Pillows Grand Boutique Hotel Reylof Ghent

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit/debit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property has modern and historic sections. Guestrooms may be located in either section.

This property’s facilities fee includes spa facility access per 90-minute session (excludes treatments). Advance reservations are required.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit or debit cards, Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

• Property follows sanitization practices of COVID-19 Guidelines (CDC)
• Staff temperature checks are conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Debit cards not accepted
• Staffed front desk
• Guest will receive an email before arrival 48 hours
• LGBTQ friendly
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result
• Guests must provide proof of COVID-19 vaccination
• Negative COVID-19 test result must be of specific type(s): PCR
• Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
• Minimum age for negative COVID-19 test result requirement: 12
• COVID-19 vaccine must have been received a minimum number of days before check-in: 14
• Property does not offer onsite COVID-19 testing
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are compulsory at the property
• Contactless food service / room service is available
• Reservation might be required for some facilities onsite
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Masks are available to guests
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Social distancing measures are in place
• Contactless check-in is available
• No cribs (infant beds) available
• Guests will receive an email with special check-in instructions
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Parking height restrictions apply
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• No gap period between guest stays