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"The hotel was very clean and my room seemed like it had been recently renovated. It had a nice contemporary look. " More

By a verified traveler on Wed 31 Jan 2024

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Hotel Description

Hotel near XL Center, connected to the convention center in Hartford

City center stay

At this Downtown Hartford hotel, you'll be steps from XL Center and within a 15-minute walk of Connecticut Convention Center. Hartford Stage and Hartford Symphony Orchestra are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$161* Per night/room May 26 - May 27

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Bathtub (Mobility, Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hartford Downtown ratings based on 33 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hartford Downtown

Everyone (22) Couples (7) Family (5)
5 out of 5

Posted by on Mar 21, 2024

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Comment from Hotel Management

Apr 15, 2024 by gm

Dear Guest,Thank you for the 5-point score and most importantly for staying with us. We are thrilled that you enjoyed your stay with us and look forward towards your return.

5 out of 5
The hotel was very clean and my room seemed like it had been recently renovated. It had a nice contemporary look.

Posted by , from CHICAGO on Jan 31, 2024

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Comment from Hotel Management

Jan 31, 2024 by gm

Dear Alexis,Thank you for choosing to stay with us. Our hotel just concluded a complete renovation of our guest rooms, and we are happy that you were able to experience the new product. We look forward towards your next visit.

5 out of 5

Posted by , from Kent on Dec 31, 2023

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Comment from Hotel Management

Jan 1, 2024 by gm

Dear Joseph,Thank you for the 5-point review and for staying with us. We wish you and all your loved ones a happy new year.Safe travels.

4 out of 5
The food left a lot to be desired everything else was great.

Posted by on Dec 20, 2023

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Comment from Hotel Management

Dec 20, 2023 by gm

Dear guest,Thank you for your feedback about your recent visit. We appreciate your business and look forward to your next visit. Hopefully you will see improvements in your choices.

5 out of 5

Posted by on Oct 9, 2023

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1 out of 5
Booked a king size bed. Got 2 double beds. Was told that this was a problem with travelocity and not the hotel themselves. I don't know who to blame but I was pretty disappointed. I will probably not use this app or book at that hotel anymore.

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jun 22, 2023 by Marisa.

Dear DanielThank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

4 out of 5

Posted by on Jun 3, 2023

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Comment from Hotel Management

Jun 24, 2023 by Marisa.

Dear ChristopherThank you for taking a moment to share your experience. I am pleased to hear you found the everything to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5
Nice hotel; very friendly staff.

Posted by on Mar 25, 2023

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Comment from Hotel Management

May 21, 2023 by Marisa

Dear CarrieThank you for taking a moment to share your experience. I am pleased to hear you found the everything to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future.

5 out of 5

Posted by on Mar 5, 2023

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5 out of 5

Posted by on Feb 12, 2023

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Comment from Hotel Management

Mar 14, 2023 by Robert Cerri Operations Manager

Glad to see you enjoyed your overall stay with us here at the Hilton of Downtown Hartford. We hope to see you again soon!

Property Features

As a guest of DoubleTree by Hilton Hartford Downtown, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and 13 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hartford Downtown. For a fee, parking is available. This Hartford hotel is smoke free.

  • 393 guestrooms or units
  • 22 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1975
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Hartford Union Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hartford Downtown offers 393 accommodations with MP3 docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to noon.

M and M Bistro - This restaurant serves breakfast, lunch, and dinner.

ELEMENT 315 - This lobby lounge serves light fare only.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Car recommended
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 7–14 per person
  • Covered self parking fee: USD 19.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hartford Hilton
  • Hilton Hartford
  • Hilton Hotel Hartford
  • Hartford Hilton Hotel
  • Hilton Hartford Hotel Hartford
  • Hilton Hartford Hotel
  • Hilton Hartford
  • Doubletree By Hilton Hartford
  • DoubleTree by Hilton Hartford Downtown Hotel
  • DoubleTree by Hilton Hartford Downtown Hartford
  • DoubleTree by Hilton Hartford Downtown Hotel Hartford

You should know

  • Pool access available from 9:00 AM to 10:00 AM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.