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4.3 out of 5

"Nice area, nice people, but one thing I didn't like was the breakfast was not included it cost $12.50 per person it's not included in the Room rate ... " More

By a verified traveler on Wed 28 Feb 2024

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Hotel Description

4-star hotel near U.S. Embassy in San Salvador

Central Antiguo Cuscatlán getaway

You'll find U.S. Embassy in San Salvador and Las Cascadas Shopping Mall within a 15-minute walk of this Antiguo Cuscatlán hotel. La Gran Via Shopping Center and Multiplaza are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and perks like free self parking and a free shopping center shuttle.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$94* Per night/room Mar 30 - Mar 31

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, View (Volcano View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds (Top Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn San Salvador, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn San Salvador, an IHG Hotel

Everyone (7) Family (4)
4 out of 5
Nice area, nice people, but one thing I didn't like was the breakfast was not included it cost $12.50 per person it's not included in the Room rate.

Posted by on Feb 28, 2024

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Comment from Hotel Management

Feb 28, 2024 by Antonio

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Frontdesk Holiday Inn San Salvador

1 out of 5

Posted by , from Arlington on Aug 1, 2023

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Comment from Hotel Management

Sep 8, 2023 by raul cabre / GM

Lamentamos su experiencia, esperemos nos de oportunidad de convencerle que podemos cambiar su percepcion.

5 out of 5
Nice

Posted by , from rancho cucamonga on Nov 15, 2022

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Comment from Hotel Management

Nov 15, 2022 by raul cabre

Thank you for sharing your experience. It's essential to continue giving the best.

5 out of 5
Easy process, beautiful place

Posted by on May 19, 2022

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Comment from Hotel Management

Jul 18, 2022 by Guest Experience Champion.

Dear Mr Alexander: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

5 out of 5
The staff where very attentive to us and nice. The area was guarded which made us feel safe and comfortable. We will definitely be back.

Posted by on Apr 26, 2022

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Comment from Hotel Management

Apr 29, 2022 by Holiday Inn San Salvador

Dear Lilian, Thank you very much for rating us. We are very proud to know that our staff met your expectations. We are committed to give you the best service experience every time you visit us. Also it is very important for us to know that you felt safe and confortable. We will be more than glad to have you back with us Kind regards,

5 out of 5
This hotel and staff were amazing clean, friendly and would go out of their way to help you out and see that you get what you needed. Best staff ever

Posted by on Feb 25, 2022

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1 out of 5

Posted by on Apr 28, 2021

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Comment from Hotel Management

May 11, 2021 by Holiday Inn San Salvador

Dear guest, Thank you for rating us. We would like to apologize if your stay did not meet your expectations. We would like to know more about your stay and everything that you didn´t like. We want to be better for you the next time Do not hesitate to contact us at any time. Regards,

5 out of 5
I will like to have refrigerators and hand liquid soap

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 30, 2019 by Holiday Inn San Salvador

Dear Guest, Thank you very much for rating us and for sharing your comments. We would like to confirm you that you can have a refrigerator in your room every time you visit us, none of our rooms has one but we have some of them in case you need it, just let us know before your arrival and we will gladly reserve it for you. Unfortunately we don't have hand liquid soap in the room but you can get it at our convenience store inside the hotel. Again, thank you and we hope tou see you very soon.

5 out of 5
really great place to stay, very accessible, safe, clean, excellent customer service

Posted by on Dec 29, 2018

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Comment from Hotel Management

Jan 8, 2019 by Holiday Inn San Salvador

Dear Guest. Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We hope to see you on your next trip to El Salvador.

5 out of 5

Luxury Hotel

Pros: Wonderful staff, complimentary breakfast was excellent, very clean.
Cons: No suggestion
Location: Restaurants both American and Salvadoran are literally across the street. American embassy within blocks, many sites for tourism are relatively close
Very clean, comfortable and hotel staff are outstanding!!! The hotel is well situated to important sites also. Couldn't have been happier with this hotel as our choice for a week's stay.

Posted by , from Midwest on Jul 5, 2016

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Comment from Hotel Management

Jul 8, 2016 by Juan S

Dear Dave Thank you so much for taking the time to share your experience with us! It makes us really proud to know you thoroughly enjoyed our exquisite breakfast and service. Nothing makes us happier than to know our guests have lived a memorable experience with us. It was a pleasure having you with us, kind regards from all our staff!

About the Holiday Inn San Salvador, an IHG Hotel

Location Urb. Y Blvd Santa Elena, Antiguo Cuscatlan, San Salvador

Renovations + Closures

The property will be renovating from February 1 2024 to April 30 2024 (completion date subject to change). The following areas are affected:

  • Bar/lounge

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Holiday Inn San Salvador, an IHG Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 9612 square feet (893 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Holiday Inn San Salvador, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Antiguo Cuscatlán hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 9612 sq ft of conference space
  • 893 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Free shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn San Salvador, an IHG Hotel offers 131 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Antiguo Cuscatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Holiday Inn San Salvador, an IHG Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Holiday Inn San Salvador, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SVC 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SVC 16.32 per person
  • Airport shuttle fee: SVC 28 per vehicle (roundtrip, maximum occupancy 2)
  • Rollaway bed fee: SVC 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel San Salvador
  • Holiday Inn San Salvador
  • San Salvador Holiday Inn
  • Holiday Inn San Salvador El Salvador
  • Holiday Inn San Salvador Hotel San Salvador
  • Holiday Inn San Salvador Hotel

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.