Ratings based on 994 Guest Reviews

Hear it directly from our travelers
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
Recommended
for Everyone
by A traveler

Posted Aug 21, 2017 on Expedia
Pros: Staff were really great.
Cons: Decor was a little dated, the popcorn ceiling stood out to me.
Location: DuPont location is great.
I always enjoy staying at Kimptons. This hotel is nice.
Comment from Hotel Management
Aug 24, 2017 by Kenneth Clark, Hotel Management
Hello! Thank you for taking the time to share your experience with us. We are so happy to hear that our team took care of you, but very sorry to hear about your dissatisfaction with some of the decor around the hotel. We are actually already working on several projects to enhance all of our rooms as well as our public spaces, and hope that you will give us another chance the next time that your travels bring you to The District!
5 out of 5
Recommended
for Couples
by A traveler from Brake

Friendly Staff and Great Place To Stay

Posted Aug 17, 2017 on Expedia
Pros: It was very clean and staff was friendly.
Cons: The fridge could be re-stocked daily. We enjoyed the water and snacks the first night but were left without the remaining 4 nights.
Location: Location was great. Just outside of all the busyness of D.C but close enough to walk to the main attractions.
We were greatly by a friendly staff member (Zoe) who checked us in. Wonderful hotel that has a historic look with modern rooms.
Comment from Hotel Management
Aug 24, 2017 by Kenneth Clark, Hotel Management
Hi Robert! Thank you so much for sharing your experience with us. We loved having you as our guest and are so happy to hear that you had a great visit! I also wanted to thank you for letting us know that your minibar was not restocked every day. We have a team dedicated to taking care of that, and I assure you that I've already reached out to them to prevent a similar issue from recurring in the future. Thank you again!
4 out of 5
by patrick

Family get away

Posted Aug 14, 2017 on Hotels
Wonderful stay. Very pet friendly. Very professional, clean and convenient. Would definitely stay again and recommend it to others.
Comment from Hotel Management
Aug 16, 2017
Hi Patrick! Thank you so much for sharing your experience with us! We loved having you as our guest and are so happy to hear that you had a great visit. If there is anything that we can do to earn that 5th star during your next visit, please let us know!
5 out of 5
by marina

Posted Aug 3, 2017 on Hotels
very nice staff - and very accommodating. restaurant is good - but there was a hair in my cocktail - a free gift that i had to refuse.
Comment from Hotel Management
Aug 7, 2017
Hi Marina! Thank you so much for taking the time to share your experience with us here at the Kimpton Hotel Madera! We loved having you as our guest and are so happy to hear that you had a great stay with us, although I am very sorry to hear of the hair in your drink! Please know that we'll follow up with our bar team right away so that never happens again. Thank you once more for sharing!
4 out of 5
by A traveler

Posted Jul 18, 2017 on Hotels
Comment from Hotel Management
Jul 19, 2017
Hello! Thank you so much for taking the time to rate your experience with us! If there is anything in particular that we can do to ensure that you have an even better experience next time, please let us know!
4 out of 5
by Kristin

Posted Jul 17, 2017 on Hotels
Comment from Hotel Management
Jul 18, 2017
Hi Kristin! Thank you for rating your experience with us! We are very happy to hear that you enjoyed your visit, and look forward to welcoming you back the next time your travels bring you to The District!
4 out of 5
Recommended
for Everyone
by A traveler

Nice hotel in DuPont Circle

Posted Jul 16, 2017 on Expedia
Great visit and stay in Wash DC. Easy walk to nice restaurants and Starbucks. We had five in a room and we had plenty of room. Even had games in the room for the kids.
Comment from Hotel Management
Jul 18, 2017 by Kenneth Clark, Hotel Management
Hi Kim! Thank you so much for taking the time to share your experience with us! It was our pleasure to have you as our guest and we are so happy to hear that you enjoyed your visit!
5 out of 5
by Kimberly

Posted Jul 12, 2017 on Hotels
Comment from Hotel Management
Jul 18, 2017
Hi Kimberly! Thank you so much for rating your experience! We loved having you as our guest and hope to welcome you back soon!
5 out of 5
by april w

Lovely location, excellent service.

Posted Jul 9, 2017 on Hotels
Loved the service in this Kimpton Hotel. Tons of small extras that make your stay special. Firefly, the hotel restaurant, is one of our favorites in the city. Excellent location. Only downside was that we stayed in the middle of the Summer heat and at times, during the night, we could not get the room cool enough for our comfort. Overall, a wonderful stay.
Comment from Hotel Management
Jul 11, 2017
Hi April W.! Thank you so much for taking the time to share your experience with us here at the Kimpton Hotel Madera! We loved having you as our guest, and are so happy to hear that you had a great visit! We can't wait to welcome you back the next time that your travels bring you through The District!
3 out of 5
Recommended
for Everyone
by A traveler

Average hotel, very nice staff.

Posted Jun 30, 2017 on Expedia
The rooms are tiny but I guess that's what we should expect for an NYC hotel. The hotel itself is very old but well maintained. Everything worked fine, except the shower had bursts of very hot then very cold water alternately. The bed was really comfy. Only complaint is that there was no whole body or big enough mirror in the room or washroom so you can't see your outfits haha
Comment from Hotel Management
Jul 5, 2017 by Kenneth Clark, Hotel Management
Hello! Thank you for sharing your experience with us! We truly enjoyed having you as our guest and sincerely appreciate you letting us know what we can do better to ensure that you have a great visit any time you're with us. Thank you again and we look forward to welcoming you back the next time your travels bring you to D.C.!