"The key card system was down and we couldn’t check in the rooms ourselves, but the staff went above and beyond all day and night to make sure we could ... " More
City center stay
Within a 15-minute walk of this Downtown Buffalo hotel, you'll find Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall. Buffalo and Erie County Naval and Military Park and KeyBank Center are also within 2 miles (3 km).
Free perks
A 24-hour gym, free self parking, and free newspapers are featured at this hotel. Guests will appreciate free perks like full breakfast and WiFi in public areas. A 24-hour business center, a lobby fireplace, and luggage storage are also on offer.
Mar 16, 2024 by General Manager
Dear Lauren,Thank you so much for all the kind words. We're so happy to know that our amazing team members helped make your experience with us even better, especially during the system outage. We hope you will consider coming back to join us again soon.
Dec 23, 2023 by General Manager
Dear Joseph,Thank you for choosing Best Western - On The Avenue! We're glad our location was convenient for your trip, and we invite you to stay with us again should you be back in the area.
Apr 15, 2023 by General Manager
Dear Theresa,It's always a pleasure hearing from our guests. We're glad your kids had fun, and we look forward to seeing all of you again soon.
Mar 30, 2023 by General Manager
Dear Richard,Thank you for the outstanding rating of your recent stay at Best Western - On The Avenue. We're glad you enjoyed your visit with us and our clean and comfortable accommodations, convenient location, and friendly and helpful staff. Please allow us to host you again should you return to Buffalo. Familiar faces are a welcome sight, so come back soon!
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at Best Western on the Avenue. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Buffalo hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Guests are served free full breakfast daily from 7 AM to 10 AM.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.