin Zagreb have a spa?

This hotel has a spa, which features mani/pedis, massages, and body treatments.

How close is The Westin Zagreb to downtown Zagreb?

The Westin Zagreb is 0.7 mi away from Zagreb.

The Westin Zagreb Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 810 reviews" "
Rating 8 - Good. 265 out of 810 reviews" "
Rating 6 - Okay. 91 out of 810 reviews" "
Rating 4 - Poor. 25 out of 810 reviews" "
Rating 2 - Terrible. 28 out of 810 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

nedzad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ivan

Stayed 1 night in Nov 2023

10/10 Excellent

morris

Stayed 1 night in Oct 2023

10/10 Excellent

CAROL

Stayed 4 nights in Sep 2023

10/10 Excellent

William

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The outside of the hotel does not match how nice the hotel is on the inside. It is a lovely place in a great location.
Stayed 3 nights in Sep 2023

2/10 Terrible

Siavash

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a suite. We arrived a bit early, around 1 and told that room wasn’t ready. No problem as check in is at 3 and should come back then… we walked around with our one year old and planned on having her take her nap shortly after 3.. we arrived at 3 and room wasn’t ready, they gave us a voucher for cognac or moscato which no one really drinks… wasn’t exactly in the mood for a drink, exhausted from driving and having a tired child. 330 rolled around and no room. Tried to ask if room was ready but the staff said I had to line up in 10-15 person long check in line… by the way everyone was agitated… as many people’s rooms weren't ready. Got the room, and let’s just say needing a refresh is an understatement. Many stains on carpets the sinks and tiles are all faded from foot traffic. Only reason why I booked this hotel was for the indoor pool. Which we came to learn has been leased to a regular gym and guests have to walk through the gym and swim with gym members who are doing laps… looking out in full blown graffiti. After your swim, you can use one of the towels from the gym that have rips in them. And the kicker is they try and nickel and dime you every step of the way. I know how difficult it must’ve been for housekeeping and I have to say despite all the negativity they were so pleasant… My wife and I have stayed at dozens of Westins and I can’t believe they put their brand on this… being so brand driven. Horrible hotel and would never stay here again.
Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Business traveler
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Better option hotels
The check-in process was the slowest I have ever had anywhere, and no apology or acknowledgment from the reception staff ‘Maja’ , the hotel is incredibly dated and the swimming pool is heaving/ tired. Parking is €20 a day- when right next to the hotel it’s €13.30 a day on zona 1. So overall not a good hotel.
Stayed 2 nights in Sep 2023

6/10 Okay

Kenneth

Liked: Staff & service
Disliked: Property conditions & facilities
Good enough for one night.
Disappointed in the room’s condition. Also, the AC appeared to be laboring to keep the temperature cool. Rippled carpet, peeling wallpaper, super slow USB port. Bathroom was clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Marilyn

Traveled with family
Liked: Amenities
Staff is all excellent! Property is starting to show its age but still a very pleasant stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Marko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Sep 2023