Ratings based on 5,037 Guest Reviews

Hear it directly from our travelers
3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by Sebastian

Amazing!

Posted Jul 20, 2017 on Hotels
This was my second time staying there. They're very accommodating and provided outstanding customer service. The price is a steal for the quality you receive.
3 out of 5
by A traveler from new jersey

Sink stopper not working, towel rack loose

Posted Jul 19, 2017 on Expedia
Did not use the swimming pool, it's dirty. The best thing is that it's near restaurants, near Disney world and airport
Comment from Hotel Management
Jul 21, 2017 by ppersico, Hotel Management
We are sorry the pool did not appear clean, we do maintain it daily. Glad to hear that our location was convenient.
3 out of 5
Recommended
for Everyone
by A traveler from wisconsin

Nice location but no cold water

Posted Jul 18, 2017 on Expedia
No cold water half the time. Makes for a scalding miserable shower. Their idea of fixing it is to repeatedly flush toilet while running water and if lucky it will cool down after about a dozen flushes. Many rooms without cold water. Ridiculous!
Comment from Hotel Management
Jul 21, 2017 by ppersico, Hotel Management
We are very sorry that your temperature could not be fixed to your satisfaction. Our goal is to immediately take care of any room issues.
4 out of 5
by Stephen

This traveler left a rating score only Posted Jul 16, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A traveler

Posted Jul 15, 2017 on Expedia
excellent, great place to stay, nice ambiance, rooms are clean, friendly staff, easy access to disney theme parks
Comment from Hotel Management
Jul 27, 2017 by ppersico, Hotel Management
Thank you for your kind comments.
5 out of 5
Recommended
for Everyone
by A traveler

Posted Jul 15, 2017 on Expedia
Comfy clean rooms. Great staff and shuttles. Food choices were not great and the breakfast buffet was expensive. Great resort overall. The distance to Disney springs was great too.
3 out of 5
Recommended
for Everyone
by A traveler from florida

Stay at best western

Posted Jul 14, 2017 on Expedia
Nice hotel. Close walking distance to disney springs. Room smelled musty. Had a view of the roof top airconditioner...got on wrong bus to magic kingdom. Thought all buses go to all parks. Ended up in Epcot...
Comment from Hotel Management
Jul 21, 2017 by ppersico, Hotel Management
We are so sorry about the shuttle mix up. All shuttles have reader boards that state which park they are going to. Glad you chose our hotel and enjoyed the stay.
4 out of 5
Recommended
for Everyone
by A traveler from San Antonio, Tx

Great hotel !

Posted Jul 13, 2017
Very good place to start your vacations , staff very friendly and kind. Close to parks, restaurants and shopping stores.
Comment from Hotel Management
Jul 21, 2017 by ppersico, Hotel Management
We appreciate your comments and hope to see you again.
4 out of 5
by Bente

This traveler left a rating score only Posted Jul 12, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A traveler

Posted Jul 11, 2017 on Expedia
It was a pleasant experience. Everyone was very helpful