Ratings based on 990 Guest Reviews

Hear it directly from our travelers
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
by A traveler

Posted Jul 18, 2017 on Hotels
Comment from Hotel Management
Jul 19, 2017
Hello! Thank you so much for taking the time to rate your experience with us! If there is anything in particular that we can do to ensure that you have an even better experience next time, please let us know!
4 out of 5
by Kristin

Posted Jul 17, 2017 on Hotels
Comment from Hotel Management
Jul 18, 2017
Hi Kristin! Thank you for rating your experience with us! We are very happy to hear that you enjoyed your visit, and look forward to welcoming you back the next time your travels bring you to The District!
4 out of 5
Recommended
for Everyone
by A traveler

Nice hotel in DuPont Circle

Posted Jul 16, 2017 on Expedia
Great visit and stay in Wash DC. Easy walk to nice restaurants and Starbucks. We had five in a room and we had plenty of room. Even had games in the room for the kids.
Comment from Hotel Management
Jul 18, 2017 by Kenneth Clark, Hotel Management
Hi Kim! Thank you so much for taking the time to share your experience with us! It was our pleasure to have you as our guest and we are so happy to hear that you enjoyed your visit!
5 out of 5
by Kimberly

Posted Jul 12, 2017 on Hotels
Comment from Hotel Management
Jul 18, 2017
Hi Kimberly! Thank you so much for rating your experience! We loved having you as our guest and hope to welcome you back soon!
5 out of 5
by april w

Lovely location, excellent service.

Posted Jul 9, 2017 on Hotels
Loved the service in this Kimpton Hotel. Tons of small extras that make your stay special. Firefly, the hotel restaurant, is one of our favorites in the city. Excellent location. Only downside was that we stayed in the middle of the Summer heat and at times, during the night, we could not get the room cool enough for our comfort. Overall, a wonderful stay.
Comment from Hotel Management
Jul 11, 2017
Hi April W.! Thank you so much for taking the time to share your experience with us here at the Kimpton Hotel Madera! We loved having you as our guest, and are so happy to hear that you had a great visit! We can't wait to welcome you back the next time that your travels bring you through The District!
3 out of 5
Recommended
for Everyone
by A traveler

Average hotel, very nice staff.

Posted Jun 30, 2017 on Expedia
The rooms are tiny but I guess that's what we should expect for an NYC hotel. The hotel itself is very old but well maintained. Everything worked fine, except the shower had bursts of very hot then very cold water alternately. The bed was really comfy. Only complaint is that there was no whole body or big enough mirror in the room or washroom so you can't see your outfits haha
Comment from Hotel Management
Jul 5, 2017 by Kenneth Clark, Hotel Management
Hello! Thank you for sharing your experience with us! We truly enjoyed having you as our guest and sincerely appreciate you letting us know what we can do better to ensure that you have a great visit any time you're with us. Thank you again and we look forward to welcoming you back the next time your travels bring you to D.C.!
3 out of 5
by Christian

trip for U2

Posted Jun 22, 2017 on Hotels
Good points, price and location. Bad points, restaurant is in midst of remodel and it is noticeable when entering property, very small lobby (which also is where breakfast and wine is being served so needless to say neither of those were impressive). TV cable was in and out most of the time, told staff but no fix.
Comment from Hotel Management
Jun 26, 2017
Hi Christian! Thank you for sharing your experience with us. I am very sorry to hear of the issue that you experienced with the cable service in your room, and assure you that we have already dispatched our Engineering team members to perform a full check throughout the hotel to ensure that everything is working well moving forward. Thank you so much for letting us know and we look forward to welcoming you back the next time that you're in the area!
5 out of 5
by Martin Torres

Exceptional staff

Posted Jun 21, 2017 on Hotels
From the moment I arrived at the hotel, the gentleman at the reception knew my name! He apologized that I was given a room on the 2nd floor and suggested I speak to the staff in the morning to request a room in another floor. I took his advice and with no hassles the next day when I went back to my room, I was already set up in a room on the 5th floor. The room appeared bigger and had a very nice view. The staff was AMAZING! Every single employee that I encountered were nothing less than friendly, professional and courteous! Exceptional service with a genuine care and smile. Big kudos to Patrick for always going above and beyond and also the young African American guy that always was willing to help out and he was fast in responding to my requests!
Comment from Hotel Management
Jun 26, 2017
Hi Mr. Torres! Thank you so much for sharing your experience with us here at the Kimpton Hotel Madera! We loved having you as our guest and are so happy to hear that you had a great visit. We look forward to welcoming you back any time your travels bring you to The District!
5 out of 5
by E. Allen

Posted Jun 18, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017
Hello! Thank you so much for taking the time to rate your experience with us here at the Kimpton Hotel Madera! We hope to see you again soon!
5 out of 5
by Kate

Posted Jun 4, 2017 on Hotels
Comment from Hotel Management
Jun 6, 2017
Hi Kate! Thank you so much for taking the time to rate your experience with us! We are so happy to hear that you had a great visit and can't wait to welcome you back the next time your travels bring you to D.C.!