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4.0 out of 5

"I love your beds. Always have. Covid rules and restrictions are amazingly confusing. I know its not your fault but compliance, I know is necessary but ... " More

By a verified traveler on Sun 16 Jan 2022

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Hotel Description

Family-friendly stay near Royal Alberta Museum

City center stay

A stay at this Downtown Edmonton hotel places you steps from Winspear Centre and within a 5-minute walk of Edmonton City Centre. Art Gallery of Alberta and Royal Alberta Museum are also within half a mile (1 km).

Dining, fitness center

This hotel features an indoor pool, a gym, and a restaurant. WiFi in public areas is free. Valet parking, a 24-hour business center, and limo/town car service are also offered.

Traditional Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$129* Per night/room Apr 27 - Apr 28

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Edmonton ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Westin Edmonton

Everyone (2) Couples (1)
5 out of 5
I love your beds. Always have. Covid rules and restrictions are amazingly confusing. I know its not your fault but compliance, I know is necessary but not overdoing the restrictions would make my experience much more pleasant.

Posted by , from Santa Barbara on Jan 16, 2022

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Comment from Hotel Management

Jan 17, 2022 by Eric

Hello Paul, Thank you for your feedback and for choosing to stay with us! I'm sorry to hear that restrictions had a negative impact on your experience and I will be sure to share this with the leadership team. Thank you for taking the time to share your experience.

4 out of 5

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 29, 2021 by Joumana Ghandour

Hello, Thank you so much for staying at the Westin and for your review. We hope to welcome you back soon. be well,

5 out of 5
Great facility but the dining is lacking as the restaurant is not in demand.

Posted by on Jul 9, 2021

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Comment from Hotel Management

Jul 14, 2021 by Joumana Ghandour, General Manager.

Hello, Thank you so much for staying with us and for your feedback. The restaurant reopened in June for breakfast and dinner. We are hoping to have more guests try our restaurant. We look forward to seeing you again soon.

2 out of 5
Some one should have said they had a pipe burst in February & the lounge, restaurant & lobby store were all closed.

Posted by on May 3, 2019

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Property Features

The Westin Edmonton offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. A 24-hour business center, 16 meeting rooms, and limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 27000 square feet (2508 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the family-friendly The Westin Edmonton. Parking is available for a fee. This Edmonton hotel is smoke free.

  • 416 guestrooms or units
  • 20 levels
  • 27000 sq ft of conference space
  • 2508 sq m of conference space
  • Built in 1984
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Avonmore Station (5.7 km / 3.5 mi)
  • Metro station: Churchill Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Edmonton offers 416 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 10:00 AM.

The Westin Edmonton has a restaurant on site.

Share Restaurant - This restaurant serves breakfast and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10–35 per person
  • Covered self parking fee: CAD 38.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 50 per night
  • Nearby parking fee: CAD 38.00 per night (82 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edmonton Westin
  • Westin Edmonton
  • Westin Hotel Edmonton
  • Westin Edmonton Hotel
  • The Westin Edmonton Hotel Edmonton
  • The Westin Edmonton Alberta
  • The Westin Edmonton Hotel
  • The Westin Edmonton Edmonton
  • The Westin Edmonton Hotel Edmonton

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.