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4.3 out of 5

"Overall it was a good experience " More

By a verified traveler on Mon 22 Jan 2024

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Hotel Description

Family-friendly stay near Splitsville Luxury Lanes & Dinner Lounge

In shopping district

You'll be within half a mile (1 km) of Disney Springs™ and 2 miles (3 km) of Splitsville Luxury Lanes & Dinner Lounge with a stay here. House of Blues Orlando and Disney's Lake Buena Vista Golf Course are also within 2 miles (3 km).

Poolside dining

This hotel features 2 restaurants, 2 outdoor pools, and a spa tub. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$147* Per night/room May 1 - May 2

Deluxe Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Parlor, Murphy Bed (King), Hearing

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Roll-In Shower (Disney Springs View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Bathtub (Disney Springs View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds (Disney Springs View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Orlando Lake Buena Vista - Disney Springs® Area ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Orlando Lake Buena Vista - Disney Springs® Area

Everyone (7) Couples (7) Family (9)
1 out of 5
My husband and I booked a king size bed room for one night. We got out room key and surprised to find out we got a queen size sofa bed in a conference room. Call the front desk, they said the hotel was over booked, no more rooms. When we asked what happened to our booked king size bed? They just said there is nothing they can do. There were no pillows and not blanket either. It was a terrible night.

Posted by , from Tsim Sha Tsui on Feb 20, 2024

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Comment from Hotel Management

Feb 22, 2024 by Hilton Orlando Lake Buena Vista

Thank you for your review. We deeply regret that we did not meet your expectations during your last stay at our resort. Your comments are most appreciated and will be addressed by our leadership team, to determine where improvements and enhancements can be made in our product and service. We appreciate your feedback, and hope we will have the opportunity to welcome you again.

1 out of 5
Room was old, furniture looked like it was from a thrift store, curtains were dirty and stained, table is dirty and beat up, bed is low and hard to get in and out of and the outlets near the bed are power strips and don’t work.

Posted by on Feb 18, 2024

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Comment from Hotel Management

Feb 19, 2024 by Hilton Orlando Lake Buena Vista

We deeply regret that we did not meet your expectations during your last stay at our resort. Your comments are most appreciated and will be addressed by our leadership team, to determine where improvements and enhancements can be made in our product and service. We appreciate your feedback, and hope we will have the opportunity to welcome you again.

4 out of 5
Overall it was a good experience

Posted by on Jan 22, 2024

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Comment from Hotel Management

Jan 22, 2024 by Hilton Orlando Lake Buena Vista

Thank you for your review!

5 out of 5
Easy access to Disney Springs.

Posted by , from HONOLULU on Dec 30, 2023

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Comment from Hotel Management

Jan 8, 2024 by Hilton Orlando Lake Buena Vista

We are so pleased to hear that you enjoyed our direct connection to Disney Springs. We hope to welcome you back soon!

5 out of 5

Posted by , from Saint Petersburg on Dec 27, 2023

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Comment from Hotel Management

Jan 2, 2024 by Hilton Orlando Lake Buena Vista

Thank you for your amazing review. We hope to welcome you again soon!

5 out of 5

Posted by on Dec 11, 2023

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Comment from Hotel Management

Dec 26, 2023 by Hilton Orlando Lake Buena Vista

Thank you for your great review!

4 out of 5
Great Customer Service!!!

Posted by , from Newtown on Nov 15, 2023

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Comment from Hotel Management

Nov 15, 2023 by Hilton Orlando Lake Buena Vista

Thank you for your amazing review. We hope to see you again soon!

5 out of 5

Posted by on Oct 17, 2023

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Comment from Hotel Management

Oct 19, 2023 by Hilton Orlando Lake Buena Vista

Thank you for your review. We hope to welcome you again soon.

5 out of 5

Posted by on Sep 24, 2023

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Comment from Hotel Management

Sep 25, 2023 by Hilton Orlando Lake Buena Vista

Thank you for taking the time to leave a review, Debbie. We are so glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to Hilton Orlando Lake Buena Vista again in the future.

4 out of 5
We have stayed at this hotel 3 times now and have been very pleased with it every time. The staff are helpful and the restaurants are very good. .The pool is very nice and the close proximity to Disney Springs is great. The only problem we have had was our last stay this week. There was a very bad storm with torrential rain and the window in our room leaked quite badly. We informed the staff and they immediately apologized and offered us another room.

Posted by on Sep 23, 2023

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Comment from Hotel Management

Sep 25, 2023 by Hilton Orlando Lake Buena Vista

Thank you for taking the time to leave a review, Debbie. We regret to learn of the challenges you faced while staying at our resort but are glad to hear that our Team Members were quick to resolve the issue. Thank you for making us your hotel of choice when visiting Orlando. We hope to have the opportunity to welcome you back again in the future.

About the Hilton Orlando Lake Buena Vista - Disney Springs® Area

Location 1751 Hotel Plaza Blvd, Lake Buena Vista, FL 32830

Property Features

Hilton Orlando Lake Buena Vista - Disney Springs® Area offers its guests 2 outdoor swimming pools, a spa tub, a fitness center, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business center and 50 meeting rooms are available. Event space at this hotel measures 84817 square feet (7880 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly Hilton Orlando Lake Buena Vista - Disney Springs® Area. For a fee, parking is available. This Lake Buena Vista hotel is smoke free.

  • 1 building
  • 814 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 84817 sq ft of conference space
  • 7880 sq m of conference space
  • Built in 1983
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Orlando Lake Buena Vista - Disney Springs® Area offers 814 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

Mainstreet Market - This café serves breakfast, lunch, dinner, and light fare.

Rum Largo - This poolside café serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Benihana Steak and Sushi - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

John TS - This sports bar serves dinner and light fare. Open daily.

Covington Mill - This restaurant serves breakfast and lunch. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive smart lock details.

Guests will receive smart lock details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • Car not required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Children stay free - maximum age 18
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.75 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • In-room bottled water
  • In-room coffee
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 24.00–30.00 for adults, and USD 6.50–10 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Lake Buena Vista
  • Hilton Lake Buena Vista Orlando
  • Hilton Orlando Lake Buena Vista Disney Springs® Area Hotel
  • Hilton Orlando Hotel Lake Buena Vista
  • Hilton Orlando Disney Springs™ Area Hotel
  • Lake Buena Vista Hilton
  • Lake Buena Vista Hilton Orlando
  • Lake Buena Vista Orlando Hilton
  • Orlando Hilton Lake Buena Vista
  • Orlando Lake Buena Vista Hilton
  • Hilton Orlando Lake Buena Vista Hotel
  • Hilton Orlando Lake Buena Vista Disney Springs® Area Resort
  • Hilton Orlando Lake Buena Vista Disney Springs® Area
  • Hilton Orlando Lake Buena Vista - Disney Springs® Area Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.