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5.0 out of 5

"Outstanding hotel on beautiful grounds. Very friendly and helpful staff. Great restaurant and bar. " More

By a verified traveler on Mon 25 Jun 2018

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Hotel Description

Enjoy 2 restaurants at this 4-star La Seu d'Urgell hotel

In La Seu d'Urgell

Stay at this La Seu d'Urgell hotel and you'll be within half a mile (1 km) of Torre Solsona and 2 miles (3 km) of La Seu d'Urgell Cathedral. Also, Diocesan Museum of Urgell is within 2 miles (3 km) and Aravell Golf is within 6 miles (10 km).

Full-service spa, sauna

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 4 conference rooms, free WiFi in public areas, and laundry service. Enjoy the indoor pool and perks like free self parking.

Suite (Condal)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room (Pirenaica)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (Castillo)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

El Castell de Ciutat - Relais & Chateaux ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for El Castell de Ciutat - Relais & Chateaux

Everyone (1)
5 out of 5
Outstanding hotel on beautiful grounds. Very friendly and helpful staff. Great restaurant and bar.

Posted by on Jun 25, 2018

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About the El Castell de Ciutat - Relais & Chateaux

Location Ctra. N 260 - Km 229, La Seu d'Urgell, 25700

Property Features

El Castell de Ciutat - Relais & Chateaux offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A spa tub, a fitness center, and a sauna are also featured at the business-friendly El Castell de Ciutat - Relais & Chateaux. Free self parking is available. This 4-star La Seu d'Urgell hotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 1973
  • Ski equipment storage
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

El Castell de Ciutat - Relais & Chateaux offers 38 accommodations with free minibar items and safes. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This La Seu d'Urgell hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Restaurante Tapies - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner.

Restaurante Katia - This restaurant specializes in local cuisine.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Rafting nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Hiking/biking trails on site
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Mountain biking on site
  • Cross-country skiing nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

  • Manicures and pedicures
  • Sauna in spa
  • Spa tub in spa
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and Eurocard. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • No elevators
  • Property registry number - HL-000475
  • Property confirms they are implementing enhanced cleaning measures
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castell Ciutat
  • El Castell Ciutat
  • El Castell Ciutat Hotel
  • El Castell Ciutat Hotel La Seu d'Urgell
  • El Castell Ciutat La Seu d'Urgell
  • El Castell De Ciutat Hotel La Seu d`Urgell
  • El Castell De Ciutat Spain/Catalonia
  • El Castell de Ciutat Relais Chateaux
  • El Castell de Ciutat - Relais & Chateaux Hotel
  • El Castell de Ciutat - Relais & Chateaux La Seu d'Urgell
  • El Castell de Ciutat - Relais & Chateaux Hotel La Seu d'Urgell

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.