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5.0 out of 5

"Went to Belgium for a Birthday Trip and my stay at Steigenberger was awesome! Staff was friendly. Room was spacious. Great location. " More

By a verified traveler on Thu 18 Jul 2019

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Hotel Description

Family-friendly 5-star hotel near Avenue Louise

City center retreat

Within a 15-minute walk of this Chatelain hotel, you'll find Avenue Louise and Law Courts of Brussels. Also, Egmont Palace is within half a mile (1 km) and La Grand Place is within 2 miles (3 km).

Luxury amenities

This luxury hotel features a full-service spa and 2 restaurants. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the sauna and perks like free WiFi.

Superior Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$202* Per night/room Apr 28 - Apr 29

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Duplex)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Steigenberger Icon Wiltcher's ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Steigenberger Icon Wiltcher's

Everyone (2)
5 out of 5
Went to Belgium for a Birthday Trip and my stay at Steigenberger was awesome! Staff was friendly. Room was spacious. Great location.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 19, 2019 by Roserie de Wild, Guest Relations.

Dear Guest, thank you very much for your stay at the Steigenberger Wiltcher's and the excellent rating. Thank you for the wonderful comments, especially about the friendly staff. It will be a great pleasure to welcome you back in the near future. Warm regards, Michel Cottray, General Manager.

5 out of 5
The hotel is central clean and the brakefast was very good

Posted by on Mar 19, 2019

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Comment from Hotel Management

Apr 1, 2019 by Roserie de Wild, Guest Relations

Thank you very much for your stay at the Steigenberger Wiltcher's. Thank you for the excellent score and wonderful comment. We are looking for ward welcoming you back in the near future. Warm regards Roserie de Wild, Guest Relations.

5 out of 5

Excellent location. Walk to many areas.

Excellent staff. Dining , excellent. A wonderful creative chef. The concierge gentlemen, Stephene and Ibrahim were extremely helpful and knowledgeable on booking events and restaurants, and travel assistance. A 5 star team.

Posted by , from Chicago on Feb 14, 2018

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Comment from Hotel Management

Mar 19, 2018 by Roserie de Wild Guest Relations

Dear Kenk, thank you very much for your stay at the Steigenberger Wiltcher's Hotel. Your great rating and fantastic comments are immediately transferred to the persons concerned. You make us feel very proud mentioning a five star team, thank you for that. We are looking forward welcoming you back in the near future. Warm regards Roserie de Wild Guest Relations.

About the Steigenberger Wiltcher's

Location Avenue Louise 71, Brussels, 1050

Property Features

Steigenberger Icon Wiltcher's offers its guests a full-service spa and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 14 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5942 square feet (552 square meters) and includes a conference center. Spa services, a library, and a terrace are also featured at the luxury Steigenberger Icon Wiltcher's. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Brussels hotel.

  • 267 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 5942 sq ft of conference space
  • 552 sq m of conference space
  • Built in 1913
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Mouterij/Germoir Station (2.2 km / 1.4 mi)
  • Metro station: Stéphanie Tram Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Steigenberger Icon Wiltcher's offers 267 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations include desk chairs. Beds feature premium bedding. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Brussels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Refrigerator
  • Stove
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 6:30 AM and 10:30 AM.

Cafe Wiltcher's - Onsite café.

Loui Cocktail Bar & Resta - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

La Canne En Ville - This fine-dining restaurant specializes in French cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

La Terrasse - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a sauna.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

SPA ASPRIA has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at 1 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Steigenberger Icon Wiltcher's offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 50 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Free onsite COVID-19 testing (PCR) is available
  • Free onsite COVID-19 testing (Antigen/Rapid) is available
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 6
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 38 for adults and EUR 19 for children
  • Airport shuttle fee: EUR 109 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 22.00 per day
  • Valet parking fee: EUR 22.00 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Facilities fee: EUR 35 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger Grandhotel
  • Steigenberger Grandhotel Brussels
  • Steigenberger Grandhotel Hotel
  • Steigenberger Grandhotel Hotel Brussels
  • Brussels Conrad
  • Conrad Brussels Hotel Brussels
  • Steigenberger Wiltcher's Hotel Brussels
  • Steigenberger Wiltcher's Hotel
  • Steigenberger Wiltcher's Brussels
  • Steigenberger Wiltcher's

You should know

  • Pool access available from 6:30 AM to 9:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars and is displayed on this page as 5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.