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"From start to finish, the staff was wonderful!! Initially, I wanted a non-smoking room. I couldn't get one until the following day. The toilet in the ... " More

By a verified traveler on Sun 30 Dec 2018

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Hotel Description

4-star spa hotel near Al Ghurair Centre

Deira stay

With a stay at this Deira hotel, you'll be within half a mile (1 km) of Al Ghurair Centre and 2 miles (3 km) of City Centre Deira. Gold Souk and Grand Mosque are also within 3 miles (5 km).

Full-service spa, dining

This hotel features a full-service spa, a nightclub, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the outdoor pool and unwind at the bar/lounge and poolside bar.

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Vision Imperial Hotel ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Vision Imperial Hotel

Everyone (2)
5 out of 5
From start to finish, the staff was wonderful!! Initially, I wanted a non-smoking room. I couldn't get one until the following day. The toilet in the first room did not flush well but the second room made up for it! As I said, from start to finish, the staff was wonderful!! Thank you!!

Posted by on Dec 30, 2018

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Comment from Hotel Management

Jan 2, 2019 by Hassan

Dear Guest, Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome. We appreciate your comments, and most importantly, we value your business! Best regards, Hassan Gouhar-Front Office Manager

3 out of 5
The AC was quite noisy and the bathrooms Could do with some renovations ... staff are brilliant though and the food is delicious .

Posted by , from Lagos Nigeria on Nov 3, 2018

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Comment from Hotel Management

Nov 11, 2018 by Hassan

Dear Guest, Thank you for your comments. I do apologize the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made.Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Hassan Gouhar-Front Office Manager

2 out of 5

This Hotel Double Charged my Credit Card for my one night stay.

Cons: No free Internet
Do not do business with this Holiday Inn. They double charged my credit card for a one night stay & have been intentionally hanging up or not answering there phone when I try to get an explanation. There's plenty of other Hotels in Dubai that don't disgrace there reputation with cheap parlor tricks aimed at cheating the customers.

Posted by , from Washington on Jan 31, 2012

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About the Excelsior Hotel Downtown

Location Al Rigga Street, Dubai, 29499

Property Features

Vision Imperial Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 86 square feet (8 square meters) and includes conference space. A nightclub, a 24-hour fitness center, and spa services are also featured at the business-friendly Vision Imperial Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Parking is available for a fee.

  • 1 building
  • 139 guestrooms or units
  • 8 levels
  • 86 sq ft of conference space
  • 8 sq m of conference space
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Metro station: Al Rigga Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle, area shuttle, beach shuttle, and shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Vision Imperial Hotel offers 139 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Bistro Restaurant - This restaurant serves breakfast, lunch, and dinner.

Moods - This cocktail bar serves lunch and dinner. Open daily.

Bangali - This cocktail bar specializes in Indian cuisine and serves dinner only. Open daily.

Metro Sports Bar & Cafe - Onsite cocktail bar. Open daily.

Downtown Shisha - Onsite pub. Happy hour is offered. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Holiday Spa. Services include facials and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Vision Imperial Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AED 65 for adults and AED 35 for children
  • Airport shuttle fee: AED 150 per vehicle
  • Self parking fee: AED 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Hotel Downtown Dubai
  • Excelsior Downtown Dubai
  • Hotel Excelsior Hotel Downtown Dubai
  • Dubai Excelsior Hotel Downtown Hotel
  • Hotel Excelsior Hotel Downtown
  • Holiday Inn Dubai Downtown Dubai
  • Excelsior Downtown
  • Excelsior Hotel Downtown Dubai
  • Excelsior Downtown Dubai
  • Hotel Excelsior Hotel Downtown Dubai
  • Dubai Excelsior Hotel Downtown Hotel
  • Hotel Excelsior Hotel Downtown
  • Excelsior Hotel Downtown
  • Vision Imperial Hotel Hotel
  • Vision Imperial Hotel Dubai
  • Vision Imperial Hotel Hotel Dubai

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.