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4.7 out of 5

"Easy access, big room, perfect location " More

By a verified traveler on Sun 17 Dec 2023

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Hotel Description

3.5-star hotel near 5th Avenue

Heart of New York

Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Grand Central Terminal. Also, Rockefeller Center is within half a mile (1 km) and Times Square is within 2 miles (3 km).

Multiple dining options

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Traveling on business? Take advantage of the business center and free internet in public areas. Self parking, express check-in, and express check-out are also offered.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$300* Per night/room Mar 30 - Mar 31

Standard Apartment, 2 Queen Beds, Non Smoking, Terrace (Penthouse;with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Plus Hospitality House ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Hospitality House

Everyone (4) Family (4)
5 out of 5
Easy access, big room, perfect location

Posted by on Dec 17, 2023

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5 out of 5
Very friendly staff. Close to everything. Our family of 5 had a comfortable stay. Would stay again.

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 11, 2021 by Eddy L.

Thank you for your great review and stay with us. We hope you return one day soon. We are honored to have served you.

5 out of 5

Posted by on Nov 3, 2020

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Comment from Hotel Management

Nov 4, 2020 by Robert

Thank you for your stay with us. We hope to see you again soon. We are happy to see you enjoyed your stay.

4 out of 5
The manager was a delightful and helpful person as were the staff. Our room was small but the shower was great!

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 17, 2019 by Robert

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We are glad that you enjoyed your stay. We greatly appreciate your patronage of our hotel and brand. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for mentioning our staff and management. I will share your kind comments with the team, they will really appreciate hearing it. We would love to have you back one day. Please consider me at your disposal if I can be of assistance. Thank you again for taking the time to complete this review. Warmest Regards, Robert Gaeta General Manager Best Western Plus Hospitality House

5 out of 5
The front desk staff were amazing! They helped us unload our car quickly and get us checked in and ready within a few minutes. The room was large and clean, and the bed was very comfortable. We definitely plan to stay at this hotel in the future!

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 5, 2019 by Robert

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We are glad that you enjoyed your stay. We greatly appreciate your patronage of our hotel and brand. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for mentioning our staff and their service to you. I will share your kind comments with the team, they will really appreciate hearing it. We are glad you liked the beds and found them comfortable. Thank you again for taking the time to complete this review. We hope you do come back and see us again. Warmest Regards, Robert Gaeta General Manager Best Western Plus Hospitality House

5 out of 5
Close to everything in Midtown....Rockefeller Center....Times Square etc.

Posted by on Dec 3, 2018

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Comment from Hotel Management

Dec 3, 2018 by Robert

Thank you for taking the time to review our hotel. We hope we see you again in the future. Thank you for being our guest. We are so happy yu enjoyed your stay Robert

5 out of 5

Loved this hotel!!!

Pros: Everything!
Location: Located in mid-town close to Rockefeller Center.
This hotel was a former apartment building. It was redesigned by merging the apartment feel into a hotel. Our room was a one bedroom apartment with a kitchen. It felt like coming home each day! The staff is so friendly and focused on making your stay great! Your stay includes a continental breakfast which is really good food and the staff brightens up the start to your day! Especially the woman in charge of the breakfast room!!! The mid-town location is perfect! It allows for a quiet night sleep and is close to all main attractions. Strongly recommend this hotel!!!

Posted by , from Kansas City on Nov 13, 2016

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4 out of 5

Huge space for family in nyc

My mom, sisters, daughter, niece and I visited NYC for a "girls" weekend. All 6 of us were pleasantly surprised at the spaciousness of this hotel suite. It was not fancy but relatively new and clean and most importantly allowed us all to stay together at a very reasonable price. Also, we really appreciated the complimentary snacks in the fridge...nice touch for starving travelers! Thanks BW!

Posted by , from Columbus, OH on Nov 16, 2015

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5 out of 5

Staff was very polite and helpful. A wonderful stay in Manhattan.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The location was perfect for travel around the city. The accommodations were wonderful. I felt at home and comfortable in a hotel room that is actually an apartment. Full kitchen, living room, dining area, bathroom and bedroom. Great to come back to after enjoying all the city has to offer. Would definitely like to stay here again.

Posted by , from Florida, USA on Feb 8, 2013

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5 out of 5

Wonderful value in a hotel with character and amazing space for NYC

Pros: Free breakfast, Close restaurants
My husband, myself and our two teenage boys stayed over the Thanksgiving weekend. I have stayed many times in NYC and have never had so much room in a hotel! It seems like the building may have been apartments at one time? Everything is fresh and new and renovated. The staff was very friendly and helpful, especially Mr. Sharma who assited us via e mail before our arrival and was a great source of information while we were there as well. For our sons first visit to New York we couldn't have chosen a better base of operations! Only slight negative was the noisy heater, but it is an old building and to be expected and we got use to it quickly as it was outweighed by so many positives.

Posted by , from Jacksonville, FL, USA on Dec 13, 2012

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About the Best Western Plus Hospitality House

Location 145 E 49th Street, New York, NY 10017

Property Features

There are 2 restaurants on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Hospitality House. For a fee, parking is available. This 3.5-star New York hotel is smoke free.

  • 35 guestrooms or units
  • 10 levels
  • 2 dining venues
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Grand Central - 42 St. Station (0.7 km / 0.4 mi)
  • Metro station: 51 St. Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hospitality House offers 35 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. Housekeeping is provided once per stay.

  • Pillowtop beds
  • IPod dock
  • HD television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 7 AM to 10 AM.

Abaita - This restaurant serves lunch and dinner. Reservations are required.

La Bellezza Pizzeria - This restaurant specializes in pizza and serves lunch, dinner, and light fare. Open select days.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 350.00 per pet, per night, plus a deposit of USD 350.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Events/parties not allowed
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 4
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40.00 per day(299 ft away; open 24 hours)
  • Pet deposit: USD 350.00 per stay
  • Pet fee: USD 350.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hospitality
  • Best Western Hospitality House
  • Best Western Hospitality Plus
  • Best Western Plus Hospitality
  • Best Western Plus Hospitality House
  • Best Western Plus Hospitality House Hotel
  • Best Western Plus Hospitality House Hotel New York
  • Best Western Plus Hospitality House New York
  • Best Western Hospitality House New York
  • Best Western New York City
  • Best Western Plus Hospitality House Hotel New York City
  • Plus Hospitality House York
  • Best Western Plus Hospitality House Hotel
  • Best Western Plus Hospitality House New York
  • Best Western Plus Hospitality House Hotel New York

You should know

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.