- Disliked: Cleanliness
The reception, check in were all great. It was until the discovery of mice eating the potato chip bag then the service decreased. Upon presentation of chewed chip bag, breakfast gone and contaminated.. the front clerk was asked for a breakfast voucher. The same was refused. She reluctantly gave $3.00 to buy another small bag from the vending machine. After contact with the manager, Mohammed, vouchers were given for supper that night and breakfast the next am. He was very apologetic and kind. It was just unfortunate to have to complain higher to get a minimal compensation for mice in the room.