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5.0 out of 5

"To the west of this architecturally distinctive 1960's hotel with an expansive property overlooking the ocean, high rise hotels on small footprints a ... " More

By a verified traveler on Sat 21 Jan 2023

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Hotel Description

5-star luxury hotel near CR7 Museum, connected to the convention center

Central Funchal getaway

With a stay at this Funchal hotel, you'll be steps from Madeira Casino and within a 10-minute walk of CR7 Museum. Santa Catarina Park and Avenida do Mar are also within half a mile (1 km).

Luxury amenities

This smoke-free hotel features a casino, a full-service spa, and a nightclub. Bring the family and enjoy the children's pool, playground, and arcade/game room. Enjoy a meal in one of the 3 restaurants and perks like free WiFi.

Classic Double Room, Mountain View (Land View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$155* Per night/room Mar 31 - Apr 1

Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double or Twin Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Double or Twin Room, Partial Sea View (Side Sea View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Pestana Casino Park Ocean and SPA Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pestana Casino Park Ocean and SPA Hotel

Everyone (1)
5 out of 5
To the west of this architecturally distinctive 1960's hotel with an expansive property overlooking the ocean, high rise hotels on small footprints are crowding each other, competing for the view. There has been a lot of staff turnover since my previous visit less than a year ago (which I suspect is true everywhere), but they are friendly and helpful. The buffet restaurant is a convenient choice for dinner, and the dining room a spacious, glass-enclosed space with 25 foot ceilings. There are signs of new investment in the property, which is generally well-maintained. I would happily visit again despite other options.

Posted by , from New Hyde Park on Jan 21, 2023

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Comment from Hotel Management

Feb 28, 2023 by Orlando Araujo

Dear Mr. George,Thank you for visiting the Pestana Casino Park, and for taking the time to share your opinions and views about the hotel. We were all very happy to learn that the hotels services and facilities met your expectations once again, and that you enjoyed the hotel’s atmosphere and staff courtesy the most. Your kind comments were shared with all the staff members, who were extremely happy to know of your satisfaction. Its through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely important and gratifying to us. We sincerely hope to welcome you “home” again, in a near future. Kindest Regards, Orlando AraujoUnit's Manager

About the Pestana Casino Park Ocean and SPA Hotel

Location Rua Imperatriz D. Amélia, Funchal, 9004-513

Property Features

Pestana Casino Park Ocean and SPA Hotel offers its guests a full-service spa, a marina, and an outdoor tennis court. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. A casino, an outdoor pool, and an indoor pool are also featured at the luxury Pestana Casino Park Ocean and SPA Hotel. Parking is available for a fee. This 5-star Funchal hotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Meeting rooms
  • Casino
  • Nightclub
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Garden
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Pestana Casino Park Ocean and SPA Hotel offers 379 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Panoramico - This buffet restaurant serves breakfast, lunch, and dinner.

Sunset - This brasserie serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor tennis court, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Personal motor watercraft nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam.

  • Body treatments
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Property registry number - 3976
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casino Park Pestana
  • Hotel Pestana Casino
  • Hotel Pestana Casino Park
  • Pestana Casino
  • Pestana Casino Park
  • Pestana Casino Park Funchal
  • Pestana Casino Park Hotel & Casino
  • Pestana Casino Park Hotel & Casino Funchal
  • Pestana Park Casino
  • Pestana Park Casino Hotel
  • Pestana Casino Park Hotel Casino Funchal
  • Pestana Casino Park Hotel Casino
  • Pestana Casino Park Casino Funchal
  • Pestana Casino Park Casino
  • Pestana Hotel Park
  • Pestana Casino Park Ocean Spa
  • Pestana Casino Park Hotel Casino
  • Pestana Casino Park Ocean and SPA Hotel Hotel
  • Pestana Casino Park Ocean and SPA Hotel Funchal
  • Pestana Casino Park Ocean and SPA Hotel Hotel Funchal

You should know

  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.