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4.7 out of 5

"The staff was not very forthcoming at check in about parking, no valet which is not the end of the world if the front desk would have explained the pa ... " More

By a verified traveler on Mon 18 Sep 2023

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Hotel Description

3.5-star aparthotel near Lake Eola

Heart of Orlando

Within a 10-minute walk of this Downtown Orlando aparthotel, you'll find Lake Eola and Dr. Phillips Center for the Performing Arts. Also, Kia Center is within half a mile (1 km) and Inter&Co Stadium is within 2 miles (3 km).

Free breakfast

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free cooked-to-order breakfast each morning.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 167 apartments also offer free WiFi and flat-screen TVs with cable channels. Microwaves, room service, and coffee/tea makers are also available. Housekeeping is available on request.

Suite, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$161* Per night/room Apr 28 - Apr 29

Executive, Two Double Beds, Corner

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Two Doubles Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Embassy Suites by Hilton Orlando Downtown ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Orlando Downtown

Everyone (16) Business (1) Couples (1)
4 out of 5
The staff was not very forthcoming at check in about parking, no valet which is not the end of the world if the front desk would have explained the parking situation. Also a water leak at the main bar went unnoticed until pointed out. Turns out it had been reported 3 days prior but not looked at. Could have been a fall hazard.

Posted by , from Clearwater on Sep 18, 2023

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Comment from Hotel Management

Sep 20, 2023 by General Manager

Dear Aubrey,Thank you for being our guest and for taking the time to share your comments about items we could improve upon. Please know that our parking options and fees are listed on our website. Your feedback is important to us and will be shared internally as we are always working to improve. On behalf of our entire team, we wish you well as your travels continue.

4 out of 5
The location was great, and the happy hour was really awesome as well. The staff were all very friendly and helpful.

Posted by on Jun 1, 2022

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Comment from Hotel Management

Jun 9, 2022 by General Manager

Dear Travis, It's always a pleasure hearing from our guests. We're glad our location was ideal for your trip and that our friendly staff made you feel welcome. If your travels bring you back to town, please come see us again.

5 out of 5
The hotel was in walking distance to get to the Amway Center easily and safely. The room was clean and spacious. The breakfast was plentiful and tasty.

Posted by , from Woodbridge on Mar 16, 2022

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Comment from Hotel Management

Mar 23, 2022 by General Manager

Dear Pamela, Thank you for your kind comments and for choosing Embassy Suites By Hilton Orlando Downtown. We are thrilled you enjoyed our convenient location, clean and spacious accommodations, and delicious breakfast. Please come back and see us again the next time you are in the City Beautiful.

4 out of 5

Posted by on Jul 29, 2021

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5 out of 5

Posted by on May 27, 2021

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Comment from Hotel Management

Jun 8, 2021 by Youness

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on May 25, 2021

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Comment from Hotel Management

Jun 4, 2021 by Youness

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on May 3, 2019

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Comment from Hotel Management

May 4, 2019 by Richard

Thank you very much for your feedback, we look forward to seeing you agian

4 out of 5
Nice hotel,great location. Parking is a concern, a bit expensive but it is cross street so it is to access..

Posted by on Dec 16, 2018

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Comment from Hotel Management

Dec 23, 2018 by fd

Thank you for your feedback- we look forward to having you stay with us again soon.

4 out of 5

Posted by on Dec 9, 2018

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Comment from Hotel Management

Dec 11, 2018 by FD

Thank you for staying with us. We are glad to hear you enjoyed your stay. We look forward to having you back soon. Happy Holidays from the Front Desk

5 out of 5

Hotel in great downtown location.

we came down to return our son to Full Sail University and decided to stay downtown and explore for a few days. We loved Church street. So many great restaurants and places to listen to music. We will definitely be back !!

Posted by , from Roanoke VA on Sep 27, 2017

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About the Embassy Suites Orlando - Downtown

Location 191 E Pine St, Orlando, FL 32801

Property Features

Embassy Suites by Hilton Orlando Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this aparthotel measures 8500 square feet (790 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Embassy Suites by Hilton Orlando Downtown. For a fee, parking is available. This 3.5-star Orlando aparthotel is smoke free.

  • 167 guestrooms or units
  • 7 levels
  • 8500 sq ft of conference space
  • 790 sq m of conference space
  • Built in 2000
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Orlando Station (2.5 km / 1.6 mi)
  • Metro station: Church Street Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Orlando Downtown offers 167 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Orlando aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1ā€“2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The aparthotel hosts a free manager's reception daily.

Embassy Suites by Hilton Orlando Downtown has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Orlando Downtown
  • Embassy Suites Orlando Downtown
  • Embassy Suites Orlando Downtown Hotel Orlando
  • Orlando Embassy Suites
  • Embassy Suites Orlando Downtown Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.