89.0% Based on 1318 reviews TripAdvisor Traveler Rating 5 out of 5

Enter dates to see availability

Hotel Description

Family-friendly 5-star hotel near Dubai Mall

In Dubai

Your stay at this Trade Center hotel places you within 2 miles (3 km) of Dubai Mall and Burj Khalifa. Dubai International Convention and Exhibition Centre and Jumeirah Mosque are also within 3 miles (5 km).

Luxury amenities

This smoke-free hotel features a full-service spa, a nightclub, and 4 restaurants. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the outdoor pool and perks like free valet parking and a free area shuttle.

Free Internet, LED TVs

The 302 guestrooms offer free WiFi and free wired Internet, LED TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include 24-hour room service, minibars, and premium bedding.

Deluxe Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$139 per night

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Horizon, Premier Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Horizon, Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 2 Twin Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend out of 1318 reviews

Excellent 1086
Good 169
Average 43
Poor 9
Terrible 11
Value <span>4.5</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>5.0</span> out of 5
Service <span>5.0</span> out of 5

About the Shangri La Hotel Dubai

Location Sheikh Zayed Road, Dubai, 0000

Property Features

Shangri La Hotel Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. A business center and meeting rooms are available. An outdoor pool, a health club, and a nightclub are also featured at the luxury Shangri La Hotel Dubai. A roundtrip airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.

  • 302 guestrooms or units
  • 4 dining venues
  • 5 conference rooms
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (13.8 km / 8.6 mi)
  • Metro station: Financial Centre Station (0.7 km / 0.4 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Shangri La Hotel Dubai offers 302 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Dunes Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Shang Palace - This restaurant specializes in Chinese cuisine and serves dinner only. Open daily.

HOI AN - This restaurant specializes in Vietnamese cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Racquetball/squash on site
  • Golfing nearby
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Yoga classes/instruction on site

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Airport transportation is offered on request 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 150 per person (approximately)
  • Airport shuttle fee: AED 315 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Hotel Shangri-la
  • Dubai Shangri-la
  • Dubai Shangri-la Hotel
  • Hotel Dubai Shangri-la
  • Hotel Shangri-la Dubai
  • Shangri-la Dubai
  • Shangri-la Dubai Hotel
  • Shangri-la Hotel Dubai
  • Shangri La Hotel Dubai
  • Shangri La Dubai
  • Shangri Hotel Dubai
  • Shangri Dubai

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Shangri La Hotel Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Promotions

Horizon Club Benefits

Book a stay in a Horizon Club Level room or Suite and receive the following benefits: convenient use of a private lounge; daily breakfast; evening cocktails and canapés; non-alcoholic beverages served all-day; Wi-Fi and broadband Internet access; wide selection of newspapers and magazines; suit pressing and shoe shine service; and use of meeting room facilities for 2 hours per day.


Must book a Horizon Deluxe or Suite to receive benefits. Lounge is open from 6:30 AM to midnight. Taxes and gratuities may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.