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3.3 out of 5
See all 19 travelocity Reviews

"Received downstairs as requested for handicapped; however the room had vertical blinds that would not close all the way and could see light and things ... " More

By a verified traveler on Mon 23 Oct 2023

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Standard Room, 2 Queen Beds, Accessible (Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$84* Per night/room Apr 29 - Apr 30

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (1 King, 2 Queen)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible (Roll In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Lion Inn & Suites Vancouver ratings based on 19 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Lion Inn & Suites Vancouver

Everyone (11) Couples (2) Family (3)
4 out of 5

Posted by on Dec 20, 2023

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Comment from Hotel Management

Dec 21, 2023 by Guest Relations Management

Hi Elisabeth,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

4 out of 5
Received downstairs as requested for handicapped; however the room had vertical blinds that would not close all the way and could see light and things through the slats. I requested another room with "real" curtains and had to move my things. Thats why condition is only 3. Staff friendly. Parking is practically non-existant and weird shaped. Don't see how there are enough spots if hotel fills.

Posted by on Oct 23, 2023

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Comment from Hotel Management

Oct 25, 2023 by Guest Relations Management

Hi Marianne,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. Although we are glad that you appreciated the friendly service of our staff, we are saddened that the room was not very satisfactory. We regret to know that you had to transfer to another room and had to move your stuff. We understand that that can be very frustrating.Please be assured that your feedback has been shared with our team, and we are taking appropriate measures to address the issues you have raised. We value your feedback as it allows us to continually improve our services and provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience that exceeds your expectations.

2 out of 5
We went to a concert came back and there was no where for us to park. They told us to park in handicap and that made us uneasy. Smelt like cigarettes in our room. There was a uhaul parked in the lot and and a trailer that had just crap in it parked in a spot. Lots of tweekers, 1 person walking around with large stem of marijuana

Posted by on Aug 14, 2023

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Comment from Hotel Management

Aug 15, 2023 by Guest Relations Management

Dear Rhonda, We are extremely sorry to hear that your recent experience with us fell short of your expectations. Our team strives to provide the highest level of comfort and customer service, and it is disappointing to learn that we fell short of these areas during your stay.We are taking note of all the issues that you experienced and we sincerely apologize for all the inconvenience and distress caused. We understand that these incidents made you feel uncomfortable and unsafe, and that should not have been the case. This is certainly not the level of service or safety we strive to provide to our guests, and we apologize for any distress caused. Please be assured that we take your feedback seriously, and we will investigate and take appropriate action to rectify the issues you experienced. We value your business and would like to assure you that this is not reflective of our usual standards. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.

1 out of 5

Posted by on Jan 11, 2023

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Comment from Hotel Management

Mar 10, 2023 by Guest Relations Management

Dear Kristopher, Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel.I do hope you'll return and let us show you a far better experience.

4 out of 5
It is conveniently located and there are many different types of food options immediately around the property. The amenities were closed, so those could not be rated. The parking is adequate, and the paperwork provided at check-in was helpful in finding entrances and the room.

Posted by on Aug 9, 2022

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Comment from Hotel Management

Aug 10, 2022 by Guest Relation Management

Hi Sheri, The time you took to tell us about your most recent experience is greatly appreciated and we are glad that you loved the location of our hotel. We always look for ways to improve our services and amenities, and it is our hope to have you here with us again to experience those changes.

2 out of 5
We travel a lot. This was the hardest, worst bed I have ever slept in. Front desk says owner is working on replacing. I understand trying to upgrade but these rooms should not be used and/or charge $180 night for no sleep.

Posted by , from Salem on Jun 25, 2022

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Comment from Hotel Management

Jun 25, 2022 by Managment team

Dear JULIENE We are sorry to hear about this and thank you for your honest review and informing our staff of the issue. we will be looking into this issue and getting it taken care of.

5 out of 5
We didn't get the reception desk clerk's name, but she was on duty about 3:30 on the 26th, and she had us laughing almost b4 we got to the desk. She was very courteous and although she had a small problem getting my debit card to work, she just went over to the other computer and got it working, in the meantime, keeping us laughing. The one problem we did have is that I (John) quit smoking in 1998, and it smelled like someone had smoked in the room, or they could of had someone smoking outside the room and had the window open.

Posted by on Mar 28, 2021

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Comment from Hotel Management

Mar 28, 2021 by fd

thank you for taking the time to let us know how your experience was. we are sorry about this and will look into the issue at hand, hope to see you again.

3 out of 5
Nothing special but certainly adequate for a few nights stay. Clean and comfortable.

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 20, 2019 by Management

Hello, Thank you for the review. We are glad you enjoyed the comfort our hotel has to offer. We would love to know here at the hotel what we could improve upon to make your stay 5 stars. We look forward to serving you again. Thanks, Management

4 out of 5
Complementary breakfast Was minimal. NO HOT DISHES.

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 25, 2019 by Management

Hello, Thank you for the review. We are glad to see you enjoyed your stay. We sincerely apologize about the temporary breakfast. We are gearing up for renovations which will come complete with a bigger breakfast are and bigger selection of food. We look forward to serving you again in the future! Thanks, Management

4 out of 5

Posted by on May 30, 2019

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Comment from Hotel Management

May 30, 2019 by Management

Hello, Thank you for the review! We are so glad you enjoyed your stay. We look forward to serving you again in the future! Thanks, Management

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