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Crowne Plaza Syracuse, an IHG Hotel

3.5 star property
3.5-star hotel near Syracuse University

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Crowne Plaza Syracuse, an IHG Hotel

Photo gallery for Crowne Plaza Syracuse, an IHG Hotel

Exterior
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Restaurant
Exterior
Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Overview of Crowne Plaza Syracuse, an IHG Hotel

Reviews
7.6

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
701 E Genesee Street, Syracuse, NY, 13210
  • Popular LocationSUNY Upstate Medical University8 min walk
  • Popular LocationLandmark Theatre14 min walk
  • Popular LocationCarrier Dome17 min walk
  • AirportSyracuse, NY (SYR-Hancock Intl.)9 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Leisure)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Leisure)

  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 385 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Collegian Hotel & Suites, Trademark Collection by Wyndham
Free airport shuttle
Pet friendly
Free WiFi
Restaurant
3.9 out of 5, Good, (1197)
The price is $135
per night
$155 total
includes taxes & fees
May 7 - May 8
Collegian Hotel & Suites, Trademark Collection by Wyndham

About the neighborhood

Syracuse

City center stay.At this Eastside hotel, you'll be within a 5-minute walk of Community Folk Art Center and Syracuse Stage. Jazz Central Theater and SUNY Upstate Medical University are also within half a mile (1 km).

What's nearby

  • SUNY Upstate Medical University - 8 min walk
  • The Oncenter - 10 min walk
  • Landmark Theatre - 14 min walk
  • Armory Square - 17 min walk
  • Carrier Dome - 17 min walk

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • Buried Acorn Taproom & Eats - 7 min walk
  • Dunkin' - 5 min walk
  • XO Taco - 2 min walk
  • Franco's Pizzeria & Deli - 6 min walk
  • Phoebe's Restaurant & Coffee Lounge - 5 min walk

About this property

Crowne Plaza Syracuse, an IHG Hotel

3.5-star hotel near Syracuse University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12500 square feet (1161 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and concierge services are also featured at the business-friendly Crowne Plaza Syracuse, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Syracuse hotel.

  • 277 guestrooms or units
  • 20 levels
  • Meeting rooms
  • 12500 sq ft of conference space
  • 1161 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crowne Plaza Syracuse, an IHG Hotel offers 277 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Family friendly

  • Free crib
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends; USD 8–15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8–15 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Syracuse
Crowne Plaza Syracuse
Syracuse Crowne Plaza
Renaissance Syracuse
Crowne Plaza Syracuse Hotel

Frequently asked questions

How close is Crowne Plaza Syracuse, an IHG Hotel to the airport?

Crowne Plaza Syracuse, an IHG Hotel is 7.5 mi (10-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Syracuse, an IHG Hotel?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Syracuse, an IHG Hotel on Apr 29, 2024 start from $143.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Syracuse, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Syracuse, an IHG Hotel.

How close is Crowne Plaza Syracuse, an IHG Hotel to the beach?

This hotel is 10.3 mi (20-min drive) from Green Lakes Beach and 15.7 mi (22-min drive) from Valentines Beach. Don't forget your sunscreen!

Does Crowne Plaza Syracuse, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Syracuse, an IHG Hotel, but cooked-to-order breakfast is offered for a fee of between USD 8 and 15 per person. It's available on weekdays from 6:00 AM to 11:00 AM and weekends from 6:00 AM to noon.

Is there a casino at Crowne Plaza Syracuse, an IHG Hotel?

No, there is no casino at this hotel, but YBR Casino & Sports Book (20-min drive) and Point Place Casino (21-min drive) are nearby.

What time is check-in at Crowne Plaza Syracuse, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Syracuse, an IHG Hotel?

Free parking is not available at this hotel. Self parking is available for USD 15.00 per day.

Does Crowne Plaza Syracuse, an IHG Hotel have a pool?

Crowne Plaza Syracuse, an IHG Hotel does not have a pool.

Does Crowne Plaza Syracuse, an IHG Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Syracuse, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Syracuse, an IHG Hotel to downtown Syracuse?

Crowne Plaza Syracuse, an IHG Hotel is 0.3 mi away from Syracuse.

Crowne Plaza Syracuse, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 388 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 165 out of 1001 reviews" "
Rating 4 - Poor. 106 out of 1001 reviews" "
Rating 2 - Terrible. 73 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Corinna

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Nancy

Traveled with family
Disliked: Staff & service
There was a refrigerator in the room with no ice or water in it the only access to the bottled water was in the lobby and this was never mentioned on check in also my sister was locked out of her room by the electronic key and was unable to get in for about an hour
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Sarah

Liked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Love Staying Here BUT there are Drawbacks!
Always like staying here when we go to Syracuse! The good things are the size of the rooms and love the shower. The cons this time is check-in took longer than expected! What should have been 5-10 minutes turned into 25 minutes. They couldn’t get the computer systems to work. Once, I got my key, my reservation said king bed but was given a double. When I first started stay here, the parking was free! Now, it’s $15. Hate paying for the parking because it used to be free!
Stayed 1 night in Dec 2023

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Megan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a first choice or even third choice pick
Upon check in went to the room .. I booked two king rooms they gave us two (very small “queen” rooms - after providing proof I booked king they switch us..only to go into a bed frame that was broke - then the four buses pulled up full of kids - zero sleep because the kids were slamming the doors until 2 am ( not hotels fault ) over all not sure I’d book there again based on the beds were extremely uncomfortable and the highway noise / sirens all night long made it bad
Bed frame was broke ,
Stayed 1 night in Oct 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Miss step on my 3rd party booking. Willam front desk associate was extremely helpful in resolving booking errors to a favorable resolve.
Stayed 1 night in Oct 2023