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Sheraton Columbia Downtown Hotel

3.5-star property
1400 Main St, Columbia, SC 1-855-201-7819
3.8 out of 5
Good!
See all 23 travelocity Reviews

"Only enough cream and sugar for one cup of coffee in room. Otherwise everything was perfect. Hotel is old and were repairing some things at the entran ... " More

By a verified traveler on Sun 12 Feb 2023

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Hotel Description

3.5-star Edwardian hotel near Columbia Museum of Art

City center stay

A stay at this Downtown Columbia hotel places you steps from Columbia Museum of Art and within a 5-minute walk of South Carolina State House. Columbia Metropolitan Convention Center and Koger Center for the Arts are also within 2 miles (3 km).

Business services

This hotel features 2 bars/lounges and a 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, express check-out, and a computer station are also on offer.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$118* Per night/room May 12 - May 13

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Columbia Downtown Hotel ratings based on 23 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Columbia Downtown Hotel

Everyone (14) Couples (4) Family (6)
2 out of 5
I would not book this hotel again. It is very old and needs updating of the facilities. The shower was horrible and there was no exhaust fan. Most of our problem was the noise. We had a street facing room and there was some kind of frat party across the street. The windows were vibrating with the music. The party ended around 10, students took the next few hours to leave and then the noise got worse. Around 1:30 am they were cleaning the street and picking up the trash. We got no sleep and the hotel could not move us as they were full.

Posted by on Apr 7, 2024

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Comment from Hotel Management

Apr 9, 2024 by Nathaniel

I am sorry to hear your stay did not live up to expectation. We apologize for the inconvenience, this is not the kind of experience we wish to provide our guests.I hope this is not the last chance we will have to wow you with our location, and look forward to seeing you again.

1 out of 5

Posted by on Sep 1, 2023

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Comment from Hotel Management

Sep 22, 2023 by Guest Services

Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the hotel experience provided to our guests. You brought to my attention that during your recent stay, we fell short of meeting your expectations. Your experience during your stay has been shared with the respective department managers who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve your lodging experience in the future. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve. Sincerely, Guest Services

5 out of 5

Posted by on Aug 19, 2023

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Comment from Hotel Management

Sep 8, 2023 by Guest Services

Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Guest Services

5 out of 5

Posted by , from Princeton on Jul 26, 2023

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Comment from Hotel Management

Jul 28, 2023 by Guest Services

Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Guest Services Sheraton Hotel

4 out of 5
Only enough cream and sugar for one cup of coffee in room. Otherwise everything was perfect. Hotel is old and were repairing some things at the entrance

Posted by on Feb 12, 2023

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Comment from Hotel Management

Feb 13, 2023 by Terra (Guest Services)

Dear Harvey, On behalf of the entire hotel team, I want to thank you for taking time out of your busy schedule to share feedback regarding your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with members of our leadership team and our Guest Service Specialists as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

5 out of 5
Love staying in this unique historic property. The location is excellent. The rooms and amenities are excellent.

Posted by on Jan 28, 2023

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Comment from Hotel Management

Jan 30, 2023 by Terra (Night Audit)

Dear Alice, On behalf of the entire hotel team, I want to thank you for taking time out of your busy schedule to share feedback regarding your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with members of our leadership team and our Guest Service Specialists as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

5 out of 5

Posted by , from RIDGEWAY on Nov 21, 2022

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3 out of 5

Posted by on Nov 9, 2022

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5 out of 5

Posted by , from Jamaica on Apr 10, 2022

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5 out of 5
The space was clean and the staff were friendly!

Posted by on Feb 6, 2022

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Comment from Hotel Management

Feb 7, 2022 by Terra (Guest Services)

Dear Claire, On behalf of the entire hotel team, I want to thank you for taking time out of your busy schedule to share feedback regarding your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with members of our leadership team and our Guest Service Specialists as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!

About the Sheraton Columbia Downtown Hotel

Location 1400 Main St, Columbia, SC 29201-2806

Property Features

There's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly Sheraton Columbia Downtown Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Edwardian Columbia hotel.

  • 1 building
  • 134 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • Built in 1913
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Columbia Station (2.2 km / 1.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Columbia Downtown Hotel offers 134 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Columbia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4–20 for adults, and USD 4–12 for children
  • Valet parking fee: USD 25.92 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Columbia Downtown
  • Sheraton Columbia Downtown Hotel
  • Columbia Sheraton
  • Sheraton Columbia Downtown
  • Sheraton Columbia Downtown Hotel Hotel
  • Sheraton Columbia Downtown Hotel Columbia
  • Sheraton Columbia Downtown Hotel Hotel Columbia

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.