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4.6 out of 5

"The property was convenient and the staff were amazing! The room looked beautiful and modern with its furniture and decor. The only issue is the clean ... " More

By a verified traveler on Sun 15 Oct 2023

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Hotel Description

4-star spa hotel in Central Colorado Springs

Heart of Colorado Springs

At this Central Colorado Springs hotel, you'll be within a 5-minute walk of Colorado Springs City Auditorium and Acacia Park. Colorado Springs Pioneers Museum and Pikes Peak Center are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a 24-hour gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Relax with a drink at one of the 2 bars/lounges and enjoy the gym.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$176* Per night/room Mar 29 - Mar 30

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed (Superior)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Mining Exchange, A Wyndham Grand Hotel & Spa ratings based on 25 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Mining Exchange, A Wyndham Grand Hotel & Spa

Everyone (15) Couples (6) Family (3)
3 out of 5
The property was convenient and the staff were amazing! The room looked beautiful and modern with its furniture and decor. The only issue is the cleanliness the floors looked dirty and there were crumbs still on the carpet and floor. There was a travel bottle still under the sink in the bathroom. Even the sheets were not cleanly I found a dried booger on the end of it. Idk if it’s because it was a dog friendly room but I still expected it to be clean.

Posted by on Oct 15, 2023

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Comment from Hotel Management

Oct 17, 2023 by Jill

Our apologies for any inconvience during your stay! We have noted the issues you had and will address the concerns.Sincerely,Front Desk TeamThe Mining ExchangeColorado Springs, CO

2 out of 5
The property might have been lovely. However, there was a major construction project going on loud noise. Dust walking through construction zones not safe, not clean filthy

Posted by , from Atlanta on May 24, 2023

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Comment from Hotel Management

May 28, 2023 by Jill

Thank you for taking the time to respond. We apologize for any inconvience during your stay with the renovations that are happening on our property. We hope you return to experience the end result.Sincerely,Front Desk TeamThe Mining Exchange

5 out of 5
From check in with Jill, who was fantastic, to the valet, and all the support staff, all around a great property.

Posted by , from Las vegas on May 7, 2023

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Comment from Hotel Management

May 7, 2023 by Jill

Thank you for taking the time to respond. We appreciate our guests and any feedback provided. )We hope to see you again in the future! Sincerely,Front Desk TeamThe Mining ExchangeColorado Springs, CO

5 out of 5
Quiet, cool, older building with updated rooms. Staff was great and hotel was clean.

Posted by on Jan 26, 2023

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Comment from Hotel Management

Jan 26, 2023 by Jill

Thank you for taking the time to respond! We appreciate our guests and look forward to your return. )Sincerely,Front Desk TeamThe Mining ExchangeColorado Springs, CO

5 out of 5
Great stay!

Posted by on Jan 16, 2023

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Comment from Hotel Management

Jan 19, 2023 by Jill

Thank you for taking the time to respond. We appreciate any and all feedback provided. We look forward to your return.Sincerely,Front Desk TeamThe Mining ExchangeColorado Springs, CO

5 out of 5

Posted by , from Colorado Springs on Dec 23, 2022

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5 out of 5

Posted by , from New Castle on Apr 3, 2022

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5 out of 5
I have been staying in this hotel for the past 4 years once a year. My husband & I love it.

Posted by on Nov 30, 2021

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Comment from Hotel Management

Dec 25, 2021 by Jill

Thank you for taking the time to respond. We appreciate our guests and look forward to your return! Sincerely, Front Desk Team The Mining Exchange Colorado Springs, Colorado

5 out of 5

Posted by on Jul 26, 2021

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4 out of 5

Posted by on Jul 10, 2021

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Comment from Hotel Management

Jul 24, 2021 by Jill

Thank you for taking the time to respond! We appreciate our guests and look forward to your return. Sincerely, Front Desk Team The Mining Exchange A Wyndham Grand Hotel and Spa

About the The Mining Exchange, A Wyndham Grand Hotel & Spa

Location 8 S Nevada Ave, Colorado Springs, CO 80903

Renovations + Closures

The property will be renovating from August 30 2023 to March 31 2024 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Lobby

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

The Mining Exchange, A Wyndham Grand Hotel & Spa offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 6 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly The Mining Exchange, A Wyndham Grand Hotel & Spa. Parking is available for a fee. This 4-star Colorado Springs hotel is smoke free.

  • 117 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1902
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

The Mining Exchange, A Wyndham Grand Hotel & Spa offers 117 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Colorado Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan

Food & Drink

Springs Orleans - This restaurant serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Stratton Lobby Bar - Onsite bar. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Golfing nearby

Spa Services

MX Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 14
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mining
  • Mining Exchange
  • Mining Exchange Hotel
  • Mining Exchange Wyndham Grand
  • Mining Exchange Wyndham Grand Colorado Springs
  • Mining Exchange Wyndham Grand Hotel
  • Mining Exchange Wyndham Grand Hotel Colorado Springs
  • Mining Hotel
  • Wyndham Grand Mining Exchange
  • Wyndham Mining Exchange
  • The Mining Exchange, A Wyndham Grand Hotel & Spa Hotel

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.