"I booked a hotel with a view and they initially gave me a room with a partial view. They eventually changed it but I would have rather not deal with t ... " More
Beachside getaway
At this Tel Aviv Promenade hotel, you'll be within a 5-minute walk of Frishman Beach and Gordon Beach. Also, Jerusalem Beach is within half a mile (1 km) and Bauhaus Center is within 2 miles (3 km).
Luxury amenities
A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Enjoy the 24-hour gym and perks like free WiFi. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.
Apr 23, 2019 by jy
Dear Savina: Thank you for taking the time to share your experience following your recent stay with us. We take your comments seriously and regret that we did not meet your expectations on this occasion and for this we sincerely apologize. Please rest assured that these services shortcomings do not reflect our normal standards and we will take appropriate measures to avoid any future reoccurrence. We care for our guests’ experience and look forward to welcoming you back with all expectations met. Warm regards, Jane Yacoubzadi Public Relations Manager
Sheraton Grand Tel Aviv offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. A children's pool, a terrace, and tour/ticket assistance are also featured at the luxury Sheraton Grand Tel Aviv. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Tel Aviv hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Sheraton Grand Tel Aviv offers 318 accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Manara - Overlooking the ocean, this theme restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
SurfSide - This buffet restaurant serves breakfast only. Open select days.
Late night fare is available from 24-hour room service.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 13 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Sheraton Grand Tel Aviv offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Parties and events are allowed on site.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.